Can't reset password

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Threemoons
Posts: 15
Joined: Thu Jun 20, 2024 5:32 pm

Can't reset password

Post by Threemoons »

I try to log in to web control. I put in my PW, no good. I try to use "reset password" and I get login not found. What to do? Thanks so much.
EDIT: Also seems that my computer is somehow "unlinked?" This is my current web view:

https://imgur.com/a/JoozpTT

Image

Thanks for any help!
calxalot
Site Moderator
Posts: 1581
Joined: Sat Dec 08, 2007 1:33 am
Location: San Francisco, CA
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Re: Can't reset password

Post by calxalot »

You need to create/register a web control account first. Some email providers will silently block the validation email. I used gmail.

Please read the guide if you haven’t.
https://foldingathome.org/guides/v8-4-client-guide/
Threemoons
Posts: 15
Joined: Thu Jun 20, 2024 5:32 pm

Re: Can't reset password

Post by Threemoons »

calxalot wrote: Tue Aug 12, 2025 3:28 am You need to create/register a web control account first. Some email providers will silently block the validation email. I used gmail.

Please read the guide if you haven’t.
https://foldingathome.org/guides/v8-4-client-guide/
Thanks, will look into this tomorrow.
Threemoons
Posts: 15
Joined: Thu Jun 20, 2024 5:32 pm

Re: Can't reset password

Post by Threemoons »

OK, now I see that web control is working fine...but still can't log in...very odd.
calxalot
Site Moderator
Posts: 1581
Joined: Sat Dec 08, 2007 1:33 am
Location: San Francisco, CA
Contact:

Re: Can't reset password

Post by calxalot »

Did you get a validation email?
Threemoons
Posts: 15
Joined: Thu Jun 20, 2024 5:32 pm

Re: Can't reset password

Post by Threemoons »

I remember setting all of this up when I got my new computer a few months ago. Still getting an error when trying to receive password.

EDIT I just re-registered. I already had an old FAH account, seems to be behaving itself now. Next mystery....joining a team! Gonna go read up on that. Thank you so much for your patience, and for supporting great causes.
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