7im wrote:As bruce described, fixing the core download issue requires that you disable IP v6 in the network settings of Windows.
There is nothing you can do to fix the viewer except to be patient. We are all waiting for Pande Group to fix that in a new version of the software.
. . . and hopefully they'll also fix IPV6 one of these days, too so you can re-enable it but since there's an obvious work-around (for most people) it's not as urgent.