ATI FirePro V5800 Problems

[h0b0byter99]

The device ID of my GPU is 1002 - 68A9. I'm new to folding at home and would like to have my GPU do some work too. The errors in the log are as follows:

*********************** Log Started 2013-02-20T20:01:30Z ***********************
20:01:32:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:80': Empty work server assignment
20:01:32:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:8080': Empty work server assignment
20:01:32:ERROR:WU01:FS01:Exception: Could not get an assignment
20:01:33:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:80': Empty work server assignment
20:01:33:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:8080': Empty work server assignment
20:01:33:ERROR:WU01:FS01:Exception: Could not get an assignment
20:02:33:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:80': Empty work server assignment
20:02:33:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:8080': Empty work server assignment
20:02:33:ERROR:WU01:FS01:Exception: Could not get an assignment
20:04:10:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:80': Empty work server assignment
20:04:10:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:8080': Empty work server assignment
20:04:10:ERROR:WU01:FS01:Exception: Could not get an assignment
20:06:47:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:80': Empty work server assignment
20:06:47:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:8080': Empty work server assignment
20:06:47:ERROR:WU01:FS01:Exception: Could not get an assignment
20:11:01:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:80': Empty work server assignment
20:11:02:WARNING:WU01:FS01:Failed to get assignment from 'assign-GPU.stanford.edu:8080': Empty work server assignment
20:11:02:ERROR:WU01:FS01:Exception: Could not get an assignment


Note: I had to manually add a slot for my GPU.
System Info:
Build Version 7.3.6
CPU Intel Xeon CPU W3530 @2.80 GHz
GPUs 1
GPU 0 UNSUPPOTED: Juniper XT [FirePro 3D V5800] But my device appears in the whitelist here: https://fah-web.stanford.edu/file-relea ... c/GPUs.txt

Before this new version I was getting 12000+ PPD now it's only 7000+

Any pointers would be great. Also, if I forgot to include any useful information please let me know. I'm new to this FAH thing but would love to donate CPU and GPU work for this great cause.

[bollix47]

Hi h0b0byter99 and welcome to the folding support forum.

Although it appears your GPU has been in the GPUs file for some time have you tried pausing and quitting the client, then click on Start, All Programs, FAHClient, Data Directory and deleting the GPUs file so that when you restart the client automatically downloads the latest GPUs.txt file?

Also, what o/s and version, and which version of amd graphics driver are you using?

[bruce]

The device ID of my GPU is 1002 - 68A9

. What is the date of the last download of GPUs.txt on your system? Your client is reporting it as UNSUPPORTED based on the file in your FAH data directory.

.

[h0b0byter99]

Thanks for the quick reply!

Yeah I went to that whitelist and found my device in the list. I followed the directions on how to replace that text file with the one on my system. Did a reboot just for good measure and still no go.

How do I find the date of the last download of GPUs.txt on my system?

[bruce]

Please run fahclient --lspci and post the output here. You'll need to know how to capture the output from the CMD (aka DOS or text) window but I can explain if you need it.

[h0b0byter99]

Here are the results of the fahclient --lspci:

Code: Select all

VendorID:DeviceID:Vendor Name:Description
0x8086:0x2c19:Intel Corporation:Integrated Memory Controller Target Address Decoder - 2C19
0x8086:0x2c22:Intel Corporation:Integrated Memory Controller Channel 0 Rank Registers - 2C22
0x8086:0x2822:Intel Corporation:Intel(R) ICH8R/ICH9R/ICH10R/DO SATA RAID Controller
0x12d8:0xe130:Pericom Semiconductor:PCI standard PCI-to-PCI bridge
0x8086:0x2c33:Intel Corporation:Integrated Memory Controller Channel 2 Thermal Control Registers - 2C33
0x8086:0x3a36:Intel Corporation:Intel(R) ICH10 Family USB Universal Host Controller - 3A36
0x8086:0x2c2b:Intel Corporation:Integrated Memory Controller Channel 1 Thermal Control Registers - 2C2B
0x8086:0x3428:Intel Corporation:Intel(R) 5520/5500 Routing and Protocol Layer Register Port 1 - 3428
0x8086:0x2c30:Intel Corporation:Integrated Memory Controller Channel 2 Control Registers - 2C30
0x8086:0x2c41:Intel Corporation:Intel(R) QuickPath Architecture Generic Non-Core Registers - 2C41
0x8086:0x3a16:Intel Corporation:Intel(R) ICH10R LPC Interface Controller - 3A16
0x8086:0x3425:Intel Corporation:Intel(R) 5520/5500/X58 Physical and Link Layer Registers Port 0 - 3425
0x8086:0x3a3c:Intel Corporation:Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
0x8086:0x2c1c:Intel Corporation:Integrated Memory Controller Test Registers - 2C1C
0x8086:0x3a38:Intel Corporation:Intel(R) ICH10 Family USB Universal Host Controller - 3A38
0x8086:0x342e:Intel Corporation:Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
0x8086:0x2c10:Intel Corporation:Intel(R) QuickPath Interconnect Link 0 - 2C10
0x8086:0x3422:Intel Corporation:Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
0x8086:0x2c18:Intel Corporation:Integrated Memory Controller - 2C18
0x8086:0x2c21:Intel Corporation:Integrated Memory Controller Channel 0 Address Registers - 2C21
0x8086:0x340a:Intel Corporation:Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
0x8086:0x3a4a:Intel Corporation:Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
0x8086:0x2c29:Intel Corporation:Integrated Memory Controller Channel 1 Address Registers - 2C29
0x8086:0x2c32:Intel Corporation:Integrated Memory Controller Channel 2 Rank Registers - 2C32
0x8086:0x3a35:Intel Corporation:Intel(R) ICH10 Family USB Universal Host Controller - 3A35
0x8086:0x2c2a:Intel Corporation:Integrated Memory Controller Channel 1 Rank Registers - 2C2A
0x1002:0x68a9:Advanced Micro Devices [AMD] nee ATI:Juniper XT [FirePro 3D V5800]
0x8086:0x3427:Intel Corporation:Intel(R) 5520/5500 Physical and Link Layer Registers Port 1 - 3427
0x8086:0x3a3e:Intel Corporation:High Definition Audio Controller
0x8086:0x2c01:Intel Corporation:Intel(R) QuickPath Architecture System Address Decoder - 2C01
0x1095:0x3124:Silicon Image, Inc.:Silicon Image SiI 3124 SoftRaid 5 Controller
0x14e4:0x1684:Broadcom Corporation:Broadcom NetXtreme Gigabit Ethernet
0x8086:0x2c23:Intel Corporation:Integrated Memory Controller Channel 0 Thermal Control Registers - 2C23
0x8086:0x3a37:Intel Corporation:Intel(R) ICH10 Family USB Universal Host Controller - 3A37
0x8086:0x3a40:Intel Corporation:Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
0x8086:0x3408:Intel Corporation:Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
0x8086:0x2c20:Intel Corporation:Integrated Memory Controller Channel 0 Control Registers - 2C20
0x8086:0x244e:Intel Corporation:Intel(R) 82801 PCI Bridge - 244E
0x8086:0x2c28:Intel Corporation:Integrated Memory Controller Channel 1 Control Registers - 2C28
0x8086:0x2c31:Intel Corporation:Integrated Memory Controller Channel 2 Address Registers - 2C31
0x8086:0x3a34:Intel Corporation:Intel(R) ICH10 Family USB Universal Host Controller - 3A34
0x8086:0x3405:Intel Corporation:Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
0x1002:0xaa58:Advanced Micro Devices [AMD] nee ATI:High Definition Audio Controller
0x8086:0x3426:Intel Corporation:Intel(R) 5520/5500/X58 Routing and Protocol Layer Registers Port 0 - 3426
0x11c1:0x5811:LSI Corporation:LSI 1394 OHCI Compliant Host Controller
0x8086:0x340e:Intel Corporation:Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
0x8086:0x3a39:Intel Corporation:Intel(R) ICH10 Family USB Universal Host Controller - 3A39
0x8086:0x342f:Intel Corporation:Intel(R) 5520/5500/X58 Trusted Execution Technology Registers - 342F
0x8086:0x2c11:Intel Corporation:Intel(R) QuickPath Interconnect Physical 0 - 2C11
0x8086:0x3423:Intel Corporation:Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
0x8086:0x3a3a:Intel Corporation:Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A

[bollix47]

Please supply the System Info and Config sections of your log as explained here and let us know what version of graphic drivers you are using.

[h0b0byter99]

System Info:
20:39:56:******************************* System ********************************
20:39:56: CPU: Intel(R) Xeon(R) CPU W3530 @ 2.80GHz
20:39:56: CPU ID: GenuineIntel Family 6 Model 26 Stepping 5
20:39:56: CPUs: 8
20:39:56: Memory: 8.98GiB
20:39:56: Free Memory: 5.11GiB
20:39:56: Threads: WINDOWS_THREADS
20:39:56: Has Battery: false
20:39:56: On Battery: false
20:39:56: UTC offset: -7
20:39:56: PID: 6644
20:39:56: CWD: C:/Users/bholbroo/AppData/Roaming/FAHClient
20:39:56: OS: Windows 8 Enterprise
20:39:56: OS Arch: AMD64
20:39:56: GPUs: 1
20:39:56: GPU 0: UNSUPPORTED: Juniper XT [FirePro 3D V5800]
20:39:56: CUDA: Not detected
20:39:56:Win32 Service: false


Config:
20:39:56:***********************************************************************
20:39:56:<config>
20:39:56: <!-- Folding Slot Configuration -->
20:39:56: <power v='full'/>
20:39:56:
20:39:56: <!-- Network -->
20:39:56: <proxy v=':8080'/>
20:39:56:
20:39:56: <!-- Remote Command Server -->
20:39:56: <password v='*******'/>
20:39:56:
20:39:56: <!-- User Information -->
20:39:56: <passkey v='********************************'/>
20:39:56: <team v='50959'/>
20:39:56: <user v='H0B0Byter99'/>
20:39:56:
20:39:56: <!-- Folding Slots -->
20:39:56: <slot id='0' type='CPU'/>
20:39:56: <slot id='1' type='GPU'>
20:39:56: <gpu-index v='0'/>
20:39:56: </slot>
20:39:56:</config>

[bollix47]

And the driver version?

[h0b0byter99]

Graphics Driver version got via GPU-Z:
atiumdag 9.3.3.0 (Catalyst 12.10) / Win8 64

Catalyst Pro Control Center Version:
2012.1120.2318.41833

Here's a screenshot of CPU-Z https://dl.dropbox.com/u/3887795/gpu-z.gif

[h0b0byter99]

Here's some more info on the driver versions:
https://dl.dropbox.com/u/3887795/GPU%20 ... 20Info.JPG

[bollix47]

Thanks for supplying the info.

Other than "20:39:56: GPU 0: UNSUPPORTED: Juniper XT [FirePro 3D V5800]" I'm not seeing anything that would cause your problem. Hopefully a fresh set of eyes will see something else.

Has this GPU ever folded? If so, did the problem start after installing the 12.10 drivers?

There have been problems reported with the 12.10 drivers so you might want to try the latest beta drivers or a previous version after uninstalling 12.10.

This could be a problem that is out of your control. Looking at the log for 171.67.108.44 it keeps fluctuating between full and accept with no net load(but the # of available work units is changing ) which might indicate that server is experiencing a problem.

[h0b0byter99]

Thanks!
Yes I think it was working at one time. I was getting 12000+ PPD with this machine but I wasn't experienced enough at that time to tell if the GPU was folding. I'm thinking it was folding but that PPD only lasted a day. Then it went down to 7000 - 10000. Now i'm at around 10000 with my CPU alone so maybe the GPU was never folding. I'm just not sure.

I'll install beta drivers or go down a version and let you know the results.

[bollix47]

One more thing I noticed in your config is that you're using all 8 cores for your CPU slot but the amd/ati GPUs require a full core for GPU folding. Most people would drop their CPU config to cpu:6 so that the two slots don't compete for CPU usage. This can actually increase overall PPD as the constant interference can cause the CPU PPD to drop dramatically. This shouldn't have anything to do with your problem getting an assignment but you should probably change it if and when the GPU starts working.

[h0b0byter99]

Dropped CPU to 6. Updated to Catalyst Pro Control Center to 2012.1219.1521.27485

For more information:
https://dl.dropbox.com/u/3887795/GPU%20 ... 20Info.JPG

Edit: Still no dice. I'll do a reboot and see if that fixes it.