Never recieved any Banano

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Alesi
Posts: 3
Joined: Sun Mar 14, 2021 7:55 pm

Never recieved any Banano

Post by Alesi »

I just wanted to ask, why I never recieved any Bananos for over a week of folding? I'm new and never had a single payout. I folded 32 work units and have 530,130 points.
What did I miss? I heard there are distribution problems right now - so is my problem still in a normal space?

Name: zo3o4v5m88lr
Team: 234980
Adress: ban_38adeuagaq1tsqg6tm3qn1acujku1f6fy3dokibxao9etprz1wob5hkcpcjq
Also have a passkey.


Thank you for the help, really like the project tremendously.
Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: Never recieved any Banano

Post by Joe_H »

They are not officially associated with Folding@home, F@h does not handle distribution or problems with their awards. You will have to ask on one of their channels, ones on Twiitter, Discord and Reddit are listed on their site.
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Alesi
Posts: 3
Joined: Sun Mar 14, 2021 7:55 pm

Re: Never recieved any Banano

Post by Alesi »

I did, they gave me a link to this forum..
Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: Never recieved any Banano

Post by Joe_H »

They shouldn't have. We can help you with setting up your client, looking into problems with folding or getting points, but can not help you with getting Banano. Only they can tell you what 530k points earns you, and whether any have been distributed to your account.

Several of your last WUs show no bonus points, check that your passkey is entered into all of your F@h clients. That shows on the Recent CPUs app - https://apps.foldingathome.org/cpu.
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iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
Alesi
Posts: 3
Joined: Sun Mar 14, 2021 7:55 pm

Re: Never recieved any Banano

Post by Alesi »

Thanks for the help and sorry for the missunderstanding.
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