New install, client stuck on Updating

If you're new to FAH and need help getting started or you have very basic questions, start here.

Moderators: Site Moderators, FAHC Science Team

Post Reply
jzadra
Posts: 11
Joined: Tue Mar 24, 2020 3:20 pm

New install, client stuck on Updating

Post by jzadra »

I just installed on a macbook and the client is stuck showing "Updating". I've read the suggestions of deleting the config file and also trying to restart, however the help documentation is abysmal. Where is the config file stored on Mac OS? How do I restart on Mac OS? (Or is there another solution?)
Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: New install, client stuck on Updating

Post by Joe_H »

The config file named config.xml is located in /Library/Application Support/FAHClient/.

Easiest way to restart is by rebooting your Mac.

To do so without rebooting you will need to use the Terminal app and enter the following commands at the prompt to first stop and then start the FAHClient process:

sudo launchctl unload -w /Library/LaunchDaemons/edu.stanford.folding.fahclient.plist

sudo launchctl load -w /Library/LaunchDaemons/edu.stanford.folding.fahclient.plist

You will be prompted for an admin account password to authorize this.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
jzadra
Posts: 11
Joined: Tue Mar 24, 2020 3:20 pm

Re: New install, client stuck on Updating

Post by jzadra »

Thanks for the reply. /Library/LaunchDaemons/edu.stanford.folding.fahclient.plist does not exist on my system.
linlu
Posts: 2
Joined: Thu Mar 26, 2020 9:08 pm

Re: New install, client stuck on Updating

Post by linlu »

Filename is: org.foldingathome.fahclient.plist

Corrected commands are:

Code: Select all

sudo launchctl unload -w /Library/LaunchDaemons/org.foldingathome.fahclient.plist

sudo launchctl load -w /Library/LaunchDaemons/org.foldingathome.fahclient.plist
However, it didn't seem to work. Still stuck at updating.
Thank you, :D - linlu
Image <- maybe one day this will show up.
Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: New install, client stuck on Updating

Post by Joe_H »

It may depend on when the client was installed, when I did the download was from a server at Stanford. So I guess part of the .plist name is based on the download site.

Did you remove the config.xml file before restarting? If you did and that was not enough, I can provide full uninstall and reinstall directions.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
linlu
Posts: 2
Joined: Thu Mar 26, 2020 9:08 pm

Re: New install, client stuck on Updating

Post by linlu »

I rebooted but did not delete the config.xml file. It is now working. Yay! Thank you @Joe_H :D
Thank you, :D - linlu
Image <- maybe one day this will show up.
Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: New install, client stuck on Updating

Post by Joe_H »

Good to hear :e)
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
Post Reply