Errors downloading a New Member Certificates

[bcavnaugh]

I am getting the below error on any Member when I try to download a New Certificate from http://folding.stanford.edu/ - http://folding.stanford.edu/stats/donors

http://folding.stanford.edu/stats/api/a ... /973003287
error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.bcavnaugh.970000000.jpg'"

http://folding.stanford.edu/stats/api/a ... /600708893
error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.Scarlet-Tech.600000000.jpg'"

Older Certificates seem to still work or one that was downloaded weeks ago.
Thanks for any Help you can provide.

[snapshot]

I get the following error when trying to download a certificate:

error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.hurwitt.90000000.jpg'"

I see the problem was reported here a couple of weeks ago but there were no replies to that post. Please can we do better here?

[bcavnaugh]

Still Not Working!

[wuffy68]

likewise ... probably have to wait until after the maintenance period

[TDPanda1*COStaf]

Hello Everyone,
We are working on the Member Certificate issues. Will get back to you on an update. Thanks for your help in alerting us.
Sincerely,
FAH team.

[bcavnaugh]

Any updates to this Issue?
Thanks

[bruce]

The problem was noted by PG and somebody was assigned to work on it.

I've found similar errors when using the new serverstat page.

[bcavnaugh]

I have found a workaround.

[davidcoton]

I have found a workaround.

Would you care to enlighten us?
It's even possible it may help those trying to fix the issue (by working out the server-side differences between default and workaround).

[snapshot]

Well, that's me almost done. I'll reach 100 million points later today and I'll be shutting down if I can't download that certificate. Please wake me up if the problem is ever fixed.

[bruce]

I talked to the guy who was assigned the task of fixing this. He hasn't forgotten.

[bcavnaugh]

Looks like they fixed it http://folding.stanford.edu/stats/api/a ... 1000609970

[bcavnaugh]

I have found a workaround.

Would you care to enlighten us?
It's even possible it may help those trying to fix the issue (by working out the server-side differences between default and workaround).

I was waiting for them to Fix the New Website.
I found a place to get your Certificates From the Client Tool.
http://fah-web2.stanford.edu/cgi-bin/ma ... num=111065
Scroll down to Team members and click you user name or (Score to create yours).