Folding@home causes PC shutdown and netframework not working

[Thomasraud]

Hello,
Im new in here and also my englis skill is not that good has someone expect.

Im computer engineer and i have weird bug.
it started couple of month ago, first i didnt know what cause this problem, because its not started directly when i run folding@home but problem get started when i sleep.

First what i thinked is overheat, but max temp in heavyload is 50-55C for CPU and 70-75 on GPU.
Then i add more FANs and upgrade Watercooler, still same problem.

Second what i thinked is PSU overload, i change my 600W Corsair to 1200W Corsair, but still same problem, every morning when i wake up, my PC is turned off.

First 2 Weeks i tryed everything, but everymorning my PC is turned off and i cant turn it back on! I have to cut power input to 0 and then it startup!
This problem get started when i update to 7.3.x i dont know exactly what version it is, but i know it get somekind core17.exe or something.

Then i found solution to not allow to run GPU folding and sometimes PC stayed ON, but it wouldnt helpt much.

After many TURN OFF my PC get also many problems. First Bluetooth didnt work anymore and still not woking (USB Nano Bluetooth device on laptop it work).
Second problem get started on GPU driver, i didnt have anymore GPU-s and still i have only 1 in use! But i installed 3 of them (if i gaming then all 3 is working but my computer didnot recognized them and show only 1 and SLI is disabled). Thats not the main problem, my GPUS is working anyway, but i dont see them in config.
Then started NotRespondings and Heavy crash audio crash (video is working, but audio is laggy). Then i quit folding, because i lost every morning huge ammount of works what I left last night, on pending.

almoust week ago i made restart (yeah i restart only 2-3 times per month my PC) and i forgot to quit folding@home fahclient.exe and it start folding at night when i sleep and then netframework get damaged. i tryed everything and now i mean to reinstal Windows 7 and start over, but if someone have somekind solution to fix and can reccoment what version i should use folding@home, because 7.3 - 7.4.4 didnt work for me anymore (only make problems).

If not then i quit folding...

And there is a link you can see on video!:

http://folding.stanford.edu/bugs/1eb6b4 ... 67b2b.html
Remove the spaces! (You have here somekind SPAM protection)

Mod Edit: Fixed URL - PantherX

[PantherX]

Welcome to the F@H Forum Thomasraud,

While watching the video, I had some observations which are listed below along with the time code:
2:38 -> I noticed that the boot screen is a custom one (not the default Windows 7 one). Is that correct? Also, have you heavily customized the OS or not?
5:33 -> GPU WU is dumped since it is past the deadline. I assume that it happened because you exited FAHClient so it couldn't fold?
7:25 -> The application BukkitGUI (this application http://dev.bukkit.org/bukkit-plugins/bukkitgui/ or not?) isn't related to F@H so why do you think that F@H effected it?
8:01 -> The Kernal-Power error could be related to the system crash that you experienced
8:10 -> Under the Event Type of Error, Event ID 6 and 610, have you investigated that those issues aren't crashing your system?
11:11 -> I read that some Nvidia users faced issues when they configured auto turn off timer for their display. I am not sure of the specifics but the solution/workaround was to manually turn off the screen by using the power button and setting the display to never turn off
11:12 -> Have you ensured that other settings are set to full or not? In other words, the Hard Disk should be set to never sleep, etc. This is usually recommended by those that fold 24/7.
12:11 -> In the Windows Update History, I have noticed that you have an entry "nVidia - Graphics Adapter WDDML1.1, Graphics Adapter WDDML1.2, Graphics Adapter WDDML1.3, Other hardwa..." and it's state is successful. Please note that installing GPU drivers from Windows Updates is strongly discouraged since there are plenty of instances where the installed driver from Windows Updates causes issues on the system. Thus, it is always recommended to not install the GPU drivers from Windows Upate and instead, use the Nvidia Site to get the driver and install it. Have you tried a fresh installation of the driver directly downloaded from Nvidia's site? What options did you select when you installed the Driver?

Please note that in the rar file which you have provided, the config.xml file and configs folder contains your passkey in cleartext. Thus, could you please remove your passkey for security reasons (http://folding.stanford.edu/home/faq/faq-passkey/).

In one of the previous log file (log-20140615-081456), I noticed that from 2014-06-12T21:27:57Z to 2014-06-15T05:14:48Z, your system folded on the CPU and GPU (when idle) without any issues. The log file ends abruptly and the next log file (log-20140616-083444) shows that folding resumes from 2014-06-15T08:14:56Z to 2014-06-16T05:48:12Z. The next log file (log-20140616-094946) shows that it encountered an error. Thus, did you change something on the system since it was folding without issues for about 2 days and then, shortly after that, faced issues.

Your other log file shows that folding on the CPU and GPU does work sometime. In the instances that it doesn't work, here are the errors that I found:
1) FahCore returned: UNKNOWN_ENUM (1073807364 = 0x40010004) -> One of the reasons for this error is that the shutdown process of WIndows corrupts the F@H data. There is a ticket opened for this (https://fah.stanford.edu/projects/FAHClient/ticket/1048). Not sure if this is your reason or not.
2) WARNING:Console control signal 1 on PID 4432 -> I am not sure but something is terminating FAHClient which isn't a good thing. Have you configured your security applications to exclude F@H data files (the FAHClient folder which contains the log files) or not?
3) WARNING:Denied 182:176.46.37.215 access to URI: /index.html -> I haven't seen this error before so am not sure what to make of this.
4) WARNING:60:176.46.37.215:401 HTTP UNAUTHORIZED /index.html -> I haven't seen this error before so am not sure what to make of this.

Your CPU/GPU load temperatures are fine along with the PSU. Have you considered folding only on the CPU while the GPU is paused (once it has finished the WU) for a few days and then pause the CPU (after you set it to finish) and fold only on the GPU. The reason for this is that you can see if the issue is specific to the CPU or GPU or not.

Have you considered doing a fresh installation of V7.4.4 once you have finished all the WUs? The reason is that it might be possible that the update got corrupted which might be causing the folding issue. Moreover, am I correct in understanding that before the upgrade, you didn't face any issues?

Do note that sometimes, when you add/remove GPUs to the system, you may need to reinstall the driver. Moreover, F@H may not automatically add the new GPUs. Thus, if you have changed your GPU configuration, it is best to uninstall F@H (select the option to delete the data) and do a fresh installation so that the auto-detection will correctly configure F@H.

I am not sure why the .NET Framework would be effected by F@H. Moreover, I highly about that F@H can negatively impact the USB Nano Bluetooth device since it doesn't even use it. Do you remember anything special that you did after which your system started crashing?

[Thomasraud]

Hello PantherX.

Yes, my bootscreen is changed in first day when i install Windows 7.. year ago maby, it made by me and its changed only in boot section. No im not change or tuning anything heavily, only for standrard use Folder view options and some folder icons.

Wu-s get dumpe when PC get turned OFF by fahclient, heavy crash, it does not happen when fahclient is closed, my PC run over 2 week in one row, and not even single CRASH, ERROR or warning jump in! But when i run fahclient, then problems get started. i made couple days ago restart and forgot to close fahclient and got Heavy shutdown, and yesterday i reload user APPlist and again didnt close fahclient and AGAIN today 05.07.2014 morning HEAVY SHUTDOWN.

Yeah thats the BukkitGUI and BUKKIT GUI use net.Framework 3.0 +
couple days ago F@H made Heavy Shutdown and some net.Framework files get corrupted, i tryed to fix that, but i cant "some file is in use" and if i close fahclient then i made the install, but it didnot fix the problem. coincidence?

Like i said before, if i didnt run F@H, then there is not a single problem. (only net.framework isnt work anymore)

My Display is 24/7 ON only Power settings show Timelimit and changing that is pointless, AMD PowerDrive overwrite it (Im running FULL POWER options, this PC is Workstation and Server same time, it run all the time 24/7 and all drive is allways on and in use!)

This Update History list is because i update all GPU driver under nvidia Experience Aplication, and Windows update is registrate it somehow, i havent update any driver under Windows update (automatic update is allways OFF i only made important windows updates.)

Yes i have installed WHQL latest driver and BETA DRIVER, both doesent seems to help. (Without nVidia drivers, Microsoft install automatically its own driver, maby thats why there is some MS driver in update list.)

I removed that FAHClient.rar file! Its not downloadable anymore.

Yeah i noticed that to, sometimes if in folding somekind (Not Influenza and Not some 10000+ Project) then it fold without issues, but when there is some of the listed Project, then its get really nasty, audio lag, not respondings and Crash (Not even bluescreen, just crash, when crash started then i can move mose, but audio is repeating 1 seconds beat allover and over again, then later mose get also stuck and PC Turn OFF).

Your other log file shows that folding on the CPU and GPU does work sometime. In the instances that it doesn't work, here are the errors that I found:
1) FahCore returned: UNKNOWN_ENUM (1073807364 = 0x40010004) -> One of the reasons for this error is that the shutdown process of WIndows corrupts the F@H data. There is a ticket opened for this (https://fah.stanford.edu/projects/FAHClient/ticket/1048). Not sure if this is your reason or not.

IDK what cause this, sometimes my CPU usage is 50 (when i run under Light) and sometimes its 10-20% but F@H is running and fold same CPU project. For me restarting PC is first to close all running APP, and then i restart. All other KILL RESTART is caused by crash.

2) WARNING:Console control signal 1 on PID 4432 -> I am not sure but something is terminating FAHClient which isn't a good thing. Have you configured your security applications to exclude F@H data files (the FAHClient folder which contains the log files) or not?

No im not, i use Avast and its in basic configurations. I havent include any specific config.

3) WARNING:Denied 182:176.46.37.215 access to URI: /index.html -> I haven't seen this error before so am not sure what to make of this.
4) WARNING:60:176.46.37.215:401 HTTP UNAUTHORIZED /index.html -> I haven't seen this error before so am not sure what to make of this.

I got that error fixed, my port is closed and firewall reject outgoing.

Your CPU/GPU load temperatures are fine along with the PSU. Have you considered folding only on the CPU while the GPU is paused (once it has finished the WU) for a few days and then pause the CPU (after you set it to finish) and fold only on the GPU. The reason for this is that you can see if the issue is specific to the CPU or GPU or not.


If i Fold only with CPU, then there is Audio LAG and 2-3minutes NotRespondings, but when there is also GPU folding, then PC Turn OFF if that LAG or NotResponding happens.

Have you considered doing a fresh installation of V7.4.4 once you have finished all the WUs? The reason is that it might be possible that the update got corrupted which might be causing the folding issue. Moreover, am I correct in understanding that before the upgrade, you didn't face any issues?


Its hard to finish GPU WU-s because PC Turn OFF and its start right there where last save is correct and not corrupted.

Do note that sometimes, when you add/remove GPUs to the system, you may need to reinstall the driver. Moreover, F@H may not automatically add the new GPUs. Thus, if you have changed your GPU configuration, it is best to uninstall F@H (select the option to delete the data) and do a fresh installation so that the auto-detection will correctly configure F@H.

This PC is brand new an all components have installed in first day after Windows Install, i have only changed some HDD to SSD and changed 600W PSU to 1200W PSU and thats all, this machine have installed only Important programs and used for mostly for Workstation works!

I am not sure why the .NET Framework would be effected by F@H. Moreover, I highly about that F@H can negatively impact the USB Nano Bluetooth device since it doesn't even use it. Do you remember anything special that you did after which your system started crashing?

I havent tell that F@H affect Bluetooth device, but that Heavy Crash corrupt some files. I got update notification and i made update, and second day start crash prolems.

[PantherX]

...Wu-s get dumpe when PC get turned OFF by fahclient, heavy crash, it does not happen when fahclient is closed, my PC run over 2 week in one row, and not even single CRASH, ERROR or warning jump in! But when i run fahclient, then problems get started. i made couple days ago restart and forgot to close fahclient and got Heavy shutdown, and yesterday i reload user APPlist and again didnt close fahclient and AGAIN today 05.07.2014 morning HEAVY SHUTDOWN...

If you are encountering system crashes only when folding, it might be a hardware issue. Generally speaking, folding is very CPU/GPU intensive so a marginally stable system can be pushed into the unstable territory. While your CPU/GPU are operating within normal temperatures, what about your motherboard? Ensure that no hot spots are being built in your system. A good ventilation prevents heat buildup.

...Yes i have installed WHQL latest driver and BETA DRIVER, both doesent seems to help...

While changing the drivers, did you check the "Clean installation" option?

...Yeah i noticed that to, sometimes if in folding somekind (Not Influenza and Not some 10000+ Project) then it fold without issues, but when there is some of the listed Project, then its get really nasty, audio lag, not respondings and Crash (Not even bluescreen, just crash, when crash started then i can move mose, but audio is repeating 1 seconds beat allover and over again, then later mose get also stuck and PC Turn OFF)...

So, some Projects your system can fold fine but other Projects, your system can't fold. Is that correct?

...IDK what cause this, sometimes my CPU usage is 50 (when i run under Light) and sometimes its 10-20% but F@H is running and fold same CPU project. For me restarting PC is first to close all running APP, and then i restart. All other KILL RESTART is caused by crash...

With the slider set to Light, the CPU will only fold using half of the CPUs so 50% CPU Usage is possible if the only task running is F@H. If you exit F@H by right-clicking on the icon in the notification tray and selecting quit and then restart your system after few seconds to allow F@H to write any data to disk, then the chances of encountering that error are very low.

...No im not, i use Avast and its in basic configurations. I havent include any specific config...

As a test, does disabling Avast change the behavior of F@H or not?

...If i Fold only with CPU, then there is Audio LAG and 2-3minutes NotRespondings, but when there is also GPU folding, then PC Turn OFF if that LAG or NotResponding happens...

This is weird since if you fold only on the CPU, you shouldn't see any audio/video lag and the system should be fully responsive. The reason is that CPU folding has the idle/low priority so virtually all other processes get CPU Cycles if requested. However, if you are folding with the GPU, then you can experience a screen lag which is expected depending on the GPU Model and drivers. Unfortunately, there is nothing that can be done about it for now since the GPU doesn't have any scheduling system like the CPU so it works on a First-In-First-Out basis. Thus, by default, the GPU only folds when the system is idle.

...Its hard to finish GPU WU-s because PC Turn OFF and its start right there where last save is correct and not corrupted...

Okay, so if you fold on the GPU, the system crashes. If you don't fold on the GPU, the system doesn't crash. Is that correct?

...This PC is brand new an all components have installed in first day after Windows Install, i have only changed some HDD to SSD and changed 600W PSU to 1200W PSU and thats all, this machine have installed only Important programs and used for mostly for Workstation works!...
I havent tell that F@H affect Bluetooth device, but that Heavy Crash corrupt some files. I got update notification and i made update, and second day start crash prolems.

Okay, so you built this system recently and everything was installed from scratch. Before you installed F@H, the system would work fine. However, after you installed F@H, the system crashes. Is this correct?

[bruce]

Welcome to foldingforum.org, Thomasraud.

I have no personal knowledge of BukkitGUI but consider the possibility that it is incomparable with folding on the GPU. I have seen no other reports (good or bad) of people using it. FAH makes very heavy use of the GPU and expects it to be configured in a standard way with current drivers and bukkitGUI might be altering things. That's the only explanation I can think of where there might be an audio delay. Moreover I notice that it has capability of making remote connections. (Even remote connections through Microsoft's Remote Desktop substitute drivers in a way that crashes FAH so it's a possiblity.) I would remove BukkitGUI for a while and see if that changes anything.

[Thomasraud]

If you are encountering system crashes only when folding, it might be a hardware issue. Generally speaking, folding is very CPU/GPU intensive so a marginally stable system can be pushed into the unstable territory. While your CPU/GPU are operating within normal temperatures, what about your motherboard? Ensure that no hot spots are being built in your system. A good ventilation prevents heat buildup.[/quote]

I dont know, its possible, but backdays if i run heavy Hardware test, then there have not any issue (Thats when i tryed to overclock CPU and GPU, then i run allways burnout test.) But lately im not run burnout test. These problems get started beore i even made burnout test.

While changing the drivers, did you check the "Clean installation" option?

Yes, even 1h ago i tryed that. Allways made Advanced driver install and checkboxed "Clean Installation" Reinstalling driver only change my resolution back to Higher 1920

So, some Projects your system can fold fine but other Projects, your system can't fold. Is that correct?

Yes, thats correct.

With the slider set to Light, the CPU will only fold using half of the CPUs so 50% CPU Usage is possible if the only task running is F@H. If you exit F@H by right-clicking on the icon in the notification tray and selecting quit and then restart your system after few seconds to allow F@H to write any data to disk, then the chances of encountering that error are very low.

Yeap, i pause allways my work, i stop all important service (to allow them to save all data). I used to RAMDISK, but thanks for heavy crash i give up that for now, do much dataloss. Its safer to hold fast datachange in SSD drive now...

As a test, does disabling Avast change the behavior of F@H or not?

Sorry, but i cant disable avast, and made thatkind test, this is workstation and people upload files in here, i cant take that responsibility for some file corruption anymore.

This is weird since if you fold only on the CPU, you shouldn't see any audio/video lag and the system should be fully responsive. The reason is that CPU folding has the idle/low priority so virtually all other processes get CPU Cycles if requested. However, if you are folding with the GPU, then you can experience a screen lag which is expected depending on the GPU Model and drivers. Unfortunately, there is nothing that can be done about it for now since the GPU doesn't have any scheduling system like the CPU so it works on a First-In-First-Out basis. Thus, by default, the GPU only folds when the system is idle.

Thats what im wonder, CPU Usage is 50% - 60% and whole computer get LAGi, audio is repeating 1 second sycle and i can move mouse, until this LAG part is solve itselve 2-3m later. But if i run CPU folding with GPU folding and LAG jump in, then there is only FULL Crash and PC turn off!

Okay, so if you fold on the GPU, the system crashes. If you don't fold on the GPU, the system doesn't crash. Is that correct?

No, it crash, but not allways, most of the time it get back on run. It depend on how heavily is Hardware in use.

Okay, so you built this system recently and everything was installed from scratch. Before you installed F@H, the system would work fine. However, after you installed F@H, the system crashes. Is this correct?

Yes, this system is build recently and everything is installed correctly in scratch, i made couple stresstest, even playd some games. The system worked fine with F@H older version, before installing F@H 7.3 Update.

Welcome to foldingforum.org, Thomasraud.

I have no personal knowledge of BukkitGUI but consider the possibility that it is incomparable with folding on the GPU. I have seen no other reports (good or bad) of people using it. FAH makes very heavy use of the GPU and expects it to be configured in a standard way with current drivers and bukkitGUI might be altering things. That's the only explanation I can think of where there might be an audio delay. Moreover I notice that it has capability of making remote connections. (Even remote connections through Microsoft's Remote Desktop substitute drivers in a way that crashes FAH so it's a possiblity.) I would remove BukkitGUI for a while and see if that changes anything.

Hello bruce,

Weird, you just said that I should give up the use of BUKKITGUI, although it worked perfectly with F @ H before. Untill 02.07.2014 Midnight when my PC get Heavy crash for folding and ruin net.framework data. I cant use even anymore Visual C++, because i dont have net.framework and its impossible to fix that. I Cant even USE and STARTUP BUKKITGUI, because i DONT HAVE net.framework and BUKKITGUI got crashed with error (as you see in video, i tryed that many times)

If my PC get Heavy crash, then startup run this F@H automatically and i have to quit it.
If i want to uninstall net.framework, then i got error: "Cant remove programm, its in use for another protcess" (Its windows ClientPlugin and i cant uninstall it, because its in use? I havent seen this before in my life)
If i run fahclient and quit fahclient again, then i get started to uninstall it, but i got error, because some .msi file is missing under TEMP folder. This is some sticki situation, you cant uninstall it, and you cant fix it.



Offtopic:
I named this problematic machine in scrach to Dragon
I have basicly same Worksation what i named to Phoenix
I have lots of PC-s, notebooks and tablets and Dragon is meant for Web, Game, firewall, network sharing and Workstation usage (CPU and GPU usage is most of time minimal, mostly fileserver, sometimes i watch movies in it, because its closer to my bed, thats why is run F@H on Dragon) BukkitGUI is for Minecraft Server GUI what run JAVA server file (if some of you didnt know that).
Because of that heavy crash i setup my old PC (what i named to Snail) for temporary Fileservice to install fresh windows again in Dragon and start over!
i make FULL Backup clone for Dragon C drive and test it in my another Workstation Phoenix, what is basicly same, but newer Motherboard and more memory and faster PCI-ESSD. (i dont want to use Phoenix for Heavy load F@H, but its temporary and only 1 time test, if there is same problem, then i let you know!

[Thomasraud]

Hi there again.

I cloned Dragon C Drive and made test on Phoenix.
Cloned solution is made for 2 way:
Direct Clone HDD to HDD
Virtual Clone HDD to VMWare

Test1:
Direct Clone has same problem couple of minutes later after starting F@H
Tryed to Uninstall F@H and reinstall Total Clean F@H and same problem.

Test2:
VMWare Clone got fixed net.framework problem (IDK how, but BUKKIT GUI get back to work, but F@H get LAG Whole virtual PC) (Limited CPU usage to 4 Core)
Tryed also to clean F@H and first CPU folding got finished, but network problem gives error to upload Folding and start folding new project, laterVirtual PC Crash directly to close (No bluescreen and nothing, just close).

Test3:
Clean windows with all updates, clean F@H without Team or user info and not a single problem, its folding correctly.

Summary:
Problem is not in Hardware, its Software. These heavy crash ruin some windows important files and windows tryed to fix that, but seems it cant.


Problem is now solved and you can close these TOPIC.
I stopped/quit Folding for now and build up my Dragon again (Couple of days), if i finished to config and buildup, then i make Clean Clone Drive C for future problems! and after Clone maby i continue folding.


Thank you for trying to help!