Login not found.

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wnf
Posts: 3
Joined: Wed Oct 02, 2024 12:34 pm

Login not found.

Post by wnf »

Every time I enter my email and password the message "Login not found."

Every time I try to reset the password the message "Requesting account reset failed"


I am unable to run the projects within my application account.
calxalot
Site Moderator
Posts: 1273
Joined: Sat Dec 08, 2007 1:33 am
Location: San Francisco, CA
Contact:

Re: Login not found.

Post by calxalot »

You are talking about v8 Web Control?

Did you get a verification email after registering?

Note that your fah passkey is not your password.
Creating a passkey does not create an account.
wnf
Posts: 3
Joined: Wed Oct 02, 2024 12:34 pm

Re: Login not found.

Post by wnf »

I also tried to create the account and the errors remain the same.

I did not receive an email confirming the account created. Only the forum confirmation email.
calxalot
Site Moderator
Posts: 1273
Joined: Sat Dec 08, 2007 1:33 am
Location: San Francisco, CA
Contact:

Re: Login not found.

Post by calxalot »

Assuming 'yes' it is v8...

Your forum login is not your fah account.
You need to register in Web Control.
If you are not receiving a validate email, please try a different email provider, such as gmail.
This email can be different than any other email you have used for forum, passkey, fah user name.

Do not let a password manager fill in passkey in the Register form.

Please read the guide if you haven't.
https://foldingathome.org/v8-3-client-guide/
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