Passkey E-mails Won't Stop

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Dexro
Posts: 2
Joined: Mon Mar 16, 2020 2:00 pm

Passkey E-mails Won't Stop

Post by Dexro »

I signed up this weekend, and requested a passkey. I've been getting repeated copies of the passkey e-mail every several hours since then. Is there a way to request the system stop sending me passkey e-mails? Thanks!
DVerhaaff
Posts: 1
Joined: Mon Mar 16, 2020 2:32 pm

Re: Passkey E-mails Won't Stop

Post by DVerhaaff »

I have the same problem.
Yesterday I got four.
This morning I got another.
mario_gimeno
Posts: 1
Joined: Mon Mar 16, 2020 6:23 pm

Re: Passkey E-mails Won't Stop

Post by mario_gimeno »

Same for me, I received 8 emails with my passkey on the last 3 days. I guess there are some issues with the servers caused by the massive amount of petitions they are receiving.

Thanks!
madstorm

Re: Passkey E-mails Won't Stop

Post by madstorm »

Maybe this it is like that because you've resend so many passkey requests?
TheBigCapKidd
Posts: 1
Joined: Mon Mar 16, 2020 8:13 pm

Re: Passkey E-mails Won't Stop

Post by TheBigCapKidd »

I have the exact opposite problem. I have applied for a passkey but have yet to receive the email. I have checked my spam/junk folders as well.
madstorm

Re: Passkey E-mails Won't Stop

Post by madstorm »

This seems to be known problem (many topics about it) and what I understand we can only be patient ...
bruce
Posts: 20824
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: Passkey E-mails Won't Stop

Post by bruce »

Most "lost" emails are on heavily populated domains like google or yahoo or ...

Their anti-spam rules have determined that FAH must be a spammer because we sent out thousands(?) of emails in one or two days. The emails may have been blocked ... or simply dropped by your email server. FAH staff have filed complaints with those big email domain owners, but that's not always convincing (and they have their rules).

Just too many new members all trying to get a passkey the same few days ... and you have been "protected" from getting those emails by your email service.

Remember the points just establish a leader-board ranking and lets you boast. The scientific results associated with the virus don't change. Nobody really NEEDS a passkey to help combat the Virus
bruce
Posts: 20824
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: Passkey E-mails Won't Stop

Post by bruce »

Have the repeated emails stopped?
KjartanD
Posts: 9
Joined: Sun Mar 15, 2020 9:02 pm

Re: Passkey E-mails Won't Stop

Post by KjartanD »

bruce wrote:Have the repeated emails stopped?
Looks like it, haven't got one in 12hours, before that I got 21 e-mail in 36hours :)
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