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Issue with my account

Posted: Thu Mar 05, 2026 1:15 pm
by Toasterkitten
I'm new to this forum so I don't know if this is the correct spot for this.
I recently setup Folding@home but I wasn't able to get my password yesterday so I reset it, it said the reset was successful but when I tried to sign in, it says "DB:1644: Invalid password". I have tried both my old and new password, reset multiple times and everything says the same thing, is there anyway I can get my account back?

Re: Issue with my account

Posted: Sat Mar 07, 2026 5:00 pm
by toTOW
Make sure that your are not mixing everything (passkey, usenrame, email used to get the passkey, account email, account passphrase/password) : https://foldingathome.org/guides/v8-5-client-guide/

Re: Issue with my account

Posted: Sat Mar 07, 2026 5:23 pm
by Toasterkitten
Yeah, just checked, everything is using the same email and I'm trying to use my password to sign-in not the passkey, just tried resetting and copying the exact same password I typed into the reset forum into the sign-in page but still, it said invalid password.

Re: Issue with my account

Posted: Sat Mar 07, 2026 10:33 pm
by calxalot
Are the validation emails getting through to you?

Re: Issue with my account

Posted: Sun Mar 08, 2026 2:03 am
by Toasterkitten
Not sure what you mean by validation emails but if you mean the reset emails then yeah, I'm getting them.