It seems as if my stats aren't updating.

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Phantom922
Posts: 1
Joined: Sun Nov 30, 2008 5:36 pm

It seems as if my stats aren't updating.

Post by Phantom922 »

Greetings. I just started folding yesterday, with the GPU client. I finished a work unit, and the log file says I successfully uploaded the data, but my stats haven't updated at all yet. Total score 0, no active processors in the last 7 days, and no date of last work unit. Do stats take a long time to upload? Or does a problem lie somewhere with my client uploading stats.. Thanks in advance.
7im
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Re: It seems as if my stats aren't updating.

Post by 7im »

I asked Pande Group to look in to a similar issue a few days ago. When they get back from the long weekend, they'll dig in to this issue.
How to provide enough information to get helpful support
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bollix47
Posts: 2965
Joined: Sun Dec 02, 2007 5:04 am
Location: Canada

Re: It seems as if my stats aren't updating.

Post by bollix47 »

Phantom922 wrote:Greetings. I just started folding yesterday, with the GPU client. I finished a work unit, and the log file says I successfully uploaded the data, but my stats haven't updated at all yet. Total score 0, no active processors in the last 7 days, and no date of last work unit. Do stats take a long time to upload? Or does a problem lie somewhere with my client uploading stats.. Thanks in advance.

Have you completed your second WU yet?

I could be totally wrong and thinking about something else entirely but I seem to recall reading somewhere that before you show up in the stats you have to complete 2 WUs. :?:

FYI stats are usually updated within 2-3 hours of uploading. Server maintenance/problems can delay those updates. :wink:
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7im
Posts: 10179
Joined: Thu Nov 29, 2007 4:30 pm
Hardware configuration: Intel i7-4770K @ 4.5 GHz, 16 GB DDR3-2133 Corsair Vengence (black/red), EVGA GTX 760 @ 1200 MHz, on an Asus Maximus VI Hero MB (black/red), in a blacked out Antec P280 Tower, with a Xigmatek Night Hawk (black) HSF, Seasonic 760w Platinum (black case, sleeves, wires), 4 SilenX 120mm Case fans with silicon fan gaskets and silicon mounts (all black), a 512GB Samsung SSD (black), and a 2TB Black Western Digital HD (silver/black).
Location: Arizona
Contact:

Re: It seems as if my stats aren't updating.

Post by 7im »

It only takes 1 WU to appear in the stats, technically.

Actually, I've seen users in the stats with 0 WUs credited. (they uploaded an EUE for zero points) Get's them in the stats database, but not for any points or WUs. ;)
How to provide enough information to get helpful support
Tell me and I forget. Teach me and I remember. Involve me and I learn.
bollix47
Posts: 2965
Joined: Sun Dec 02, 2007 5:04 am
Location: Canada

Re: It seems as if my stats aren't updating.

Post by bollix47 »

Thanks 7im.

AD must be setting in :roll: .... must fold more WUs ...
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codysluder
Posts: 1024
Joined: Sun Dec 02, 2007 12:43 pm

Re: It seems as if my stats aren't updating.

Post by codysluder »

Phantom922 wrote:Do stats take a long time to upload? Or does a problem lie somewhere with my client uploading stats.
Yes, and Maybe.

Stats take several hours to update.

If you're still seeing zeros, find FAhlog.txt. Confirm that the name/team appears in the first page. Search for a message that says "Thank you" denoting an upload. Scroll back until you can see that there was no error reported. If you still have not identified a problem, scroll back to the beginning of that WU and post the Project, Run, Clone, and Gen numbers here.
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