One client has been attempting to upload results since March 7. Is there something I need to do to get it to upload the results?
Is another forum group better-suited for asking about uploading results?
Thanks,
-Tom
results uploading question
Moderators: Site Moderators, FAHC Science Team
Re: results uploading question
Check in Issues with a specific server and see if your server's ID is there. If not start a thread using that ID to get an answer. 
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Re: results uploading question
Or get a Moderator to rename and move this thread to that section. 
The only thing you need to do if all prior work units have uploaded without issue is simply be patient. Stanford monitors the servers, and if a server goes offline, they fix it quickly*. In the mean time, your client will cache that completed WU, and download new work to stay busy. The cached WU will upload automaticaly when the server isn't so busy, or comes back online.
You could also check the Server Status link on the tool bar at the top of this forum.
The only thing you need to do if all prior work units have uploaded without issue is simply be patient. Stanford monitors the servers, and if a server goes offline, they fix it quickly*. In the mean time, your client will cache that completed WU, and download new work to stay busy. The cached WU will upload automaticaly when the server isn't so busy, or comes back online.
You could also check the Server Status link on the tool bar at the top of this forum.
How to provide enough information to get helpful support
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Tell me and I forget. Teach me and I remember. Involve me and I learn.