stats not updating

Moderators: Site Moderators, FAHC Science Team

EOC_Jason
Posts: 10
Joined: Wed Feb 10, 2010 3:15 pm
Location: USA
Contact:

Re: stats not updating

Post by EOC_Jason »

Yep, I noticed that too... I'm guessing the guys are doing some DB work... If it's still not updating by morning I'll shoot them an email to see if I can get an ETA....
der_eismann
Posts: 2
Joined: Tue Mar 03, 2020 4:00 pm

Statistics show Bad gateway

Post by der_eismann »

Hey everyone,
after reading the call for help regarding corona I joined the project, but it seems that not every part of the web presence is as fresh as the blog. The donor and team statistics are all showing a bad gateway.

This also breaks the web interface, as the following links are returning bad gateways as well:
https://apps.foldingathome.org/project- ... sion=7.5.1
https://apps.foldingathome.org/stats.py ... 3251805880

Will this be fixed anytime soon?
Joe_H
Site Admin
Posts: 7927
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: Statistics show Bad gateway

Post by Joe_H »

Welcome to the folding support forum.

I have second hand information that some work was going to be done on the stats database, but do not have exact times this was to occur. If this does not clear up later, please post details. You might also need to clear browser cache.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
der_eismann
Posts: 2
Joined: Tue Mar 03, 2020 4:00 pm

Re: Statistics show Bad gateway

Post by der_eismann »

Thanks for the welcome!

What kind of details do you need? You can execute

Code: Select all

curl 'https://stats.foldingathome.org/api/donors'
, it always returns a 502.
tulanebarandgrill
Posts: 36
Joined: Thu Nov 16, 2017 2:57 pm

Re: Statistics show Bad gateway

Post by tulanebarandgrill »

It's definitely not his browser cache. I see this issue from multiple clients in geographically diverse locations.

The error is either "bad gateway" or "gateway timeout" every time accessing stats.foldingathome.org.

PT
- TulaneBaG
snapshot
Posts: 132
Joined: Thu Apr 09, 2009 7:25 pm
Location: Wiltshire, UK

Re: stats not updating

Post by snapshot »

Yup, still giving 'Bad Gateway'.
jstressman
Posts: 2
Joined: Mon Feb 10, 2020 3:10 am

Re: stats not updating

Post by jstressman »

Nothing dynamic is working on the stats website outside of the static portions of the pages. "Bad Gateway" errors everywhere.

The /api/donors page, for example, gives

> 502 Bad Gateway
> nginx/1.14.2
drougnor
Posts: 147
Joined: Tue Dec 29, 2009 2:21 am

Re: stats not updating

Post by drougnor »

Usually, when something like this happens, it's the flat files that get hit, but this time, it's ONLY the Teams flat file that is suffering. The User's flat file is updating normally, but the Teams file hasn't been properly updated since the 3am update on Feb 3rd.
hamba
Posts: 7
Joined: Wed Mar 04, 2020 2:49 pm

Re: stats not updating

Post by hamba »

Still bad gateway for me too , started folding because of the coronavirus initiative.

I suppose the WU's still get submitted as they are different servers ? Just the database is not working to collect all points together and show in a list?
Joe_H
Site Admin
Posts: 7927
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: stats not updating

Post by Joe_H »

The problems are with the server that acts as a frontend for the database. So WU's are still being entered into the database, just some of the reports that get pulled from the database are not working at this time.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
hamba
Posts: 7
Joined: Wed Mar 04, 2020 2:49 pm

Re: stats not updating

Post by hamba »

Joe_H wrote:The problems are with the server that acts as a frontend for the database. So WU's are still being entered into the database, just some of the reports that get pulled from the database are not working at this time.
Ah good, thought so , seeing all the different servers for collection and work.

So I can leave it running without worrying too much.
bruce
Posts: 20824
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: stats not updating

Post by bruce »

hamba wrote:So I can leave it running without worrying too much.
Yes. It will catch up in time and there's nothing you can do anyway to either help or hurt that situation.
jstressman
Posts: 2
Joined: Mon Feb 10, 2020 3:10 am

Re: stats not updating

Post by jstressman »

Seems to be working again. :)
MacGyver
Posts: 24
Joined: Sat Jan 04, 2020 10:50 am

Re: stats not updating

Post by MacGyver »

Joe_H wrote:The problems are with the server that acts as a frontend for the database. So WU's are still being entered into the database, just some of the reports that get pulled from the database are not working at this time.
I noticed a problem under viewtopic.php?f=61&t=32283. Is there any chance the performance report is also compiled from the affected parts of that server? :|
Ken_g6
Posts: 17
Joined: Sat Dec 26, 2009 9:23 pm

Re: stats not updating

Post by Ken_g6 »

502 Bad Gateway is back. :(
Post Reply