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No credits for work

Posted: Sat Sep 20, 2008 10:24 am
by melissa
Hello,

I would like to ask, what happened to my ID, or why there are no credits credited to my F@H ID "Melissa007", I've requested that passkey to my mail, which came in few moments, but after finishing work on laptop and also desktop, I still have 0 credits.
I'm wondering if that could be problem with passkey. Without that I was folding 3 days, (also changed 3 usernames) and everything was fine. But as I have already that passkey, I'm afraid that without passkey it would not cound any credits at all.

Thanks

Re: No credits for work

Posted: Sun Sep 21, 2008 4:33 am
by MstrBlstr
Is this you?
http://fah-web.stanford.edu/cgi-bin/mai ... Melissa007

The PK has nothing to do with your account getting credit. You have to make sure that you have the donor name and team # exactly the same on all clients that you are running.

You can look at the client.cfg files on the lappy and desktop to see if they are the same.

Re: No credits for work

Posted: Sun Sep 21, 2008 12:28 pm
by melissa
Yes, its me :)

It gave me points for one work, after I deleted PK. :-S (maybe just coinsidence)
Maybe there was some another error, which caused the problem. Next WU should be done in 6 hours,
so I will cehck if that will go without problems :)

The lappy work was not credited at all, but the log files show it was sent.

And that client.cfg is same at both.

Thanks for answer :)