Problem with QRB
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- Posts: 19
- Joined: Sun Feb 05, 2012 5:19 am
- Location: Montreal, Canada
Re: Problem with QRB
I thought I had found something, but the errors I found were under a different Username, team, and passkey. Not relevant to my current situation, unless Stanford also tracks 80% completion rate via IP address?
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Re: Problem with QRB
As far as I know, they don't. The Quick Return Bonus qualifications just match the username-passkey combination, nothing more.Prelude514 wrote:I thought I had found something, but the errors I found were under a different Username, team, and passkey. Not relevant to my current situation, unless Stanford also tracks 80% completion rate via IP address?
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Re: Problem with QRB
@Prelude514
The Pande Group has confirmed that your passkey/UserName combination has fallen below the 80% requirement. You can continue to fold with the current UserName/passkey and eventually it should climb back to 80% but it's far below the 80% requirement. In this case, it would be better to change your passkey (or UserName) and complete 10 new WUs than to try to make up the deficiency with your current passkey. To get a new passkey, you will need to enter a different email or a different name into that screen. It's best to use an email address that you actually monitor.
The Pande Group has confirmed that your passkey/UserName combination has fallen below the 80% requirement. You can continue to fold with the current UserName/passkey and eventually it should climb back to 80% but it's far below the 80% requirement. In this case, it would be better to change your passkey (or UserName) and complete 10 new WUs than to try to make up the deficiency with your current passkey. To get a new passkey, you will need to enter a different email or a different name into that screen. It's best to use an email address that you actually monitor.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
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- Posts: 19
- Joined: Sun Feb 05, 2012 5:19 am
- Location: Montreal, Canada
Re: Problem with QRB
Bruce,
Thanks for all the effort you've put into resolving this for me. I'm glad to have an answer now, though I'm still not sure where things went sour. Regardless, I'm going to sign up for a new passkey and try to be more vigilant.
Best regards,
Phil
Thanks for all the effort you've put into resolving this for me. I'm glad to have an answer now, though I'm still not sure where things went sour. Regardless, I'm going to sign up for a new passkey and try to be more vigilant.
Best regards,
Phil