Sapphire HD7870

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Sapphire HD7870

Post by stickg1 »

Hi, I'm back again, and have a new GPU. (Sapphire HD7870) I got my HD7770 working previously that I had trouble with, I tried the same steps but haven't had any luck. I read another thread with someone having trouble with a similar GPU. Here is my information:

Device ID: 1002-6818 (From GPU-Z)

From my last thread regarding an HD7770:
One way to get the PCI ID is to run "fahclient --lspci" from the fahclient directory. Then we'll open a support ticket to get that supported hardware on the Whitelist to enable it.
^ how do I do that? Is that from a command prompt?
7im
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Re: Sapphire HD7870

Post by 7im »

Since you have the device ID, don't need to run LSPCI.

And the 7870 is in the latest GPUs.txt, you probably just need to download that and put it in your fahclient data folder.

Then restart the client, and post your ***System*** section of the log. Thanks.
How to provide enough information to get helpful support
Tell me and I forget. Teach me and I remember. Involve me and I learn.
P5-133XL
Posts: 2948
Joined: Sun Dec 02, 2007 4:36 am
Hardware configuration: Machine #1:

Intel Q9450; 2x2GB=8GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460; Windows Server 2008 X64 (SP1).

Machine #2:

Intel Q6600; 2x2GB=4GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460 video card; Windows 7 X64.

Machine 3:

Dell Dimension 8400, 3.2GHz P4 4x512GB Ram, Video card GTX 460, Windows 7 X32

I am currently folding just on the 5x GTX 460's for aprox. 70K PPD
Location: Salem. OR USA

Re: Sapphire HD7870

Post by P5-133XL »

Try putting the GPU.txt file in the Data Directory (Start->All Programs->FAHClient->Data Directory) and then restart the client so it will load the file. If that does not solve the problem then we need to do more detective work.
Image
stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Re: Sapphire HD7870

Post by stickg1 »

I put the GPUs.txt in the Data Directory. Still tells me "no more GPUs"

10:32:41:******************************* System ********************************
10:32:41: CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
10:32:41: CPU ID: GenuineIntel Family 6 Model 42 Stepping 7
10:32:41: CPUs: 4
10:32:41: Memory: 7.97GiB
10:32:41: Free Memory: 6.49GiB
10:32:41: Threads: WINDOWS_THREADS
10:32:41: On Battery: false
10:32:41: UTC offset: -4
10:32:41: PID: 4836
10:32:41: CWD: C:/Users/stickg1/AppData/Roaming/FAHClient
10:32:41: OS: Windows 7 Ultimate
10:32:41: OS Arch: AMD64
10:32:41: GPUs: 0
10:32:41: CUDA: Not detected
10:32:41:Win32 Service: false
P5-133XL
Posts: 2948
Joined: Sun Dec 02, 2007 4:36 am
Hardware configuration: Machine #1:

Intel Q9450; 2x2GB=8GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460; Windows Server 2008 X64 (SP1).

Machine #2:

Intel Q6600; 2x2GB=4GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460 video card; Windows 7 X64.

Machine 3:

Dell Dimension 8400, 3.2GHz P4 4x512GB Ram, Video card GTX 460, Windows 7 X32

I am currently folding just on the 5x GTX 460's for aprox. 70K PPD
Location: Salem. OR USA

Re: Sapphire HD7870

Post by P5-133XL »

At that point you need to give us the output of fahclient -lspci regardless of what GPU-Z says the card is.

Run a cmd box (also called a DOS box) by start->search->cmd.exe and run the program (cmd.exe) that comes up and that will get you the DOS box. In the DOS box type fahclient -lspci <enter>. Rt. click the output and choose "select all" followed by a ctrl-c (to copy it) then paste (ctrl-v) what you copied into a post here.
Image
stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Re: Sapphire HD7870

Post by stickg1 »

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\stickg1>fahclient --lspci
VendorID:DeviceID:Vendor Name:Description
0x1002:0x6818:Advanced Micro Devices [AMD] nee ATI:AMD Radeon HD 7800 Series
0x1002:0xaab0:Advanced Micro Devices [AMD] nee ATI:High Definition Audio Control
ler
0x197b:0x2362:JMicron Technology Corp.:Standard Dual Channel PCI IDE Controller
0x1b21:0x1042:ASMedia Technology Inc.:ASMedia XHCI Controller
0x1b21:0x1042:ASMedia Technology Inc.:ASMedia XHCI Controller
0x8086:0x0100:Intel Corporation:PCI standard host CPU bridge
0x8086:0x0101:Intel Corporation:PCI standard PCI-to-PCI bridge
0x8086:0x1503:Intel Corporation:Ethernet Controller
0x8086:0x1c02:Intel Corporation:Standard AHCI 1.0 Serial ATA Controller
0x8086:0x1c10:Intel Corporation:PCI standard PCI-to-PCI bridge
0x8086:0x1c18:Intel Corporation:PCI standard PCI-to-PCI bridge
0x8086:0x1c1a:Intel Corporation:PCI standard PCI-to-PCI bridge
0x8086:0x1c1c:Intel Corporation:PCI standard PCI-to-PCI bridge
0x8086:0x1c20:Intel Corporation:High Definition Audio Controller
0x8086:0x1c22:Intel Corporation:SM Bus Controller
0x8086:0x1c26:Intel Corporation:Standard Enhanced PCI to USB Host Controller
0x8086:0x1c2d:Intel Corporation:Standard Enhanced PCI to USB Host Controller
0x8086:0x1c3a:Intel Corporation:Intel(R) Management Engine Interface
0x8086:0x1c44:Intel Corporation:PCI standard ISA bridge

C:\Users\stickg1>
7im
Posts: 10179
Joined: Thu Nov 29, 2007 4:30 pm
Hardware configuration: Intel i7-4770K @ 4.5 GHz, 16 GB DDR3-2133 Corsair Vengence (black/red), EVGA GTX 760 @ 1200 MHz, on an Asus Maximus VI Hero MB (black/red), in a blacked out Antec P280 Tower, with a Xigmatek Night Hawk (black) HSF, Seasonic 760w Platinum (black case, sleeves, wires), 4 SilenX 120mm Case fans with silicon fan gaskets and silicon mounts (all black), a 512GB Samsung SSD (black), and a 2TB Black Western Digital HD (silver/black).
Location: Arizona
Contact:

Re: Sapphire HD7870

Post by 7im »

That matches GPU-Z.

What version of the CAT driver? Try 12.1 instead.
How to provide enough information to get helpful support
Tell me and I forget. Teach me and I remember. Involve me and I learn.
stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Re: Sapphire HD7870

Post by stickg1 »

I use 12.6. If I have to rollback that far then I guess I just wont fold with the GPU. 12.6 was a major improvement for this cards performance and 12.7 is supposed to be even more of a boost. I'll check back when 12.6 becomes folding friendly I suppose. Thanks for all your help.
7im
Posts: 10179
Joined: Thu Nov 29, 2007 4:30 pm
Hardware configuration: Intel i7-4770K @ 4.5 GHz, 16 GB DDR3-2133 Corsair Vengence (black/red), EVGA GTX 760 @ 1200 MHz, on an Asus Maximus VI Hero MB (black/red), in a blacked out Antec P280 Tower, with a Xigmatek Night Hawk (black) HSF, Seasonic 760w Platinum (black case, sleeves, wires), 4 SilenX 120mm Case fans with silicon fan gaskets and silicon mounts (all black), a 512GB Samsung SSD (black), and a 2TB Black Western Digital HD (silver/black).
Location: Arizona
Contact:

Re: Sapphire HD7870

Post by 7im »

12.1 was a request to see if it worked better with OpenCL. I know 12.4 had a problem, haven't heard yet if versions newer than 12.4 work any better yet.

You can come back to 12.6/7 after the test. ;)
How to provide enough information to get helpful support
Tell me and I forget. Teach me and I remember. Involve me and I learn.
stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Re: Sapphire HD7870

Post by stickg1 »

Roger that, it's worth a shot. I get about 14K PPD with just the i5 @ 4.3GHz. Was hoping to get up a little more though. Ill post back with my results.
stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Re: Sapphire HD7870

Post by stickg1 »

I dont know that 12.1 works with the HD7000 series. I swept all the drivers and installed 12.1 and didn't recognize my card. I'll try a different version.
toTOW
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Re: Sapphire HD7870

Post by toTOW »

Are you aware that your GPU will require a full CPU core to work ?

If you manage to make it work, you'll have to reconfigure your SMP slot to use only 3 cores of your i5 if you don't want to see awful performance from both you CPU and your GPU ...

And sometimes, the PPD boost from the GPU is not enough to balance the PPD loss on the CPU ...
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jrweiss
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[Suspended] Ryzen 7 3700X, MSI X570MPG, 32GB G-Skill Trident Z DDR4-3600; Corsair MP600 M.2 PCIe Gen4 Boot, Samsung 840EVO-250 SSDs; VelociRaptor 1TB, Raptor 150; MSI GTX 1050ti, 526.98 driver; Kingwin Stryker 500 PSU; Lian Li PC-K7B. Win10Pro-64, F@H 8.3.5.
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Re: Sapphire HD7870

Post by jrweiss »

I bought a Sapphire 7750. With the included 12.4 driver and with the 12.6 beta driver, I got lockups. The company RMA'ed and replaced the card. When I got the new one, the 12.6 release driver worked.

Dunno if it was the card or the newer driver. However, from the VERY quick agreement to swap out the card, I have the feeling Sapphire has some hardware issues...
Ryzen 7 5700G, 22.40.46 VGA driver; MSI GTX 1050ti, 551.23 studio driver
Ryzen 7 3700X; MSI GTX 1050ti, 551.23 studio driver [Suspended]
stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Re: Sapphire HD7870

Post by stickg1 »

Hmm, 12.1, 12.4, 12.6, and beta 12.7 didn't work. I think I'll just stick to the CPU.

I thought it might boost my PPD because when I had 6950's in CF-X I was pulling about 40K PPD.
stickg1
Posts: 19
Joined: Tue Jun 12, 2012 10:47 pm

Re: Sapphire HD7870

Post by stickg1 »

I still can't get it to work. Not sure what is wrong. :(
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