Not getting credit ?

[markfw]

OK, under Mark_F_Williams team 198, I should have had 2 bigadv units complete in the last 4 hours, but I only see one. I rebooted the ubuntu box that is missing credit, so I don't have the unit info anymore. Can you track units by name ? I saw in the log file confirmed credit of 245k, but its not showing in my stats.

If you can tell me how to see the old log file, I will update this post.

[Zagen30]

Are you running v6 or v7? v7 saves many old log files in /var/lib/fahclient/logs/. If I recall correctly v6 saves one old log file in the directory where the client, config, etc. was.

[markfw]

8103 (Run 1, Clone 56, Gen 148)

14:09:40:WU00:FS01:Upload 98.63%
14:09:52:WU00:FS01:Upload complete
14:09:52:WU00:FS01:Server responded WORK_ACK (400)
14:09:52:WU00:FS01:Final credit estimate, 244325.00 points
14:09:52:WU00:FS01:Cleaning up

[7im]

The log file confirms an estimate of points, not the actual points. If you are missing a passkey, or mistyped it, the points will be much lower than the estimate.

[PantherX]

The WU was credited with base points only as indicated by our database:

Hi Mark_F_Williams (team 198),
Your WU (P8103 R1 C56 G148) was added to the stats database on 2013-10-02 08:04:53 for 22607 points of credit.

Please verify that the client is configured correctly as 7im mentioned.

[markfw]

20:01:35: <!-- User Information -->
20:01:35: <passkey v='********************************'/>
20:01:35: <team v='198'/>
20:01:35: <user v='Mark_F_Williams'/>
20:01:35:

And I have 282 million points and countless units.

So why no bunus ????

[bollix47]

It appears you may have made a typo in the passkey when setting up the client. You have a number of passkey entries and one of them has a total of one work unit completed.

Have a look at a recent thread where something similar happened ... it may give you a clue what to look for: viewtopic.php?f=55&t=25011

[markfw]

I sent a PM to bollix47 with what the passkey should have been. Can someone PM me what passkey was sent ? as to why the failure ? So I can fix my setup ?

[Joe_H]

That would take someone from PG to look that up. The mods can look up a specific passkey given to us or see a summary of WU's returned by a username that just lists the number of WU's that got bonus or did not for different passkeys. The passkeys themselves are hidden in that summary.

I would suggest you check the configuration listed in the client and look for extra characters, missing characters or transposed ones. Or recopy the passkey from the original email or a working setup and paste it into the entry field again.

[markfw]

That would take someone from PG to look that up. The mods can look up a specific passkey given to us or see a summary of WU's returned by a username that just lists the number of WU's that got bonus or did not for different passkeys. The passkeys themselves are hidden in that summary.

I would suggest you check the configuration listed in the client and look for extra characters, missing characters or transposed ones. Or recopy the passkey from the original email or a working setup and paste it into the entry field again.

Well, I copied from an email the first time, I just redid it, but in V7, you can't see what you typed (or copied in my case)

I guess I just have to wait and see if it works this time. 2 more days to wait.......1.46 to be exact

[bollix47]

You can open the config.xml file in an editor or browser and it will display your passkey.

[bruce]

Also note: If the passkey on that computer or ussername was set or was changed AFTER the WU was downloaded, the WU will not be eligible for a bonus.

[bollix47]

Well, I copied from an email the first time, I just redid it, but in V7, you can't see what you typed (or copied in my case)

I don't know exactly what method you used to copy/paste but I can tell you that when using Firefox if I just double click on a word and do a right-click copy, the clipboard will include the space following the word and so the paste will include a space which may not have been intended. I'm not sure it always worked that way but if it's something new then that could be leading to the confusion.

[7im]

I just tried to edit my passkey in FAHControl by substituting a space for one of the alphanumeric characters. FAHControl gave me an error message I hadn't seen before (never mistyped my passkey before). It popped up an error message:

Invalid value
The passkey must be a 32 character hexadecimal string.

Hence another good reason to use FAHControl for data entry, and not edit the config manually. It checks for (some of) your typing and/or pasting mistakes. Caveat Folder.