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v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 3:52 pm
by Treuâhwilg
Hello,

A few days ago I switched from the old Folding@home program version v7.6.21 to version v4.8.9. I used my old v7.6.21 passkey for bonus points, but the V4.8.9. doesn't accept it. How can I fix this?

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 6:29 pm
by calxalot
How old is it?
Passkey is expected to be 30-32 hexadecimal characters now.

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 6:30 pm
by calxalot
You can only have one web control account with a particular passkey in settings.

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 7:10 pm
by Joe_H
And the password for the web control account is not the same as your passkey.

There is a Users Guide available on the download page for the v8 client. Strongly suggest reading through it.

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 9:22 pm
by Treuâhwilg
calxalot wrote: Tue Aug 26, 2025 6:29 pm How old is it?
Passkey is expected to be 30-32 hexadecimal characters now.
The v7 I installed had I for over 10 months
Have enough characters.

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 9:26 pm
by Treuâhwilg
calxalot wrote: Tue Aug 26, 2025 6:30 pm You can only have one web control account with a particular passkey in settings.
I used the same settings as in the new one

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 9:28 pm
by Treuâhwilg
calxalot wrote: Tue Aug 26, 2025 6:30 pm You can only have one web control account with a particular passkey in settings.
I removed/deleted old v7 before I installed the new one

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 9:36 pm
by Treuâhwilg
Joe_H wrote: Tue Aug 26, 2025 7:10 pm And the password for the web control account is not the same as your passkey.

There is a Users Guide available on the download page for the v8 client. Strongly suggest reading through it.
About password and passkey difference I know. Maybe I have missing some lines. Up to installation 2.

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 10:04 pm
by Joe_H
Treuâhwilg wrote: Tue Aug 26, 2025 9:28 pm
calxalot wrote: Tue Aug 26, 2025 6:30 pm You can only have one web control account with a particular passkey in settings.
I removed/deleted old v7 before I installed the new one
If you had installed v8.4.9 over the v7 client it would have read the old config.xml file and transferred in your username, team and passkey settings. The same if you uninstalled v7 and left the data files behind.

Re: v.4.8.9. don not accept passkey

Posted: Tue Aug 26, 2025 10:31 pm
by muziqaz
Treuâhwilg wrote: Tue Aug 26, 2025 3:52 pm Hello,

A few days ago I switched from the old Folding@home program version v7.6.21 to version v4.8.9. I used my old v7.6.21 passkey for bonus points, but the V4.8.9. doesn't accept it. How can I fix this?
How does "doesn't accept it" manifest to you?
Client refuses to save the pasted passkey?
Client count points without bonus?
Client counts points to a different user than before?
Are you sure you did not make a mistake when typing it in, or copy/pasting? Sometimes some spaces get copied in front or at the end of the passkey, which will throw things off