Statistics not accessible ....

[Macareno_ca]

Hello !

I had started a group - Equipe Ville de Québec - a few years ago but stopped because my computers at the time took too much time to process the WU units.

I'm back with a brand new much more powerful computer since the beginning of august 2023.

Everything went well up to a couple of days ago.

The computing works fine but the statistics pages are not accessible. The message "Loading.." is displayed but won't go any further.

I tried many things to solve this problem but to no success.

I want to reinstall the software but I don't want if possible to loose the current process.

Thanks for guiding me to getting back my team's statistics (over 20,000,00 points in just 1 and a half month !!)

and have a nice day !

Macareno_ca

[toTOW]

The lookup isn't very cooperative, but I finally found this : https://stats.foldingathome.org/team/33973

So your team ID is 33973 ...

[Macareno_ca]

Thank you !

Still not loading...I'm gonna go ahead with uninstalling / reinstalling the software...

Merci et bonne journée !

Macareno_ca

[toTOW]

Are you talking about the Web Client interface ?

If this is what you're referring to, the issue has already been reported : viewtopic.php?t=40617

[Macareno_ca]

Hello !

Yes the "not loading the stats" issue is with the Web client software.

Same problem as user SandyG.

I also use Windows 11 !

I just flushed - except for the data ( we are given the choice to keep or not the data ) - the Foldingathome software

and reinstalled it... Unfortunately the problem is still there !

Have a nice day !

Macareno_ca

[twizforpros]

I've experienced the same issue for the last week or so. I thought it would go away but it hasn't. Thanks.