Getting UNKNOWN ENUM

caintry_boy · Post by **caintry_boy** » Fri May 20, 2016 2:24 pm

I seem to be getting this all of a sudden over the last 3 days...

*********************** Log Started 2016-05-20T14:03:22Z ***********************
14:03:22:************************* Folding@home Client *************************
14:03:22:      Website: http://folding.stanford.edu/
14:03:22:    Copyright: (c) 2009-2014 Stanford University
14:03:22:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
14:03:22:         Args: --open-web-control
14:03:22:       Config: D:/FAH/config.xml
14:03:22:******************************** Build ********************************
14:03:22:      Version: 7.4.4
14:03:22:         Date: Mar 4 2014
14:03:22:         Time: 20:26:54
14:03:22:      SVN Rev: 4130
14:03:22:       Branch: fah/trunk/client
14:03:22:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
14:03:22:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
14:03:22:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT /Qmkl
14:03:22:     Platform: win32 XP
14:03:22:         Bits: 32
14:03:22:         Mode: Release
14:03:22:******************************* System ********************************
14:03:22:          CPU: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
14:03:22:       CPU ID: GenuineIntel Family 6 Model 42 Stepping 7
14:03:22:         CPUs: 8
14:03:22:       Memory: 15.91GiB
14:03:22:  Free Memory: 14.00GiB
14:03:22:      Threads: WINDOWS_THREADS
14:03:22:   OS Version: 6.1
14:03:22:  Has Battery: false
14:03:22:   On Battery: false
14:03:22:   UTC Offset: -5
14:03:22:          PID: 2012
14:03:22:          CWD: D:/FAH
14:03:22:           OS: Windows 7 Ultimate
14:03:22:      OS Arch: AMD64
14:03:22:         GPUs: 1
14:03:22:        GPU 0: NVIDIA:3 GK110 [GeForce GTX Titan]
14:03:22:         CUDA: 3.5
14:03:22:  CUDA Driver: 8000
14:03:22:Win32 Service: false
14:03:22:***********************************************************************
14:03:22:<config>
14:03:22:  <!-- Folding Core -->
14:03:22:  <checkpoint v='30'/>
14:03:22:  <core-priority v='low'/>
14:03:22:
14:03:22:  <!-- Folding Slot Configuration -->
14:03:22:  <cause v='ALZHEIMERS'/>
14:03:22:
14:03:22:  <!-- Network -->
14:03:22:  <proxy v=':8080'/>
14:03:22:
14:03:22:  <!-- Slot Control -->
14:03:22:  <pause-on-battery v='false'/>
14:03:22:  <power v='full'/>
14:03:22:
14:03:22:  <!-- User Information -->
14:03:22:  <passkey v='********************************'/>
14:03:22:  <team v='32035'/>
14:03:22:  <user v='caintry_boy'/>
14:03:22:
14:03:22:  <!-- Folding Slots -->
14:03:22:  <slot id='1' type='GPU'>
14:03:22:    <client-type v='beta'/>
14:03:22:    <next-unit-percentage v='100'/>
14:03:22:  </slot>
14:03:22:</config>
14:03:22:Trying to access database...
14:03:22:Successfully acquired database lock
14:03:22:FS01:Set client configured
14:03:22:Enabled folding slot 01: READY gpu:0:GK110 [GeForce GTX Titan]
14:03:23:WU00:FS01:Connecting to 171.67.108.45:80
14:03:24:WU00:FS01:Connecting to 171.67.108.45:80
14:03:25:WU00:FS01:Assigned to work server 140.163.4.243
14:03:25:WU00:FS01:Requesting new work unit for slot 01: READY gpu:0:GK110 [GeForce GTX Titan] from 140.163.4.243
14:03:25:WU00:FS01:Connecting to 140.163.4.243:8080
14:03:26:WU00:FS01:Downloading 5.11MiB
14:03:32:WU00:FS01:Download 45.21%
14:03:32:22:127.0.0.1:New Web connection
14:03:38:WU00:FS01:Download 95.31%
14:03:38:WU00:FS01:Download complete
14:03:38:WU00:FS01:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:11703 run:0 clone:147 gen:80 core:0x21 unit:0x0000005d8ca304f3568961d375a23095
14:03:38:WU00:FS01:Downloading core from http://web.stanford.edu/~pande/Win32/AMD64/NVIDIA/Fermi/beta/Core_21.fah
14:03:38:WU00:FS01:Connecting to web.stanford.edu:80
14:03:39:WU00:FS01:FahCore 21: Downloading 3.47MiB
14:03:45:WU00:FS01:FahCore 21: 30.60%
14:03:51:WU00:FS01:FahCore 21: 77.39%
14:03:55:WU00:FS01:FahCore 21: Download complete
14:03:56:WU00:FS01:Valid core signature
14:03:56:WU00:FS01:Unpacked 11.81MiB to cores/web.stanford.edu/~pande/Win32/AMD64/NVIDIA/Fermi/beta/Core_21.fah/FahCore_21.exe
14:03:56:WU00:FS01:Starting
14:03:56:WU00:FS01:Running FahCore: D:\FAH/FAHCoreWrapper.exe D:/FAH/cores/web.stanford.edu/~pande/Win32/AMD64/NVIDIA/Fermi/beta/Core_21.fah/FahCore_21.exe -dir 00 -suffix 01 -version 704 -lifeline 2012 -checkpoint 30 -gpu 0 -gpu-vendor nvidia
14:03:56:WU00:FS01:Started FahCore on PID 684
14:03:56:WU00:FS01:Core PID:2896
14:03:56:WU00:FS01:FahCore 0x21 started
14:03:56:WU00:FS01:0x21:*********************** Log Started 2016-05-20T14:03:56Z ***********************
14:03:56:WU00:FS01:0x21:Project: 11703 (Run 0, Clone 147, Gen 80)
14:03:56:WU00:FS01:0x21:Unit: 0x0000005d8ca304f3568961d375a23095
14:03:56:WU00:FS01:0x21:CPU: 0x00000000000000000000000000000000
14:03:56:WU00:FS01:0x21:Machine: 1
14:03:56:WU00:FS01:0x21:Reading tar file core.xml
14:03:56:WU00:FS01:0x21:Reading tar file system.xml
14:03:56:WU00:FS01:0x21:Reading tar file integrator.xml
14:03:56:WU00:FS01:0x21:Reading tar file state.xml
14:03:57:WU00:FS01:0x21:Digital signatures verified
14:03:57:WU00:FS01:0x21:Folding@home GPU Core21 Folding@home Core
14:03:57:WU00:FS01:0x21:Version 0.0.17
14:04:02:WU00:FS01:0x21:Completed 0 out of 5000000 steps (0%)
14:04:02:WU00:FS01:0x21:Temperature control disabled. Requirements: single Nvidia GPU, tmax must be < 110 and twait >= 900
14:09:44:WU00:FS01:0x21:Completed 50000 out of 5000000 steps (1%)
14:10:04:WARNING:WU00:FS01:FahCore returned an unknown error code which probably indicates that it crashed
14:10:04:WARNING:WU00:FS01:FahCore returned: UNKNOWN_ENUM (-1073741819 = 0xc0000005)
14:10:04:WU00:FS01:Starting
14:10:04:WU00:FS01:Running FahCore: D:\FAH/FAHCoreWrapper.exe D:/FAH/cores/web.stanford.edu/~pande/Win32/AMD64/NVIDIA/Fermi/beta/Core_21.fah/FahCore_21.exe -dir 00 -suffix 01 -version 704 -lifeline 2012 -checkpoint 30 -gpu 0 -gpu-vendor nvidia
14:10:04:WU00:FS01:Started FahCore on PID 3428
14:10:04:WU00:FS01:Core PID:1480
14:10:04:WU00:FS01:FahCore 0x21 started
14:10:05:WU00:FS01:0x21:*********************** Log Started 2016-05-20T14:10:04Z ***********************
14:10:05:WU00:FS01:0x21:Project: 11703 (Run 0, Clone 147, Gen 80)
14:10:05:WU00:FS01:0x21:Unit: 0x0000005d8ca304f3568961d375a23095
14:10:05:WU00:FS01:0x21:CPU: 0x00000000000000000000000000000000
14:10:05:WU00:FS01:0x21:Machine: 1
14:10:05:WU00:FS01:0x21:Digital signatures verified
14:10:05:WU00:FS01:0x21:Folding@home GPU Core21 Folding@home Core
14:10:05:WU00:FS01:0x21:Version 0.0.17
14:10:09:WU00:FS01:0x21:Completed 0 out of 5000000 steps (0%)
14:10:09:WU00:FS01:0x21:Temperature control disabled. Requirements: single Nvidia GPU, tmax must be < 110 and twait >= 900

Production is down from an average 5-7 WU's/day to 2 WU's.

System is
Asus Maximus IV Extreme
i7-2700k cpu
16Gb RAM
GTX Titan watercooled @ stock clocks
1200W psu

I went into Configure last evening and changed the flag on the gpu from "client-type advanced" to "client-type beta" but the problem is still occurring...
Any insight to this problem is appreciated...

davidcoton · Post by **davidcoton** » Fri May 20, 2016 4:48 pm

No support here for using the beta flag. If you are a member of the beta team, ask in the beta forum. If not, don't use it.

Is the error report the same in Advanced? Is you GPU overclocked? Is it overheating?

caintry_boy · Post by **caintry_boy** » Fri May 20, 2016 5:37 pm

davidcoton wrote:No support here for using the beta flag. If you are a member of the beta team, ask in the beta forum. If not, don't use it.

Is the error report the same in Advanced? Is you GPU overclocked? Is it overheating?

Not a member of the beta team, but pulling out what little hair I had left I was ready to try anything...so I went to the "beta" flag. Yes, I'm getting the same error with the "advanced" flag. GPU is not overclocked and not overheating. Clocks are at 1097/3005 and temps are at 27-30C...

Post by **bruce** » Fri May 20, 2016 6:23 pm

Error 0xc0000005 is a Windows error, so the Windows event Viewer will have an entry at that time. Please post that information.

Development may need that core-dump, too so save it somewhere.

davidcoton · Post by **davidcoton** » Fri May 20, 2016 7:03 pm

caintry_boy wrote: Not a member of the beta team, but pulling out what little hair I had left I was ready to try anything...so I went to the "beta" flag.

I understand! But actually it won't help. Beta will assign higher risk WUs, when what you want is to remove potential problems. The way to go (in general, though it may not help here) is to remove the Advanced flag, and just get the safest WUs until the problem is solved. Then, if running a higher risk and looking for problems is your thing, think about joining the beta team.

Post by **bruce** » Fri May 20, 2016 7:10 pm

Identifying problems in WUs whether they're assigned during "Advanced" or any other setting is still an important process, though, so I'd really like to gather the information about this failure.

Post by **toTOW** » Sat May 21, 2016 4:32 pm

Where did you get your drivers from ? Did you try installing newer version or reinstalling them (always get drivers from NV website) ?

caintry_boy · Post by **caintry_boy** » Sat May 21, 2016 5:01 pm

bruce wrote:Error 0xc0000005 is a Windows error, so the Windows event Viewer will have an entry at that time. Please post that information.

Development may need that core-dump, too so save it somewhere.

bruce, this is all I see for yesterday 5/20/2016

Followed closely by these Application Errors

Code: Select all

Log Name:      Application
Source:        Application Error
Date:          5/20/2016 12:49:36 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Hootenanny
Description:
Faulting application name: FahCore_21.exe, version: 0.0.0.0, time stamp: 0x56750389
Faulting module name: SuperShieldHookCpy64.dll_unloaded, version: 0.0.0.0, time stamp: 0x571e3bf3
Exception code: 0xc0000005
Fault offset: 0x000007fef40fc44c
Faulting process id: 0xdcc
Faulting application start time: 0x01d1b2be669c0a4b
Faulting application path: D:\FAH\cores\web.stanford.edu\~pande\Win32\AMD64\NVIDIA\Fermi\beta\Core_21.fah\FahCore_21.exe
Faulting module path: SuperShieldHookCpy64.dll
Report Id: 37084f19-1eb3-11e6-939e-c8600009346f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-20T17:49:36.000000000Z" />
    <EventRecordID>8349</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Hootenanny</Computer>
    <Security />
  </System>
  <EventData>
    <Data>FahCore_21.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>56750389</Data>
    <Data>SuperShieldHookCpy64.dll_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>571e3bf3</Data>
    <Data>c0000005</Data>
    <Data>000007fef40fc44c</Data>
    <Data>dcc</Data>
    <Data>01d1b2be669c0a4b</Data>
    <Data>D:\FAH\cores\web.stanford.edu\~pande\Win32\AMD64\NVIDIA\Fermi\beta\Core_21.fah\FahCore_21.exe</Data>
    <Data>SuperShieldHookCpy64.dll</Data>
    <Data>37084f19-1eb3-11e6-939e-c8600009346f</Data>
  </EventData>
</Event>

Code: Select all

Log Name:      Application
Source:        Application Error
Date:          5/20/2016 9:50:53 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Hootenanny
Description:
Faulting application name: FahCore_21.exe, version: 0.0.0.0, time stamp: 0x56750389
Faulting module name: SuperShieldHookCpy64.dll_unloaded, version: 0.0.0.0, time stamp: 0x571e3bf3
Exception code: 0xc0000005
Fault offset: 0x000007fef40fc44c
Faulting process id: 0xd84
Faulting application start time: 0x01d1b2a6d1b591ec
Faulting application path: D:\FAH\cores\web.stanford.edu\~pande\Win32\AMD64\NVIDIA\Fermi\beta\Core_21.fah\FahCore_21.exe
Faulting module path: SuperShieldHookCpy64.dll
Report Id: 3ff06ea3-1e9a-11e6-939e-c8600009346f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-20T14:50:53.000000000Z" />
    <EventRecordID>8341</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Hootenanny</Computer>
    <Security />
  </System>
  <EventData>
    <Data>FahCore_21.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>56750389</Data>
    <Data>SuperShieldHookCpy64.dll_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>571e3bf3</Data>
    <Data>c0000005</Data>
    <Data>000007fef40fc44c</Data>
    <Data>d84</Data>
    <Data>01d1b2a6d1b591ec</Data>
    <Data>D:\FAH\cores\web.stanford.edu\~pande\Win32\AMD64\NVIDIA\Fermi\beta\Core_21.fah\FahCore_21.exe</Data>
    <Data>SuperShieldHookCpy64.dll</Data>
    <Data>3ff06ea3-1e9a-11e6-939e-c8600009346f</Data>
  </EventData>
</Event>

Sorry for the size on the one .jpg
Anyway is this the type of info you want?

Post by **bruce** » Sat May 21, 2016 5:24 pm

That error message does, in fact, indicate that the problem is being caused by something called SuperShield. Presumably that's some kind of security software that you're running which is blocking the FahCore from processing the WU that has been downloaded. You'll have to figure out how to allow FAH to bypass that security check.

Post by **toTOW** » Sat May 21, 2016 9:30 pm

What is this ? Anyway, it is not a FAH component ...

caintry_boy · Post by **caintry_boy** » Mon May 23, 2016 3:59 pm

toTow, it's a product developed by PCPitstop. @ bruce, that does appear to be the problem and we're working on a "fix".

Thanks all!

Post by **toTOW** » Mon May 23, 2016 9:08 pm

Definitely not the kind of software I would install on my machines

... sounds like the only thing they want is to take your money, causing more issues than what they're supposed to solve

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Getting UNKNOWN ENUM

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