My account seems to not be working

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Lionmeow
Posts: 4
Joined: Fri Mar 27, 2020 5:12 am

My account seems to not be working

Post by Lionmeow »

About 13 days ago, I began using folding@home. However, I noticed I wasn't appearing on my team's leaderboards, and today I noticed that my donor page doesn't exist. Is there a way that I can make this start working?
ajm
Posts: 750
Joined: Sat Mar 21, 2020 5:22 am
Location: Lucerne, Switzerland

Re: My account seems to not be working

Post by ajm »

Hi Lionmeow,
You should give us a bit more info, here. For example the System Info of the Client Advanced Control, the user name that you chose, the # of your team, and whether you have taken a passkey?
Lionmeow
Posts: 4
Joined: Fri Mar 27, 2020 5:12 am

Re: My account seems to not be working

Post by Lionmeow »

Alright, the following is the info:

Name: Lionmeow
Team: 237181
Passkey: Yes
F@H Info: F@H 7.5.1, win32 10
System Info: Intel Core i7-4770 CPU @ 3.40 GHz, 16 GB of RAM, NVIDIA GeForce GTX 1050 Ti

I will note that it seems that it installed F@H 32 bit while my computer is a 64 bit computer.
Rel25917
Posts: 303
Joined: Wed Aug 15, 2012 2:31 am

Re: My account seems to not be working

Post by Rel25917 »

F@H client and control have no need to be 64 bit. The core programs that do the work will be 64 bit when needed.
Joe_H
Site Admin
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Re: My account seems to not be working

Post by Joe_H »

Can you provide the information on a couple of WUs that you have completed and returned? We would need what is shown as Project, Run, Clone and Generation - all 4 numbers in that order. These entries show up in the log files. With that the WUs can be looked up and we can see if they have been received and points awarded recorded in the stats database and to whom.
Image
Lionmeow
Posts: 4
Joined: Fri Mar 27, 2020 5:12 am

Re: My account seems to not be working

Post by Lionmeow »

Here are a few of the complete ones:

Project 11751, Run 0, Clone 7279, Gen 2
Project 14051, Run 17, Clone 364, Gen 0
Project 11758, Run 0, Clone 610, Gen 0
Project 14304, Run 5, Clone 21, Gen 21
bruce
Posts: 20824
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: My account seems to not be working

Post by bruce »

Are your points being collected under the name of Lionmeow?

Project 11758, Run 0, Clone 610, Gen 0 may be a defective WU. Folding it has has been attempted by at least 4 other people and it has failed. were there any errors noted in the log?
Rel25917
Posts: 303
Joined: Wed Aug 15, 2012 2:31 am

Re: My account seems to not be working

Post by Rel25917 »

Project 11751, Run 0, Clone 7279, Gen 2 shows one return not by you

Project 14051, Run 17, Clone 364, Gen 0 shows no returns

Project 11758, Run 0, Clone 610, Gen 0 has been returned by 4 people, not you, all reported faulty.

Project 14304, Run 5, Clone 21, Gen 21 was returned by 2 people, not you, one for partial credit(or maybe that was base credit, wasn't looking to close)


You will need to post a log so someone can see whats going on.
Lionmeow
Posts: 4
Joined: Fri Mar 27, 2020 5:12 am

Re: My account seems to not be working

Post by Lionmeow »

Here's a log that has one or two uploads:
https://drive.google.com/open?id=1XP6k9 ... K0PiJqVPPt

I will note that most of the logs have this when uploading:

Code: Select all

Server responded WORK_QUIT (404)
Server did not like results, dumping
SgtBrisko
Posts: 3
Joined: Mon Mar 30, 2020 3:06 am

Re: My account seems to not be working

Post by SgtBrisko »

Hello together,

I am completely new to F@H but i am already toatlly caught by it. Since last night I have 4 clients up running and today at work I add one more.
But I can find the same issue like described from Lionmeow. Nothing appears on the Leaderboard or Donor Status und my Donor name.

Does it maybe have something to do with the increase in Clients?
Neil-B
Posts: 1996
Joined: Sun Mar 22, 2020 5:52 pm
Hardware configuration: 1: 2x Xeon E5-2697v3@2.60GHz, 512GB DDR4 LRDIMM, SSD Raid, Win10 Ent 20H2, Quadro K420 1GB, FAH 7.6.21
2: Xeon E3-1505Mv5@2.80GHz, 32GB DDR4, NVME, Win10 Pro 20H2, Quadro M1000M 2GB, FAH 7.6.21 (actually have two of these)
3: i7-960@3.20GHz, 12GB DDR3, SSD, Win10 Pro 20H2, GTX 750Ti 2GB, GTX 1080Ti 11GB, FAH 7.6.21
Location: UK

Re: My account seems to not be working

Post by Neil-B »

You may well not have the same problem - yours may be just delayed stats (see any of the general discussions on this in the forums) ... can you post a log from your machine please ... instructions on how to do this are in the new donors forum ... them someone will be able to clarify ... and well to Folding :)
2x Xeon E5-2697v3, 512GB DDR4 LRDIMM, SSD Raid, W10-Ent, Quadro K420
Xeon E3-1505Mv5, 32GB DDR4, NVME, W10-Pro, Quadro M1000M
i7-960, 12GB DDR3, SSD, W10-Pro, GTX1080Ti
i9-10850K, 64GB DDR4, NVME, W11-Pro, RTX3070

(Green/Bold = Active)
ProHolmes
Posts: 1
Joined: Mon Mar 30, 2020 7:37 am

Re: My account seems to not be working

Post by ProHolmes »

I seem to have the same issue.
My client keeps folding, but page where my stats should be says "not found"
Here's the log:

Code: Select all

https://drive.google.com/open?id=1JSK27vWgPyMmdnwOXylNhVTQy0VaBNtM
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