Which GPU?

[foldy]

You can also configure the Windows tray to always show icons. That may be an advantage as the folding icon would show a red X when folding not working currently.

[Miller855]

I tried to switch to gpu but it said not found now local is updating Inactive the wu is dona and i cant restart folding at home.
i tried to download and run the new 7.5.1 version but nothing will work

[SteveWillis]

gpu not found usually means you don't have the GPUs.txt file or it's not up to date and you have a gpu too new to be in your version. to get that, in advanced control go into configure/expert and add gpu = true or change from false to true then reboot. updating inactive for a long time means the folding client didn't start. When I get that I delete config.xml and then reinstall the folding client then re-add the folding slots. I can't be more help as my experience is all on Linux.

[Miller855]

HERE WE GO AGAIN !!!!!!

I tried to run GPU folding using the advice above, I clicked on the Gpu button and hit save it said not found.
now the local is updating. the wu is over and I am INACTIVE. I cannot fold I even tried downloading version 7.5.1 but nothing works.

I made a post like this maybe an hour ago, but the view your posts link wont take me to it to see if I got a reply.

HELP I Cannot fold

[Miller855]

when I click configure it goes to Local updating inactive all I can click is save or cancel

[bruce]

gpu not found usually means you don't have the GPUs.txt file or it's not up to date and you have a gpu too new to be in your version. to get that, in advanced control go into configure/expert and add gpu = true or change from false to true then reboot. updating inactive for a long time means the folding client didn't start. When I get that I delete config.xml and then reinstall the folding client then re-add the folding slots. I can't be more help as my experience is all on Linux.

The only thing you left out is missing drivers.

He should got nvidia.com or amd.com and install the latest drivers, then reboot. After that, he may or may not need to do the things you mentioned.

@ Miller855. If you post the first few pages of the log (see below) we can give more specific information by knowing what's in your system but that's not necessary if you've already fixed i.

[Miller855]

there is NO LOG, adv control is blank
I will post a screen capture after I get home. thanks in advance for your help and patience

[JimboPalmer]

Without a log, we have to ask a ton of questions you won't want to answer:
Which Operating System are you running? Which Version?
What CPU do you have?
What GPU do you have?
How recent are the drivers from the vendor?
Have you reinstalled the F@H program as yourself, taking all the defaults?
etc.

[Miller855]

screen capture on a Mac is Command Shift 4, left click, press and hold, outline item, and release...............no clue what it is on windows..

an Intel i5 6400 2.70 Ghz 8 Gig ram windows 10 home, burnt out the 975GTX card here in march 2018
i deleted F@h 7.4.4 and installed 7.5.1

[Miller855]

i took photos on my phone of the adv control panel to post here but i see no way to do that.

so here is a recreation of the cryptic message that pops up when i log into adv control

there is a red circle with a white horizontal dash in it and the following words


On client "local" localhost
Option 'gpu-index' has no default and is
not set.
iter should be a GtkTreelter

then an ok box to click

[Miller855]

the top of the adv control says Client : local updating inactive

updating is highlighted in yellow the log and system info buttons are grayed out and non functional

[bruce]

No, we don't support posting pictures here -- though you can use a cloud service and give us a link.

Please read the information in my signature block above -- and post the text of the log depending on which OS you're running.

[Miller855]

The Log and System Info Buttons are Grayed Out and Non Functional

[bruce]

The Log and System Info Buttons are Grayed Out and Non Functional

That either means that FAHClient is not running or it was installed in an acceptable location on disk.

1) Follow the instructions here: How to provide enough info to get helpful support., finding the log in your file manager. Note the data-time of the file and post applicable segments here. Near the top, note what CWD says. In the next several lines, what is said about devices? What error messages do you see?
2) Check that FAHClient is running.
3) Reinstall FAHClient while logged on as the person who is going to run it, in the default location. Reboot and repeat steps 1 and/or 2 if necessary..

Report what you found after each of those staps.

[rwh202]

Logs should still be being updated and accessible on your filesyste and might reveal something.

Default path should be something like C:\Users\<YourAccountName>\AppData\Roaming\FAHClient\log.txt

What your describing sounds like what happens when your config.xml references a GPU which the client subsequently can't find. You can try deleting this file, reinstalling, or if your brave, edit it and remove the offending slot entry.