Problem resetting password for team founder (me)

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TheHulkster
Posts: 2
Joined: Tue Nov 05, 2013 3:24 am

Problem resetting password for team founder (me)

Post by TheHulkster »

Hello all.

Not sure if this is the right place to post this, but I shall inquire within. Apologies if I have misstepped. Long-time F@H user under multiple accounts but have never visited the forums.

I run team #224939. As the founder of this team, I wished to change the name today. I punched in all of my info which I had written down exactly as it was entered during foundation, to receive the
"Sorry - the password does not match our records
If you need a new password scroll down and press the 'Lost Password' button
Otherwise Try Again"
message.
It did not say my email was wrong, so I went to recover. I got to the Old Team Name/Old Founder Email/Username screen, and punched away the data -- the correct team name (confirmed) and the U: being my forum username here, and the email can be provided. It simply said "failed to reset the password".

I checked the email to make sure, and used the same one to sign up here, so it works, I'm assuming. It's a pretty speedy change I need to make, so I was wondering if anyone could help me?

Thanks.
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Re: Problem resetting password for team founder (me)

Post by Jesse_V »

This thread might be helpful to you: viewtopic.php?f=61&t=21768
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Re: Problem resetting password for team founder (me)

Post by PantherX »

Welcome to the F@H Forum TheHulkster,

Please note that I have informed a PG (Pande Group) Member who might be able to help you out.
ETA:
Now ↞ Very Soon ↔ Soon ↔ Soon-ish ↔ Not Soon ↠ End Of Time

Welcome To The F@H Support Forum Ӂ Troubleshooting Bad WUs Ӂ Troubleshooting Server Connectivity Issues
esorin
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Re: Problem resetting password for team founder (me)

Post by esorin »

Hello,

I will PM you so we can get this taken care of for you.

Fold On..
Eric
TheHulkster
Posts: 2
Joined: Tue Nov 05, 2013 3:24 am

Re: Problem resetting password for team founder (me)

Post by TheHulkster »

Possible to remove this post now (out of habit for reducing the amount of online content I create)? Thanks. Problem has been resolved.
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