hi
i have been f@h for several years. in late feb my system crashed and i had to reinstall folding. ever since then i show no completed work units, even though when i hover my mouse over the folding icon in my system tray it shows work being done (e.g. 3477/7000) the date of last work unit has remained at 2/20/12. any suggestions?
thank you
lenette
not getting any work units credited
Moderators: Site Moderators, FAHC Science Team
Re: not getting any work units credited
Check that your username and team number are what you expect them to be.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
Re: not getting any work units credited
Maybe i wasn't clear. i right click on F&H in system tray, select STATUS, then USER STATISTICS. It shows date of last work as feb 2012 and total score as 41732. obviously my user name and team are correct, else i wouldn't see that information. and even if it were wrong, the program should still be crediting me with work under whatever username was being used.
Re: not getting any work units credited
The last WU that I can see credited to lenette was, indeed, in Feb.
Please open the log and find the Project/Run/Clone/Gen numbers of a recent WU which was completed and uploaded recently.
Please open the log and find the Project/Run/Clone/Gen numbers of a recent WU which was completed and uploaded recently.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
Re: not getting any work units credited
sorry for the delay...have been on vacation
after viewing the log, it appears that the reason i am not getting any new WU is because i am running an extremely large project (large compared to the ones i have seen in the past which had, at the most, several hundred steps, not several thousand.)
thank you bruce
[18:47:16] Project: 10722 (Run 0, Clone 4076, Gen 14)
[14:39:33] Completed 4106482 out of 7000000 steps (58%)
[18:47:24] Completed 4550162 out of 7000000 steps (65%)
after viewing the log, it appears that the reason i am not getting any new WU is because i am running an extremely large project (large compared to the ones i have seen in the past which had, at the most, several hundred steps, not several thousand.)
thank you bruce
[18:47:16] Project: 10722 (Run 0, Clone 4076, Gen 14)
[14:39:33] Completed 4106482 out of 7000000 steps (58%)
[18:47:24] Completed 4550162 out of 7000000 steps (65%)
Re: not getting any work units credited
From what you posted, it's not clear how many days it might take to complete 100% of the project. It is, in fact, a very big project but it has a timeout of 32.00 days and a final deadline of 56.00 days from whenever it was originally downloaded.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.