02:59:06:ERROR:WU01:FS01:Exception: Failed reading core pack

[ArrogantCabbage]

I have successfully got F@H running on my laptop, but when I try to run it on my desktop it always hangs at 'loading protein' in the visualizer. The log gives me the above error. Any help would be appreciated. My machine:

FX 8320 @ 4.1 GHz (not sure if an overclock will mess with settings)
MSI R9 270x
8GB Team Vulcan RAM @ 1600mhz
Windows 8.1 Enterprise

LOG:

04:41:03:Saving configuration to config.xml
04:41:03:<config>
04:41:03: <!-- Folding Core -->
04:41:03: <core-priority v='low'/>
04:41:03:
04:41:03: <!-- Network -->
04:41:03: <proxy v=':8080'/>
04:41:03:
04:41:03: <!-- Slot Control -->
04:41:03: <power v='full'/>
04:41:03:
04:41:03: <!-- User Information -->
04:41:03: <passkey v='********************************'/>
04:41:03: <team v='111065'/>
04:41:03: <user v='ArrogantCabbage'/>
04:41:03:
04:41:03: <!-- Folding Slots -->
04:41:03: <slot id='0' type='CPU'/>
04:41:03: <slot id='1' type='GPU'/>
04:41:03:</config>
04:41:18:Saving configuration to config.xml
04:41:18:<config>
04:41:18: <!-- Folding Core -->
04:41:18: <core-priority v='low'/>
04:41:18:
04:41:18: <!-- Network -->
04:41:18: <proxy v=':8080'/>
04:41:18:
04:41:18: <!-- Slot Control -->
04:41:18: <power v='full'/>
04:41:18:
04:41:18: <!-- User Information -->
04:41:18: <passkey v='********************************'/>
04:41:18: <team v='111065'/>
04:41:18: <user v='ArrogantCabbage'/>
04:41:18:
04:41:18: <!-- Folding Slots -->
04:41:18: <slot id='0' type='CPU'/>
04:41:18: <slot id='1' type='GPU'/>
04:41:18:</config>
04:41:38:WU00:FS00:Downloading core from http://web.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
04:41:38:WU00:FS00:Connecting to web.stanford.edu:80
04:41:38:ERROR:WU00:FS00:Exception: Failed reading core package header.
04:41:39:WU01:FS01:Downloading core from http://web.stanford.edu/~pande/Win32/AM ... ore_17.fah
04:41:39:WU01:FS01:Connecting to web.stanford.edu:80
04:41:39:ERROR:WU01:FS01:Exception: Failed reading core package header.



In the 'status' tab of advanced control it says it is waiting on 'fahCore update'

[bruce]

Welcome to foldingforum, ArrogantCabbage.

There are a couple of things that might cause this. See the signature portion of my post for how to provide some more info so we give you the best answer.

[ChristianVirtual]

Beside the core upgrade error please also keep in mind that core 17 (GPU) is not providing data to FAHViewer ... There is an incident ticket for it raised.

[ArrogantCabbage]

So the client isn't recognizing either my CPU or my GPU? How would I go about troubleshooting / fixing this? I've tried searching the forums / google and I'm having trouble finding info.

[davidcoton]

As Bruce said, follow the link at the end of his post and provide the information it suggests.