Issues with Client

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UnashamedSpace

Issues with Client

Post by UnashamedSpace »

Hi,
i'm a new donator. I started to fold with your software a few days ago and completed some projects. I'm having some problems with Folding@Home client.

The web client does not tell me which project I am donating my hardware resources to for processing. The section in question loads endlessly showing me only the word "loading ...". In the advanced control panel, I am given the project number but if I click on Copy, it does not copy anything.
I cannot access donor statistics or the "Team" page to participate in a team. Each time the error "Bad Gateway" or "Loading ..." appears.
Even though I have completed some projects for which I have received points according to the client logs, the Web Control panel tells me that I have 0 points.

How can i solve these problems? Thank you in advance for your help.
JimboPalmer
Posts: 2522
Joined: Mon Feb 16, 2009 4:12 am
Location: Greenwood MS USA

Re: Issues with Client

Post by JimboPalmer »

I am told that if you are using Chrome, you can use a incognito window
Some users have success using http: instead of https:

Trying a different browser works for some.

I use the Advanced Control, instead of Web Control.

The servers have been overwhelmed since last friday. All you can do is keep trying.

If you type your project # in the bottom of this screen, it will list details
https://apps.foldingathome.org/project?p=11741
Tsar of all the Rushers
I tried to remain childlike, all I achieved was childish.
A friend to those who want no friends
UnashamedSpace

Re: Issues with Client

Post by UnashamedSpace »

JimboPalmer wrote:I am told that if you are using Chrome, you can use a incognito window
Some users have success using http: instead of https:

Trying a different browser works for some.

I use the Advanced Control, instead of Web Control.

The servers have been overwhelmed since last friday. All you can do is keep trying.

If you type your project # in the bottom of this screen, it will list details
https://apps.foldingathome.org/project?p=11741
Ok, thank you!
Joe_H
Site Admin
Posts: 8002
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Studio M1 Max 32 GB smp6
Mac Hack i7-7700K 48 GB smp4
Location: W. MA

Re: Issues with Client

Post by Joe_H »

Information on this is also included in a FAQ - COVID-19 Projects and F@h
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