171.64.65.54

[TomJohnson]

I have been unable to obtain a new WU from 171.64.65.54 on three Macs for the past 12 hours.
[05:49:44] + Attempting to send results [June 17 05:49:44 UTC]
[05:49:44] - Reading file work/wuresults_04.dat from core
[05:49:44] + Attempting to get work packet
[05:49:44] Passkey found
[05:49:44] (Read 3794292 bytes from disk)
[05:49:44] - Will indicate memory of 16384 MB
[05:49:44] Connecting to http://171.64.65.54:8080/
[05:49:44] - Detect CPU. Vendor: GenuineIntel, Family: 6, Model: 7, Stepping: 6
[05:49:44] - Connecting to assignment server
[05:49:44] Connecting to http://assign.stanford.edu:8080/
[05:49:45] Posted data.
[05:49:45] Initial: 0000; + No appropriate work server was available; will try again in a bit.
[05:49:45] + Couldn't get work instructions.
[05:49:45] - Attempt #1 to get work failed, and no other work to do.
Waiting before retry.
[05:50:01] + Attempting to get work packet
[05:50:01] Passkey found
[05:50:01] - Will indicate memory of 16384 MB
[05:50:01] - Connecting to assignment server
[05:50:01] Connecting to http://assign.stanford.edu:8080/
[05:50:01] Posted data.
[05:50:01] Initial: 0000; + No appropriate work server was available; will try again in a bit.
[05:50:01] + Couldn't get work instructions.
[05:50:01] - Attempt #2 to get work failed, and no other work to do.
Waiting before retry.
[05:50:18] + Attempting

[TomJohnson]

Follow up with another server:

[06:00:27] (171.64.65.54:80)
[06:00:27] - Error: Could not transmit unit 04 (completed June 16) to work server.
[06:00:27] - 10 failed uploads of this unit.


[06:00:27] + Attempting to send results [June 17 06:00:27 UTC]
[06:00:27] - Reading file work/wuresults_04.dat from core
[06:00:27] (Read 3794292 bytes from disk)
[06:00:27] Connecting to http://171.67.108.25:8080/
[06:00:27] - Couldn't send HTTP request to server
[06:00:27] + Could not connect to Work Server (results)
[06:00:27] (171.67.108.25:8080)
[06:00:27] + Retrying using alternative port
[06:00:27] Connecting to http://171.67.108.25:80/
[06:00:27] - Couldn't send HTTP request to server
[06:00:27] + Could not connect to Work Server (results)
[06:00:27] (171.67.108.25:80)
[06:00:27] Could not transmit unit 04 to Collection server; keeping in queue.
[06:00:27] + Sent 0 of 1 completed units to the server
[06:00:27] - Autosend completed
[06:01:20] + Attempting to get work packet
[06:01:20] Passkey found
[06:01:20] - Will indicate memory of 16384 MB
[06:01:20] - Connecting to assignment server
[06:01:20] Connecting to http://assign.stanford.edu:8080/
[06:01:21] Posted data.
[06:01:21] Initial: 0000; + No appropriate work server was available; will try again in a bit.
[06:01:21] + Couldn't get work instructions.
[06:01:21] - Attempt #6 to get work failed, and no other work to do.
Waiting before retry.

[Penfold]

Problems at the other end? Haven't seen this before.

The last two entries in the FAHlog.txt file:

[07:25:46] + Couldn't get work instructions.
[07:25:46] - Attempt #12 to get work failed, and no other work to do.
Waiting before retry.
[08:13:49] + Attempting to get work packet
[08:13:49] Passkey found
[08:13:49] - Connecting to assignment server
[08:13:50] + No appropriate work server was available; will try again in a bit.
[08:13:50] + Couldn't get work instructions.
[08:13:50] - Attempt #13 to get work failed, and no other work to do.
Waiting before retry.
[09:02:00] + Attempting to get work packet
[09:02:00] Passkey found
[09:02:00] - Connecting to assignment server
[09:02:02] + No appropriate work server was available; will try again in a bit.
[09:02:02] + Couldn't get work instructions.
[09:02:02] - Attempt #14 to get work failed, and no other work to do.
Waiting before retry.

Edit: Connections to work servers mentioned in the log have been tried:

171.64.65.54:8080
171.64.65.54:80
171.67.108.25:8080
171.67.108.25:80

Entering http://171.64.65.54:8080 in my address bar returns a 'can't connect' message. It is the same for each of the others.

I just found this page containing the following server stats:

171.67.108.25 CS 5 vsp19v pande standby Not Accept
and
171.64.65.54 SMP vspg9b - full DOWN

Both of these servers are mentioned in the FAHlog.txt file

There is mention of "-verbosity 9 flag" on that troubleshooting page. What does that mean? I have no idea.

Is this something that normally has to wait until someone in charge notices it, or can I send a report to a specific address?

[compdewd]

Someone else is having problems with those two servers too:
viewtopic.php?f=18&t=21831&view=unread#unread

[compdewd]

Someone else is also having problems with those two servers:
viewtopic.php?f=6&t=21832

PS I linked you to each other

[RonnyB]

My MBPro was folding fine for past week, then since yesterday it's not having any luck getting jobs. Here is the last part of Terminal window:

Code: Select all

1:24] + Attempting to get work packet
[06:21:24] Passkey found
[06:21:24] - Connecting to assignment server
[06:21:25] + No appropriate work server was available; will try again in a bit.
[06:21:25] + Couldn't get work instructions.
[06:21:25] - Attempt #5  to get work failed, and no other work to do.
Waiting before retry.
[06:22:13] - Couldn't send HTTP request to server
[06:22:13] + Could not connect to Work Server (results)
[06:22:13]     (171.64.65.54:80)
[06:22:13] - Error: Could not transmit unit 07 (completed June 16) to work server.


[06:22:13] + Attempting to send results [June 17 06:22:13 UTC]
[06:22:13] - Couldn't send HTTP request to server
[06:22:13] + Could not connect to Work Server (results)
[06:22:13]     (171.67.108.25:8080)
[06:22:13] + Retrying using alternative port
[06:22:14] - Couldn't send HTTP request to server
[06:22:14] + Could not connect to Work Server (results)
[06:22:14]     (171.67.108.25:80)
[06:22:14]   Could not transmit unit 07 to Collection server; keeping in queue.
[06:22:52] + Attempting to get work packet
[06:22:52] Passkey found
[06:22:52] - Connecting to assignment server
[06:22:55] + No appropriate work server was available; will try again in a bit.
[06:22:55] + Couldn't get work instructions.
[06:22:55] - Attempt #6  to get work failed, and no other work to do.
Waiting before retry.
[06:25:40] + Attempting to get work packet
[06:25:40] Passkey found
[06:25:40] - Connecting to assignment server
[06:25:43] + No appropriate work server was available; will try again in a bit.
[06:25:43] + Couldn't get work instructions.
[06:25:43] - Attempt #7  to get work failed, and no other work to do.
Waiting before retry.
[06:31:13] + Attempting to get work packet
[06:31:13] Passkey found
[06:31:13] - Connecting to assignment server
[06:31:16] + No appropriate work server was available; will try again in a bit.
[06:31:16] + Couldn't get work instructions.
[06:31:16] - Attempt #8  to get work failed, and no other work to do.
Waiting before retry.
[06:46:29] + Attempting to get work packet
[06:46:29] Passkey found
[06:46:29] - Connecting to assignment server
[06:46:32] + No appropriate work server was available; will try again in a bit.
[06:46:32] + Couldn't get work instructions.
[06:46:32] - Attempt #9  to get work failed, and no other work to do.
Waiting before retry.
[07:43:10] + Attempting to get work packet
[07:43:10] Passkey found
[07:43:10] - Connecting to assignment server
[07:43:13] + No appropriate work server was available; will try again in a bit.
[07:43:13] + Couldn't get work instructions.
[07:43:13] - Attempt #10  to get work failed, and no other work to do.
Waiting before retry.

Any suggestions?

Thanks

[Jesse_V]

http://fah-web.stanford.edu/pybeta/serverstat.html says that server is "Down" but also says it is in full operation. I'm still learning how to read the server status page, but I suppose you'll just have to wait until the server is fixed.

[Joe_H]

The Work Server that handles all uploads and downloads of work for Macs running the version 6 client (171.64.65.54) is listed as down on the server status page. All you can do is wait until the server is fixed and back up and then it should take your finished WU. The collection server for that work has been down for a long time and is not expected back until its software is upgraded.

If your MBPro is running 10.6, the beta Version 7 client may be an option for getting other work to do. But it will not handle uploading the WU just completed. That would take running V6 from the command line after the server is up, and disabling it in the meantime.

[midnightdavid]

I've been having the same problem - for 24 hours or so. Can't upload finished work unit, can't get a new work unit either.

edit: neglected to paste this in...

Code: Select all

[16:10:13] + Attempting to send results [June 17 16:10:13 UTC]
[16:10:13] - Reading file work/wuresults_00.dat from core
[16:10:13]   (Read 20549104 bytes from disk)
[16:10:13] Connecting to http://171.67.108.25:8080/
[16:10:13] - Couldn't send HTTP request to server
[16:10:13] + Could not connect to Work Server (results)
[16:10:13]     (171.67.108.25:8080)
[16:10:13] + Retrying using alternative port
[16:10:13] Connecting to http://171.67.108.25:80/
[16:10:14] - Couldn't send HTTP request to server
[16:10:14] + Could not connect to Work Server (results)
[16:10:14]     (171.67.108.25:80)
[16:10:14]   Could not transmit unit 00 to Collection server; keeping in queue.
[16:10:14] + Sent 0 of 2 completed units to the server
[16:10:14] - Autosend completed
[16:11:25] + Attempting to get work packet
[16:11:25] Passkey found
[16:11:25] - Will indicate memory of 8192 MB
[16:11:25] - Connecting to assignment server
[16:11:25] Connecting to http://assign.stanford.edu:8080/
[16:11:25] Posted data.
[16:11:25] Initial: 0000; + No appropriate work server was available; will try again in a bit.
[16:11:25] + Couldn't get work instructions.
[16:11:25] - Attempt #7  to get work failed, and no other work to do.
Waiting before retry.
[16:16:49] + Attempting to get work packet
[16:16:49] Passkey found
[16:16:49] - Will indicate memory of 8192 MB
[16:16:49] - Connecting to assignment server
[16:16:49] Connecting to http://assign.stanford.edu:8080/
[16:16:50] Posted data.
[16:16:50] Initial: 0000; + No appropriate work server was available; will try again in a bit.
[16:16:50] + Couldn't get work instructions.
[16:16:50] - Attempt #8  to get work failed, and no other work to do.
Waiting before retry.

[Joe_H]

Also reported here, viewtopic.php?f=16&t=21833.

[Penfold]

I'm the other person having trouble with the same server. I should have posted here in your thread, but for some daft reason I started another one as you can see.

Anyway, the server stats page I found seems to explain why we're having problems, as I indicated in my post.

[TomJohnson]

As with other person experiencing this same problem -- I cannot connect to the IP addresses but I get an OK when connecting to the Assignment Server.

[compdewd]

There is mention of "-verbosity 9 flag" on that troubleshooting page. What does that mean? I have no idea.

Is this something that normally has to wait until someone in charge notices it, or can I send a report to a specific address?

The verbosity level basically sets how detailed the log will be. v6 client goes up to 9 I believe and v7 goes up to 5.

I think this is something you should wait for. There are people in charge that get on this forum a lot and especially since multiple people have brought it up, they will figure it out. Maybe they even already know

[Penfold]

What's the IP address for the Assignment Server?

[TomJohnson]

See below:
06:01:20] Connecting to http://assign.stanford.edu:8080/
Just double click on the above URL.