7870 - Bad PlatformID Size

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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ArVee
Posts: 121
Joined: Sun Dec 02, 2007 9:25 am

7870 - Bad PlatformID Size

Post by ArVee »

New card, latest non-beta drivers from ATI. I get immediate failures with the above-noted error message. Not sure what to do, I'm new to non-NVidia cards but I didn't think this would be this odd. Help!

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02:21:05:************************* Folding@home Client *************************\par
02:21:05:      Website: http://folding.stanford.edu/\par
02:21:05:    Copyright: (c) 2009-2013 Stanford University\par
02:21:05:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>\par
02:21:05:         Args: --open-web-control\par
02:21:05:       Config: E:/Documents and Settings/All Users/Application\par
02:21:05:               Data/FAHClient/config.xml\par
02:21:05:******************************** Build ********************************\par
02:21:05:      Version: 7.3.6\par
02:21:05:         Date: Feb 18 2013\par
02:21:05:         Time: 15:25:17\par
02:21:05:      SVN Rev: 3923\par
02:21:05:       Branch: fah/trunk/client\par
02:21:05:     Compiler: Intel(R) C++ MSVC 1500 mode 1200\par
02:21:05:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE\par
02:21:05:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT /Qmkl\par
02:21:05:     Platform: win32 XP\par
02:21:05:         Bits: 32\par
02:21:05:         Mode: Release\par
02:21:05:******************************* System ********************************\par
02:21:05:          CPU: AMD Phenom(tm) II X4 B35 Processor\par
02:21:05:       CPU ID: AuthenticAMD Family 16 Model 5 Stepping 2\par
02:21:05:         CPUs: 4\par
02:21:05:       Memory: 2.00GiB\par
02:21:05:  Free Memory: 1.63GiB\par
02:21:05:      Threads: WINDOWS_THREADS\par
02:21:05:  Has Battery: false\par
02:21:05:   On Battery: false\par
02:21:05:   UTC offset: -4\par
02:21:05:          PID: 1972\par
02:21:05:          CWD: E:/Documents and Settings/All Users/Application Data/FAHClient\par
02:21:05:           OS: Microsoft Windows XP Service Pack 2\par
02:21:05:      OS Arch: X86\par
02:21:05:         GPUs: 1\par
02:21:05:        GPU 0: ATI:5 PITCAIRN [Radeon HD 7800]\par
02:21:05:         CUDA: Not detected\par
02:21:05:Win32 Service: false\par
02:21:05:***********************************************************************\par
02:21:05:<config>\par
02:21:05:  <!-- Folding Slot Configuration -->\par
02:21:05:  <power v='full'/>\par
02:21:05:\par
02:21:05:  <!-- Network -->\par
02:21:05:  <proxy v=':8080'/>\par
02:21:05:\par
02:21:05:  <!-- User Information -->\par
02:21:05:  <passkey v='********************************'/>\par
02:21:05:  <team v='328'/>\par
02:21:05:  <user v='ArVee'/>\par
02:21:05:\par
02:21:05:  <!-- Folding Slots -->\par
02:21:05:  <slot id='0' type='GPU'>\par
02:21:05:    <client-type v='advanced'/>\par
02:21:05:  </slot>\par
02:21:05:  <slot id='1' type='CPU'>\par
02:21:05:    <cpus v='-1'/>\par
02:21:05:  </slot>\par
02:21:05:</config>\par
02:21:05:Trying to access database...\par
02:21:05:Successfully acquired database lock\par
02:21:05:Enabled folding slot 00: READY gpu:0:PITCAIRN [Radeon HD 7800]\par
02:21:05:Enabled folding slot 01: READY cpu:3\par
02:21:05:WU01:FS01:Starting\par
02:21:05:WU01:FS01:Running FahCore: "E:\\Program Files\\FAHClient/FAHCoreWrapper.exe" "E:/Documents and Settings/All Users/Application Data/FAHClient/cores/www.stanford.edu/~pande/Win32/x86/Core_a4.fah/FahCore_a4.exe" -dir 01 -suffix 01 -version 703 -lifeline 1972 -checkpoint 15 -np 3\par
02:21:05:WU01:FS01:Started FahCore on PID 1720\par
02:21:05:WU01:FS01:Core PID:1292\par
02:21:05:WU01:FS01:FahCore 0xa4 started\par
02:21:05:WU00:FS00:Connecting to assign-GPU.stanford.edu:80\par
02:21:05:WU01:FS01:0xa4:\par
02:21:05:WU01:FS01:0xa4:*------------------------------*\par
02:21:05:WU01:FS01:0xa4:Folding@Home Gromacs GB Core\par
02:21:05:WU01:FS01:0xa4:Version 2.27 (Dec. 15, 2010)\par
02:21:05:WU01:FS01:0xa4:\par
02:21:05:WU01:FS01:0xa4:Preparing to commence simulation\par
02:21:05:WU01:FS01:0xa4:- Looking at optimizations...\par
02:21:05:WU01:FS01:0xa4:- Files status OK\par
02:21:05:WU01:FS01:0xa4:- Expanded 1169634 -> 3135644 (decompressed 268.0 percent)\par
02:21:05:WU01:FS01:0xa4:Called DecompressByteArray: compressed_data_size=1169634 data_size=3135644, decompressed_data_size=3135644 diff=0\par
02:21:05:WU01:FS01:0xa4:- Digital signature verified\par
02:21:05:WU01:FS01:0xa4:\par
02:21:05:WU01:FS01:0xa4:Project: 8704 (Run 453, Clone 8, Gen 16)\par
02:21:05:WU01:FS01:0xa4:\par
02:21:05:WU01:FS01:0xa4:Assembly optimizations on if available.\par
02:21:05:WU01:FS01:0xa4:Entering M.D.\par
02:21:06:WU00:FS00:News: Welcome to Folding@Home\par
02:21:06:WU00:FS00:Assigned to work server 171.64.65.69\par
02:21:06:WU00:FS00:Requesting new work unit for slot 00: READY gpu:0:PITCAIRN [Radeon HD 7800] from 171.64.65.69\par
02:21:06:WU00:FS00:Connecting to 171.64.65.69:8080\par
02:21:07:WU00:FS00:Downloading 4.17MiB\par
02:21:11:WU01:FS01:0xa4:Using Gromacs checkpoints\par
02:21:11:WU01:FS01:0xa4:Mapping NT from 3 to 3 \par
02:21:11:WU01:FS01:0xa4:Resuming from checkpoint\par
02:21:11:WU01:FS01:0xa4:Verified 01/wudata_01.log\par
02:21:11:WU01:FS01:0xa4:Verified 01/wudata_01.trr\par
02:21:11:WU01:FS01:0xa4:Verified 01/wudata_01.xtc\par
02:21:11:WU01:FS01:0xa4:Verified 01/wudata_01.edr\par
02:21:12:WU01:FS01:0xa4:Completed 52920 out of 1500000 steps  (3%)\par
02:21:13:WU00:FS00:Download 20.99%\par
02:21:19:WU00:FS00:Download 53.96%\par
02:21:25:WU00:FS00:Download 86.94%\par
02:21:27:WU00:FS00:Download complete\par
02:21:27:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:8900 run:8 clone:2 gen:120 core:0x17 unit:0x00000091028c1266519a60d50ffd6afc\par
02:21:27:WU00:FS00:Starting\par
02:21:27:WU00:FS00:Running FahCore: "E:\\Program Files\\FAHClient/FAHCoreWrapper.exe" "E:/Documents and Settings/All Users/Application Data/FAHClient/cores/www.stanford.edu/~pande/Win32/x86/ATI/R600/Core_17.fah/FahCore_17.exe" -dir 00 -suffix 01 -version 703 -lifeline 1972 -checkpoint 15 -gpu 0 -gpu-vendor ati\par
02:21:27:WU00:FS00:Started FahCore on PID 1372\par
02:21:27:WU00:FS00:Core PID:2196\par
02:21:27:WU00:FS00:FahCore 0x17 started\par
02:21:28:WU00:FS00:0x17:*********************** Log Started 2013-09-01T02:21:27Z ***********************\par
02:21:28:WU00:FS00:0x17:Project: 8900 (Run 8, Clone 2, Gen 120)\par
02:21:28:WU00:FS00:0x17:Unit: 0x00000091028c1266519a60d50ffd6afc\par
02:21:28:WU00:FS00:0x17:CPU: 0x00000000000000000000000000000000\par
02:21:28:WU00:FS00:0x17:Machine: 0\par
02:21:28:WU00:FS00:0x17:Reading tar file state.xml\par
02:21:28:WU00:FS00:0x17:Reading tar file system.xml\par
02:21:29:WU00:FS00:0x17:Reading tar file integrator.xml\par
02:21:29:WU00:FS00:0x17:Reading tar file core.xml\par
02:21:29:WU00:FS00:0x17:Digital signatures verified\par
02:21:29:WU00:FS00:0x17:ERROR:exception: Bad platformId size.\par
02:21:29:WU00:FS00:0x17:Saving result file logfile_01.txt\par
02:21:29:WU00:FS00:0x17:Saving result file log.txt\par
02:21:29:WU00:FS00:0x17:Folding@home Core Shutdown: BAD_WORK_UNIT\par
02:21:30:WARNING:WU00:FS00:FahCore returned: BAD_WORK_UNIT (114 = 0x72)\par
02:21:30:WU00:FS00:Sending unit results: id:00 state:SEND error:FAULTY project:8900 run:8 clone:2 gen:120 core:0x17 unit:0x00000091028c1266519a60d50ffd6afc\par
02:21:30:WU00:FS00:Uploading 1.86KiB to 171.64.65.69\par
02:21:30:WU00:FS00:Connecting to 171.64.65.69:8080\par
02:21:30:WU02:FS00:Connecting to assign-GPU.stanford.edu:80\par
02:21:30:WU00:FS00:Upload complete\par
02:21:31:WU00:FS00:Server responded WORK_ACK (400)\par
02:21:31:WU00:FS00:Cleaning up\par
02:21:32:WU02:FS00:News: Welcome to Folding@Home\par
02:21:32:WU02:FS00:Assigned to work server 171.64.65.69\par
02:21:32:WU02:FS00:Requesting new work unit for slot 00: READY gpu:0:PITCAIRN [Radeon HD 7800] from 171.64.65.69\par
02:21:32:WU02:FS00:Connecting to 171.64.65.69:8080\par
02:21:33:WU02:FS00:Downloading 4.17MiB\par
02:21:39:WU02:FS00:Download 28.44%\par
02:21:45:WU02:FS00:Download 59.88%\par
02:21:51:WU02:FS00:Download 94.32%\par
02:21:52:WU02:FS00:Download complete\par
02:21:52:WU02:FS00:Received Unit: id:02 state:DOWNLOAD error:NO_ERROR project:8900 run:542 clone:3 gen:1 core:0x17 unit:0x00000006028c126651a69f4b40b29edf\par
02:21:52:WU02:FS00:Starting\par
02:21:52:WU02:FS00:Running FahCore: "E:\\Program Files\\FAHClient/FAHCoreWrapper.exe" "E:/Documents and Settings/All Users/Application Data/FAHClient/cores/www.stanford.edu/~pande/Win32/x86/ATI/R600/Core_17.fah/FahCore_17.exe" -dir 02 -suffix 01 -version 703 -lifeline 1972 -checkpoint 15 -gpu 0 -gpu-vendor ati\par
02:21:52:WU02:FS00:Started FahCore on PID 2612\par
02:21:52:WU02:FS00:Core PID:2376\par
02:21:52:WU02:FS00:FahCore 0x17 started\par
02:21:53:WU02:FS00:0x17:*********************** Log Started 2013-09-01T02:21:52Z ***********************\par
02:21:53:WU02:FS00:0x17:Project: 8900 (Run 542, Clone 3, Gen 1)\par
02:21:53:WU02:FS00:0x17:Unit: 0x00000006028c126651a69f4b40b29edf\par
02:21:53:WU02:FS00:0x17:CPU: 0x00000000000000000000000000000000\par
02:21:53:WU02:FS00:0x17:Machine: 0\par
02:21:53:WU02:FS00:0x17:Reading tar file state.xml\par
02:21:53:WU02:FS00:0x17:Reading tar file system.xml\par
02:21:54:WU02:FS00:0x17:Reading tar file integrator.xml\par
02:21:54:WU02:FS00:0x17:Reading tar file core.xml\par
02:21:54:WU02:FS00:0x17:Digital signatures verified\par
02:21:54:WU02:FS00:0x17:ERROR:exception: Bad platformId size.\par
02:21:54:WU02:FS00:0x17:Saving result file logfile_01.txt\par
02:21:54:WU02:FS00:0x17:Saving result file log.txt\par
02:21:54:WU02:FS00:0x17:Folding@home Core Shutdown: BAD_WORK_UNIT\par
02:21:54:WARNING:WU02:FS00:FahCore returned: BAD_WORK_UNIT (114 = 0x72)\par
02:21:54:WU02:FS00:Sending unit results: id:02 state:SEND error:FAULTY project:8900 run:542 clone:3 gen:1 core:0x17 unit:0x00000006028c126651a69f4b40b29edf\par
02:21:54:WU02:FS00:Uploading 1.87KiB to 171.64.65.69\par
02:21:54:WU02:FS00:Connecting to 171.64.65.69:8080\par
02:21:54:WU00:FS00:Connecting to assign-GPU.stanford.edu:80\par
02:21:55:WU02:FS00:Upload complete\par
02:21:55:WU02:FS00:Server responded WORK_ACK (400)\par
02:21:55:WU02:FS00:Cleaning up\par
02:21:56:WU00:FS00:News: Welcome to Folding@Home\par
02:21:56:WU00:FS00:Assigned to work server 171.64.65.69\par
02:21:56:WU00:FS00:Requesting new work unit for slot 00: READY gpu:0:PITCAIRN [Radeon HD 7800] from 171.64.65.69\par
02:21:56:WU00:FS00:Connecting to 171.64.65.69:8080\par
02:21:57:WU00:FS00:Downloading 4.18MiB\par
02:21:58:FS00:Paused\par
02:22:03:WU00:FS00:Download 25.44%\par
02:22:09:WU00:FS00:Download 56.88%\par
02:22:15:WU00:FS00:Download 85.32%\par
02:22:18:WU00:FS00:Download complete\par
02:22:18:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:8900 run:234 clone:3 gen:4 core:0x17 u
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Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: 7870 - Bad PlatformID Size

Post by Joe_H »

Which version of the drivers did you install? Also, when you installed the drivers did you include the OpenCL support contained in the package?
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
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ArVee
Posts: 121
Joined: Sun Dec 02, 2007 9:25 am

Re: 7870 - Bad PlatformID Size

Post by ArVee »

Thanks for the response, Joe, and I think you're right on it. Driver version is 13.4 and I went for everything during the install, but both GPU-Z and GPU Caps Viewer are showing no OpenCL support. I went out looking and OpenGL downloads seemed to be only available with Vista and up - is the problem here due to that machine being back on XP ???? I find that hard to believe but I've spent hours trying to figure this thing out and that's the only thing I've come up with. Still don't believe it actually, but why else would it be showing no OpenCL? Open to any suggestions including where to try for a standalone OpenCL d/l .
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Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: 7870 - Bad PlatformID Size

Post by Joe_H »

Yes, that is because you are running XP. I did not notice that the first time I scanned through your log. AMD-ATI dropped support for OpenCL on XP a while back, I would have to look it up for an exact timeframe. I think it was late 2011 or early 2012. The last driver package with OpenCL support would be usable to fold WU's using Core_16, but as I recall that might not work for the newer Core_17 projects.
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iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
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ArVee
Posts: 121
Joined: Sun Dec 02, 2007 9:25 am

Re: 7870 - Bad PlatformID Size

Post by ArVee »

OK, don't like the answer but I nevertheless DO like getting one. Core 17 is why I did this, so I guess this is what makes get on my horse and get to upgrading that machine. Thanks, Joe!
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Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: 7870 - Bad PlatformID Size

Post by Joe_H »

I did manage to find a reference, the last version of Catalyst that provided OpenCL support for XP was 12.1. Later versions no longer provide it.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
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