Passkey Server not working?

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Chrisfolding
Posts: 5
Joined: Fri Apr 12, 2024 2:19 am

Passkey Server not working?

Post by Chrisfolding »

I have tried for several days to get a passkey but am not getting an email back, I did quite rapidly get my confirmation for the forums here however. I looked through spam folders etc and I get nothing. Am I missing something?

Thanks!
Joe_H
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Re: Passkey Server not working?

Post by Joe_H »

The passkey is coming from a different server than the one which handles this forum. There have been problems in the past with some mail servers blocking emails from the passkey server. That may be a configuration issue on either end, but I just tested the passkey server now and got my passkey in under a minute. That was to an account on a MS Outlook server, that usually is a place where problems show up first. You may need to whitelist the source email, that will be "noreply at foldingathome.org"
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Chrisfolding
Posts: 5
Joined: Fri Apr 12, 2024 2:19 am

Re: Passkey Server not working?

Post by Chrisfolding »

Thanks I will give that a try
Chrisfolding
Posts: 5
Joined: Fri Apr 12, 2024 2:19 am

Re: Passkey Server not working?

Post by Chrisfolding »

That worked, Thanks!
DragonJim
Posts: 1
Joined: Tue Apr 16, 2024 12:43 am

Passkey not sending

Post by DragonJim »

I have requested a passkey several times.
The requests never arrive.
Please advise.
Joe_H
Site Admin
Posts: 7922
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: Passkey not sending

Post by Joe_H »

DragonJim wrote: Tue Apr 16, 2024 12:46 am I have requested a passkey several times.
The requests never arrive.
Please advise.
See the answer I gave the person who posted with this problem last week - viewtopic.php?p=364134#p364134
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iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
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