Stats Server Down

[gordonbb]

All of my 6 clients are folding and submitting completed WUs but the last WU from the stats is:

Date of last Work Unit 2018-08-23 18:30:21

I’m on EST so not certain if the time stamp is eastern or Pacific but no points updated at 12:00 or 03:00

It looks like the Stats Server is down

[bollix47]

Thank you for your report ... PG has been notified but it's very early on the west coast so it will be a while before this is rectified.

[Miller855]

Same problems here, no points since 9:00 last night.
I am on Eastern daylight savings time my 12:00 update posts at 1:00
last wu at F@h stats is still 2018-08-23 18:15:17

I am glad people are looking into it

[AJMSmith]

The stats server went down between say 16:15 and 17:00 CDT. This is still "normal hours" there. Might it not be a good idea to have someone check on the stats server before they leave for the day and fix it if need be? The server was probably down for over 20 hours this time.

[Miller855]

I see the stats are refreshed. THANK YOU !!

Edit by Mod:
Split topic. See Subject: Which GPU?

[Miller855]

Is The Stats server down again???
Yesterday i had 0 points, and 0 points so far today, but web control keeps running so it seems i am still folding.
Advanced control shows i am completing wu's and getting points but none are being posted on the stats pages.

[Trilogz]

FYI, I have not seen any updated stats for my systems since around 9am yesterday the 19th.

Glad someone is looking into this

[SomeStones]

Yeah, it's been down since Thursday night... flat files also. They were reported to PG.

[Trilogz]

I'm new to this, will we still get the credits from the time while there down. Guessing no, but would be nice

[kiore]

I'm new to this, will we still get the credits from the time while there down. Guessing no, but would be nice

Yes credits are still being counted, all is still working except the upload for stats, usually when it is down on a weekend we see a catch up on the Monday/Tuesday with a spike over 1 or 2 updates.

[verlyol]

Any news about the stats issues ?

[toTOW]

It's very likely that nothing will change before Monday ...

[snapshot]

And once it is fixed it's very unlikely that we'll be told what the problem was and why it wasn't resolved on Friday. As someone with a considerable amount of Wintel support experience, I find the lack of feedback from the Pande group incredibly frustrating.

[SteveWillis]

Keeping the stats servers updated has a pretty low priority and there's no reason to expect that to change. It's just lucky that Monday's not a holiday. Just keep on folding!

[Luscious]

Keeping the stats servers updated has a pretty low priority and there's no reason to expect that to change. It's just lucky that Monday's not a holiday. Just keep on folding!

Agreed. It's a much bigger problem when assignment servers go south and/or the various projects don't return points for whatever reason.

Of course, I am assuming Stanford has the resources to restart/reboot a server remotely and this has already been tried with the issue being elsewhere.