missing credits 17428 (0, 4329, 340)

[nando]

Good morning
I am concluding WUs and I am not receiving the credits
If you can fix it I will be grateful!

PRCG 17428 (0, 4329, 340)

[Joe_H]

You have been credited for that WU - https://apps.foldingathome.org/wu#proje ... 29&gen=340

You will need to provide more information on why you think you haven't received credits.

[nando]

16927 (30, 14, 171) just completed a work unit and is not going for a wallet

[Neil-B]

That server has had a stats blockage for a while (many reports/posts/explanation s about it on various threads in these forums) ... It is being looked at and at such time as it is sorted you will receive the backlogged points ... Server stats issues take time to sort and are lower priority than keeping the science flowing ... Such issues tend not to be resolved in minute/hours or tbh even days - they can take weeks/months to resolve but in my experience (near 15k wus the points always show up eventually) ... As long as you see the estimated points message in the log the server has received your wu and you will be credited once the stats issues have been sorted.

There will be folders who have 10s or possibly 100s of wus completed for that project/server as the issue has bee outstanding for quite a while ... The points spike when it happens will be noticeable of the various stats pages.