If you could post the beginning section of the crash log, that usually is enough to see if there is an identifiable cause. Just the first couple 100 lines should be enough.
iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
Date/Time: 2020-04-21 15:37:29.644 -0400
OS Version: Mac OS X 10.15.4 (19E287)
Report Version: 12
Bridge OS Version: 3.0 (14Y908)
Anonymous UUID: 1FEA2582-3322-9B49-DAC9-4DD160927724
As Joe_H has said (i'll use different words) FAHClient is essential to donating to science.
FAHViewer is nice to have but nonessential. It can provide nice "eye candy" and maybe give you a better sense of what you're working on, but you can still do as much scientific research without it.
I definitely appreciate the Launch Daemon has a LowPriorityIO key set to true, presumably to keep it from taking up too many resources if the computer owner is working.
However, I'd guess most users would want a way to tell that the process is running, the GUI would be a perfect visual indicator, however it has crashed a bunch of times since I installed it.
Ironically given how CoVID19 has most of us working from home, and the intent of this process is to help crunch numbers to lead to clues and possibly a way to fight it, there's a collision.
I'm a fan, I'm here to contribute, but saying that the GUI doesn't matter isn't a very good response...a better repsonse would be "We know the GUI has issues, but we're stretched thin now."
I get that, anyway I'll remove it for now, happy to test any update that is released to address the GUI issue, and I wish the organization and all contributors the best in fighting CoVID19.
FAHControl and Web Control are the GUI, FAHViewer is just a display of the protein system being worked on and is not a GUI. The crash report was passed on, and hopefully will result in a fix eventually.
iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
I've just gotten five panic crashes over 48 hours while running FAH. I'm running MacOS 10.14.6 on a Mac Pro (2010) with 32GB memory and F@H 7.5.1. It's been running without issue for about six weeks. I am also running Norton Security for Mac V8.5.6. Norton gave me a popup saying that a reboot was required to finalize an update. I did but forgot to shut down F@H properly. After the reboot for the Norton update I got the aforementioned panics. I contacted Norton as it was the most logical reason for suddenly getting panics when this machine has gone without crashes for years. They game me the script to completely remove the Norton software with instructions to reinstall. I paused S@H but got distracted and left the system running overnight. There were no crashes overnight so I just left things as is. Norton still installed and S@H paused. It has been several days without any crashes. This really puzzles me as to why does running S@H with the latest Norton cause crashes. I'm attaching the beginning details of one of the crash logs in case anyone can come up with an answer. Note that all crashes involve a failed Xalloc.c call.
BSD process name corresponding to current thread: kernel_task
Mac OS version:
18G4032
Kernel version:
Darwin Kernel Version 18.7.0: Mon Feb 10 21:08:45 PST 2020; root:xnu-4903.278.28~1/RELEASE_X86_64
Kernel UUID: A52CF11D-A733-3E77-832B-D42063739C84
Kernel slide: 0x0000000010a00000
Kernel text base: 0xffffff8010c00000
__HIB text base: 0xffffff8010b00000
System model name: MacPro5,1 (Mac-F221BEC8)
@SeaJack16 - I am not seeing anything in that Panic report to indicate a connection to the F@h client software. Is there something else that does indicate that?
Often a kernel panic like this comes from a hardware error. On the software side Norton has a reputation for causing such problems when used on macOS. Their uninstall is not the best at cleaning up after their mess either. Someone who is better than I at reading these may have an idea on what caused the error.
iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3