Yes Bruce I would agree they pay close attention... About 20 Mins. after my first complaint all my clients switched to a new server.... Thanks server gods..!!! But wouldn't the common person think that if a server is down and I'm the first to know it .... Please empower me to switch... After all I am paying a huge electrical bill not to mention the hardware to give you free results...!!!bruce wrote:Did anybody bother to read my post "Do this first" which is stickied to the top of this forum? If you checked serverstat, it's pretty obvious that several servers, including this one is severely overloaded. I have no information about a cause, but the Pande Group pays pretty close attention to severstat. There's a good chance that they'll resolve it soon (depending, of course, on what's actually wrong.)
http://171.64.65.106:8080/ Down..??
Moderators: Site Moderators, FAHC Science Team
Re: http://171.64.65.106:8080/ Down..??
Re: http://171.64.65.106:8080/ Down..??
I doubt that your switch to a new server was because somebody intervened, though it's certainly possible.
The code on the assignment server is specifically designed to work around server problems whenever possible by assigning you to a different server if there's another one that can provide WUs for your particular client. It does sometimes take 10 to 20 minutes to figure out if there's a better approach for your particular client, so it's usually best to wait that long and see what happens.
Error 503 (reported above) also denotes server congestion.
The Pande Group does appreciate any and all donations, but I'm just a volunteer forum Admin, so you're not giving ME anything but I do understand your sentiment.
The code on the assignment server is specifically designed to work around server problems whenever possible by assigning you to a different server if there's another one that can provide WUs for your particular client. It does sometimes take 10 to 20 minutes to figure out if there's a better approach for your particular client, so it's usually best to wait that long and see what happens.
Error 503 (reported above) also denotes server congestion.
The Pande Group does appreciate any and all donations, but I'm just a volunteer forum Admin, so you're not giving ME anything but I do understand your sentiment.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
Re: http://171.64.65.106:8080/ Down..??
PS Sorry for the Rant it isn't a personal attack... Just cannot understand a client that is designed to auto switch that doesn't... And as Vjay say's in his blog he has switched to hired professional programmers and IT at Stanford for god's sake..!!! so why is the situation getting worse than better..??? Now if you come back with they had a bad situation to begin with,,,, I WOULD TELL YOU IT WORKED..!!! Most of the Time but was a stretch better than where were at..!!!
Re: http://171.64.65.106:8080/ Down..??
I might mention I have NO control over where the client goes!!!! If it looks at google to get a WU I have no way to tell it different...!! Not big WU or Advmethods..!!!
Re: http://171.64.65.106:8080/ Down..??
If the rant makes you feel better, then good, but it probably won't change anything.
I can say with almost 100% certainty that the professional programmers have not changed anything with respect to how the assignment server works or how the client works. . . .yet.
As I said earlier, the FAH system (specifically, the Assignment Servers) is designed to compensate for server congestion (or a server outage, when that happens) more rapidly than a human would but still not as fast as you'd like. The reason for the server congestion or server outage takes a human to intelligently look at the specific situation and determine the proper corrective action.
It's not uncommon for donors like yourself to notice a problem before the Pande Group does. After all, you guys have many millions more people looking at FAH than the total staff at Stanford. That's one reason we appreciate your reports on the forum. At least we can notify the proper person.
I can say with almost 100% certainty that the professional programmers have not changed anything with respect to how the assignment server works or how the client works. . . .yet.
As I said earlier, the FAH system (specifically, the Assignment Servers) is designed to compensate for server congestion (or a server outage, when that happens) more rapidly than a human would but still not as fast as you'd like. The reason for the server congestion or server outage takes a human to intelligently look at the specific situation and determine the proper corrective action.
It's not uncommon for donors like yourself to notice a problem before the Pande Group does. After all, you guys have many millions more people looking at FAH than the total staff at Stanford. That's one reason we appreciate your reports on the forum. At least we can notify the proper person.
That is intentional. FAH was designed to operate WITHOUT your intervention and to resolve various situations like this even if you happen to be sleeping or away from the computer. If you do notice something wrong, you can report it, but you'll probably have to be patient and give it time to resolve itself.Plazzman wrote:I might mention I have NO control over where the client goes!!!!
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
Re: http://171.64.65.106:8080/ Down..??
As I said earlier, the FAH system (specifically, the Assignment Servers) is designed to compensate for server congestion (or a server outage, when that happens) more rapidly than a human would but still not as fast as
you'd like. The reason for the server congestion or server outage takes a human to intelligently look at the specific situation and determine the proper corrective action.
This has been proven Time and Tim again to not work.... Give the client's a chance to self medicate... Yes we would have to answer alot of questions as users that are on the spot.. But this works look at Firefox as a great example... We... I'm not asking for much just that when a prob arises give me the opportunity to switch servers if needed and report... This would not be used unless there were problems with the server...
Then If I can't switch I would report the error and not loose from where I was at...
you'd like. The reason for the server congestion or server outage takes a human to intelligently look at the specific situation and determine the proper corrective action.
This has been proven Time and Tim again to not work.... Give the client's a chance to self medicate... Yes we would have to answer alot of questions as users that are on the spot.. But this works look at Firefox as a great example... We... I'm not asking for much just that when a prob arises give me the opportunity to switch servers if needed and report... This would not be used unless there were problems with the server...
Then If I can't switch I would report the error and not loose from where I was at...
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Re: http://171.64.65.106:8080/ Down..??
Then how about an advanced version? They could even make it so we can pick the WU we want to process!bruce wrote:That is intentional. FAH was designed to operate WITHOUT your intervention and to resolve various situations like this even if you happen to be sleeping or away from the computer. If you do notice something wrong, you can report it, but you'll probably have to be patient and give it time to resolve itself.Plazzman wrote:I might mention I have NO control over where the client goes!!!!
BTW, i got bumped after my first complaint too. Just restarted the computer and it switched.
Re: http://171.64.65.106:8080/ Down..??
I would differ. Everytime it works, you dont know about it. It might work 100 times and miss one time, and you would only see that one time and conclude wrongly that it never works.Plazzman wrote: This has been proven Time and Tim again to not work....
Re: http://171.64.65.106:8080/ Down..??
Me wonders, is every thread supposed to lead to cherry-picking? Did anyone figured the average thread-length (time?) before somebody turns it this way?4ndr3w wrote: hen how about an advanced version? They could even make it so we can pick the WU we want to process!
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I'm counting for science.
Points just make me sick.
I'm counting for science.
Points just make me sick.