Problem returning WU's

Juggy · Post by **Juggy** » Fri Mar 20, 2020 12:10 pm

I have 2 WU's in my queue that were completed a number of days ago that are not uploading

Project 11758, 155.247.164.213/4

Assignment dates were the 16th and 19th of March

Does anyone have any ideas why? I have completed and returned units since

12:19:49:WU00:FS00:Sending unit results: id:00 state:SEND error:NO_ERROR project:11758 run:0 clone:2193 gen:0 core:0x22 unit:0x000000019bf7a4d55e6d77159d24113e
12:19:49:WU00:FS00:Uploading 55.24MiB to 155.247.164.213
12:19:49:WU00:FS00:Connecting to 155.247.164.213:8080
12:19:50:WU03:FS00:Sending unit results: id:03 state:SEND error:NO_ERROR project:11758 run:0 clone:2927 gen:0 core:0x22 unit:0x000000039bf7a4d55e6d771797dfb3bc
12:19:50:WU03:FS00:Uploading 55.24MiB to 155.247.164.213
12:19:50:WU03:FS00:Connecting to 155.247.164.213:8080
12:19:51:WARNING:WU03:FS00:Exception: Failed to send results to work server: Transfer failed
12:19:51:WU03:FS00:Trying to send results to collection server
12:19:51:WARNING:WU00:FS00:Exception: Failed to send results to work server: Transfer failed
12:19:51:WU03:FS00:Uploading 55.24MiB to 155.247.164.214
12:19:51:WU00:FS00:Trying to send results to collection server
12:19:51:WU03:FS00:Connecting to 155.247.164.214:8080
12:19:51:WU00:FS00:Uploading 55.24MiB to 155.247.164.214
12:19:51:WU00:FS00:Connecting to 155.247.164.214:8080
12:19:52:ERROR:WU03:FS00:Exception: Transfer failed
12:19:52:ERROR:WU00:FS00:Exception: Transfer failed

Post by **Joe_H** » Fri Mar 20, 2020 4:34 pm

This is a known issue with this project and a few others on these servers. They are looking into the problem and hope to get it fixed.

Post by **bruce** » Fri Mar 20, 2020 4:45 pm

It's a symptom of the server being over-committed trying to service all the folks who want to help.

On behalf of FAH, I apologize for your grief.

zeroday · Post by **zeroday** » Fri Mar 20, 2020 4:59 pm

Hello all,
I'am not quite sure is it problem or not but my Collection server point to 0.0.0.0
What to expect? (still have a couple of hours before the WU will be sent back)
Thank you in advance!

Juggy · Post by **Juggy** » Fri Mar 20, 2020 5:08 pm

bruce wrote:It's a symptom of the server being over-committed trying to service all the folks who want to help.

On behalf of FAH, I apologize for your grief.

Thank you and I understand. I am more concerned about my computations getting back to the project than points or anything like that.

Juggy · Post by **Juggy** » Fri Mar 20, 2020 5:11 pm

Joe_H wrote:This is a known issue with this project and a few others on these servers. They are looking into the problem and hope to get it fixed.

Gotcha and thanks for the response.

Post by **Joe_H** » Fri Mar 20, 2020 5:39 pm

@zeroday, Not all projects have a Collection Server defined. So that can be a normal display, 0.0.0.0 just means none iwas set up for this project. The client always attempts to return WU's to the Work Server first, and only tries the CS second. It will retry the WS and CS if available until the WU is uploaded. So at most you will just see retries to the WS.

zeroday · Post by **zeroday** » Fri Mar 20, 2020 5:49 pm

Joe_H wrote:@zeroday, Not all projects have a Collection Server defined. So that can be a normal display, 0.0.0.0 just means none iwas set up for this project. The client always attempts to return WU's to the Work Server first, and only tries the CS second. It will retry the WS and CS if available until the WU is uploaded. So at most you will just see retries to the WS.

Thank you for the quick response!
Best regards!

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