Passkey email not received?

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krilbe
Posts: 1
Joined: Mon Mar 16, 2020 1:50 pm

Passkey email not received?

Post by krilbe »

I've tried twice (with 4+ hours inbetween), but I don't seem to receive any passkey e-mail.

My first attempt specified a name that contained a space, which I now understand is not allowed.

The second attempt (4+ hours later) contained a valid name, same as I entered into the client.

I've checked junk folders.

Any ideas?
HighMemoryDaemon
Posts: 1
Joined: Mon Mar 16, 2020 6:37 pm

Re: Passkey email not received?

Post by HighMemoryDaemon »

It's not just you. I just created an account here to post this comment.

So eager to start donating computing power!
davidcoton
Posts: 1094
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Passkey email not received?

Post by davidcoton »

The passkey system (and other parts of F@H) are overloaded with the enormous response to several social media references. The team are working on adding additional resources, please be patient. Just consider what it's like for the researchers who are generating many times more work than a week ago.
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Cr0wn_Gh0ul
Posts: 1
Joined: Mon Mar 16, 2020 6:56 pm

Re: Passkey email not received?

Post by Cr0wn_Gh0ul »

Same problem here. I'll just wait until they can catch up i suppose.
OleBasementHacker
Posts: 3
Joined: Tue Mar 17, 2020 1:51 am

Re: Passkey email not received?

Post by OleBasementHacker »

ditto - waiting for passkey
smellyspice
Posts: 1
Joined: Tue Mar 17, 2020 3:13 am

Re: Passkey email not received?

Post by smellyspice »

I had the same problem, then - 8 hours later, I started getting emails, over and over again with my passkey. 18 emails so far in 2 days.

Please fix!!!
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