Stats summary files
Moderators: Site Moderators, FAHC Science Team
Re: Stats summary files
Everyone's individual donor pages are still being updated if you want to keep track still. Team stats and the flat files are not working. EOC pulls these I believe so it sees no update/everyone with 0 points.
Re: Stats summary files
What I'm seeing:
1. the flat files for 3rd party stats have not changed since November 21 - Saturday 3 am PST
2. the individual and team points and # of WUs are updated in the Official stats system although some dates appear to be stuck as in 1. and other dates are current
3. when clicking on a team in the Official stats under Team Stats it doesn't show the usual list of team members
4. Client statistics blank
If anyone is seeing something different please post.
1. the flat files for 3rd party stats have not changed since November 21 - Saturday 3 am PST
2. the individual and team points and # of WUs are updated in the Official stats system although some dates appear to be stuck as in 1. and other dates are current
3. when clicking on a team in the Official stats under Team Stats it doesn't show the usual list of team members
4. Client statistics blank
If anyone is seeing something different please post.
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Re: Stats summary files
bollix47
Yes, the stat summary files R.I.P.
I realized PG is not going to fix it
Yes, the stat summary files R.I.P.
I realized PG is not going to fix it
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Re: Stats summary files
Dr. Pande has already written that they are looking into the problem. However there are limited resources over a weekend to do so. Already I have seen some services return that were down over the weekend, the summary files should also return in the near future.
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Re: Stats summary files
At the end of the day, regardless of how important the statistics are to us on our end of things, it's not high on the importance scale as compared to the results. I'm glad to hear the issue is being worked on, but by no means do I want the science to suffer so I can gloat over my score.
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Re: Stats summary files
Agreed, the science matters more than the stats system!drougnor wrote:At the end of the day, regardless of how important the statistics are to us on our end of things, it's not high on the importance scale as compared to the results. I'm glad to hear the issue is being worked on, but by no means do I want the science to suffer so I can gloat over my score.
This user has stopped using F@H because it supports fake crap!
Re: Stats summary files
Thanks again for reporting this issue! We restarted fah-web, and the FAH website appears to be working again. Let us know if you encounter any other issues.
Re: Stats summary files
I can confirm that my collection system picked up an update at 5:25 PM EST
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Re: Stats summary files
thank you cxh!
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Re: Stats summary files
Confirmed - new user stats information available as of 11/23/15 - 2pm file (heading "Mon Nov 23 14:20:01 PST 2015")
Thanks for the halp .
Might want to consider some sort of automated recovery system for us OCD types that don't want to have to drive around to see how our remote systems are working
Thanks for the halp .
Might want to consider some sort of automated recovery system for us OCD types that don't want to have to drive around to see how our remote systems are working
Re: Stats summary files
Run HFM and post the results somewhere ... like on a cloud drive.petem wrote:... for us OCD types that don't want to have to drive around to see how our remote systems are working
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
Re: Stats summary files
fah-web go down again? Stats server page isn't even working atm. A ping to fah-web.stanford.edu fails.
Re: Stats summary files
Yep, and the appropriate people know about it.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.