Can't Log in by My Donor Name
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- Posts: 2
- Joined: Thu Nov 01, 2012 5:48 pm
Can't Log in by My Donor Name
When I quit FAHControl and restart it, the grid of identity is null, so I can't start by my donor's name. Can somebody tell me how to solve it? Thanks
Re: Can't Log in by My Donor Name
Welcome to foldingforum.org, JustinTsui.
(You may or may not be using Windows. Most of what I'm saying applies also to Linux and OS-X but there are some differences.)
When you configure a name and a team number in FRAHControl, the data is stored in a file called config.xml which should be stored in the FAH data directory. (I don't recommend editing that file except using FAHControl!). If FAHControl cannot write in the data directory or if it is started without using the shortcut provided, it may not point to that directory.
The Windows installation creates a shortcut to that data directory.
(You may or may not be using Windows. Most of what I'm saying applies also to Linux and OS-X but there are some differences.)
When you configure a name and a team number in FRAHControl, the data is stored in a file called config.xml which should be stored in the FAH data directory. (I don't recommend editing that file except using FAHControl!). If FAHControl cannot write in the data directory or if it is started without using the shortcut provided, it may not point to that directory.
The Windows installation creates a shortcut to that data directory.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
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- Posts: 2
- Joined: Thu Nov 01, 2012 5:48 pm
Re: Can't Log in by My Donor Name
Here's the situation. How to solve it?
Re: Can't Log in by My Donor Name
Sorry, your image doesn't work. As an anti-spam measure, new forum accounts can't post links. You'll have to paste text into your next post.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.