Hi,
I recently joined FAH to fight against COVID-19. I requested a passkey with my main email. Once I did that, it gave me an error that my email was already used in the past 4 hours, which isn't true. So I tried my second email address. After a few hours, I got the mail and registered my 'account'. But ever since every few hours I'm still getting emails with new passkeys in it on both email addresses. And since it's a noreply, I can't unsubscribe.
Should I just ignore the emails or should I do something else? Please let me know!
Thanks from the Netherlands!
Passkey emails keep sending
Moderators: Site Moderators, FAHC Science Team
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davidcoton
- Posts: 1094
- Joined: Wed Nov 05, 2008 3:19 pm
- Location: Cambridge, UK
Re: Passkey emails keep sending
The passkey system (and other parts of F@H) are overloaded with the enormous response to several social media references. The team are working on adding additional resources, there seems to be an issue somewhere, the admins are aware and are working on it. Please be patient.