Not getting Passkey

[Mefistofalik]

Hello,

I installed F@H on my computer today. it works fine with my CPU and GPU, no problem on that side.
I completed the Passkey form after that :

Code: Select all

https://apps.foldingathome.org/getpasskey

Seing nothing in my mail box, I tried a second time but just received (on the form page) a message telling that I could not ask 2 times for the same name in less than 4 hours.
Since I had to wait 4 hours, I put my name and team in the softawre and let it run for the day.
I have around 41k point now and I can see my name appear on the extreme overclocking website.

So I thought that, maybe if I needed to complete at least one task before being able to register, that time would be ok...
Be well, it was not, not even in the spam.

Is there currently a problem with the registring/mail system ?
If not, where can I ask for help ?

Thank you.

[davidcoton]

Parts of the F@H system, including the passkey server, are currently overloaded -- the F@H workload has increased by more than 10x in a week or so.
Sorry, it just needs patience while the team try to catch up on several fronts.

[Joe_H]

Specifically there has been so many requests for passkeys that the original method of emailing exceeded the limits for the host where the emails were sent from. To fix this a mail server was set up as part of the foldingatforum.org domain, and getting some of the setups in place has taken a bit of time.

Some passkeys are going out. It may take a bit, a test request I put in Saturday finally arrived today.

[Mefistofalik]

Thank you for your answer.
And indeed it was just a matter of time.

I revceived the 2 mails.

Everything is up and running