WU Stuck Uploading

[hazard209]

I have been folding for a few days now on two different computers. I have an issue where a WU is at 100% but is stuck uploading.

Things I have tried:
1. Restarted the folding client.
2. Restarted the computer.
3. Disabled all antivirus and restarted the client.
4. Reinstalled the application over top of the existing installation.

Here is the log:

11:13:44:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:11758 run:0 clone:788 gen:0 core:0x22 unit:0x000000019bf7a4d55e6d77104a77dc97
11:13:44:WU00:FS01:Uploading 55.24MiB to 155.247.164.213
11:13:44:WU00:FS01:Connecting to 155.247.164.213:8080
11:13:45:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
11:13:45:WU00:FS01:Trying to send results to collection server
11:13:45:WU00:FS01:Uploading 55.24MiB to 155.247.164.214
11:13:45:WU00:FS01:Connecting to 155.247.164.214:8080
11:13:47:ERROR:WU00:FS01:Exception: Transfer failed
11:13:47:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:11758 run:0 clone:788 gen:0 core:0x22 unit:0x000000019bf7a4d55e6d77104a77dc97
11:13:47:WU00:FS01:Uploading 55.24MiB to 155.247.164.213
11:13:47:WU00:FS01:Connecting to 155.247.164.213:8080
11:13:47:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
11:13:47:WU00:FS01:Trying to send results to collection server
11:13:47:WU00:FS01:Uploading 55.24MiB to 155.247.164.214
11:13:47:WU00:FS01:Connecting to 155.247.164.214:8080
11:13:49:ERROR:WU00:FS01:Exception: Transfer failed
11:13:55:Started thread 10 on PID 4088
11:14:47:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:11758 run:0 clone:788 gen:0 core:0x22 unit:0x000000019bf7a4d55e6d77104a77dc97
11:14:47:WU00:FS01:Uploading 55.24MiB to 155.247.164.213
11:14:47:WU00:FS01:Connecting to 155.247.164.213:8080
11:14:47:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
11:14:47:WU00:FS01:Trying to send results to collection server
11:14:47:WU00:FS01:Uploading 55.24MiB to 155.247.164.214
11:14:47:WU00:FS01:Connecting to 155.247.164.214:8080
11:14:48:ERROR:WU00:FS01:Exception: Transfer failed

I would rather not lose the WU but if it's not possible to get it uploaded then I'll uninstall/reinstall the application so that it can be reworked by someone else.

EDIT: Just a note that this has been stuck for over 24 hours.

[davidcoton]

This does appear to be a server overload issue. There has been a very sharp (and welcome!) increase in F@H activity, and the team are working to put more servers and work online. The system is fairly good at retrying until transfers succeed, though in the present circumstances some failures are possible.

There is nothing that can be done to transfer uploads to a different server, you should see in the logs that most projects will try two different addresses for uploads in any case.

[hazard209]

Thanks for response! I just wanted to ensure that this wasn't an issue on my end. I'll let it sit for now and wait for it to upload. Let me know if there's any way to assist with supporting your infrastructure!

[alxbelu]

No, this specific one is actually likely not a server overload issue, there are many cases of WU 11758 and servers 213/214 reported failing upload here: viewtopic.php?f=18&t=32492&start=15