[SOLVED] 7800 XT Disabled in client

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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TheOGButters
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Joined: Sat Mar 30, 2024 12:02 am

[SOLVED] 7800 XT Disabled in client

Post by TheOGButters »

I have been folding for years on this system but recently upgraded to a 7800 XT and it's disabled in the client. I've restarted my pc, reinstalled FOH and even deleted GPU.txt and nothing fixes it. Any help is appreciated!
Last edited by TheOGButters on Sun Mar 31, 2024 6:52 am, edited 1 time in total.
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PaulTV
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Re: 7800 XT Disabled in client

Post by PaulTV »

Could you please post the first part of the log, which gives system and software info?
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TheOGButters
Posts: 3
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Re: 7800 XT Disabled in client

Post by TheOGButters »

PaulTV wrote: ↑Sat Mar 30, 2024 6:14 am Could you please post the first part of the log, which gives system and software info?
I see it says no cuda or OpenCL support detected but I have no clue what that means

Code: Select all

19:26:19:******************************* System ********************************
19:26:19:          CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
19:26:19:       CPU ID: GenuineIntel Family 6 Model 158 Stepping 13
19:26:19:         CPUs: 8
19:26:19:       Memory: 15.87GiB
19:26:19:  Free Memory: 10.00GiB
19:26:19:      Threads: WINDOWS_THREADS
19:26:19:   OS Version: 6.2
19:26:19:  Has Battery: false
19:26:19:   On Battery: false
19:26:19:   UTC Offset: -7
19:26:19:          PID: 17896
19:26:19:          CWD: C:\ProgramData\FAHClient
19:26:19:Win32 Service: false
19:26:19:           OS: Windows 10 Home
19:26:19:      OS Arch: AMD64
19:26:19:         GPUs: 2
19:26:19:        GPU 0: Bus:0 Slot:2 Func:0 INTEL:1 CFL GT2 [UHD Graphics 630]
19:26:19:        GPU 1: Bus:3 Slot:0 Func:0 AMD:9 Navi 32 [Radeon RX 7700XT/7800XT]
19:26:19:         CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll': The
19:26:19:               specified module could not be found.
19:26:19:
19:26:19:       OpenCL: Not detected: Failed to open dynamic library 'OpenCL.dll': The
19:26:19:               specified module could not be found.
19:26:19:
19:26:19:***********************************************************************
19:26:19:<config>
19:26:19:  <!-- Network -->
19:26:19:  <proxy v=':8080'/>
19:26:19:
19:26:19:  <!-- Slot Control -->
19:26:19:  <power v='full'/>
19:26:19:
19:26:19:  <!-- User Information -->

19:26:19:
19:26:19:  <!-- Folding Slots -->
19:26:19:  <slot id='0' type='CPU'>
19:26:19:    <paused v='true'/>
19:26:19:  </slot>
19:26:19:  <slot id='1' type='GPU'>
19:26:19:    <paused v='true'/>
19:26:19:    <pci-bus v='0'/>
19:26:19:    <pci-slot v='2'/>
19:26:19:  </slot>
19:26:19:  <slot id='2' type='GPU'>
19:26:19:    <paused v='true'/>
19:26:19:    <pci-bus v='3'/>
19:26:19:    <pci-slot v='0'/>
19:26:19:  </slot>
19:26:19:</config>
19:26:19:Trying to access database...
19:26:19:Successfully acquired database lock
19:26:19:FS00:Initialized folding slot 00: cpu:6
19:26:19:WARNING:FS01:Disabling beta GPU slot 01: gpu:0:2 CFL GT2 [UHD Graphics 630].  Beta GPUs can be tested for no points by setting ``gpu-beta=true`` in the configuration.
19:26:19:WARNING:FS02:No CUDA or OpenCL 1.2+ support detected for GPU slot 02: gpu:3:0 Navi 32 [Radeon RX 7700XT/7800XT].  Disabling.
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Joe_H
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Re: 7800 XT Disabled in client

Post by Joe_H »

Are you using the video drivers from MS Windows Update or ones downloaded direct from AMD? Or did Windows Update do an update on them after you installed from an AMD download? MS just supplies the video driver component, not the OpenCL support needed for folding.

So if this is the case try reinstalling from a driver download from AMD. You may also need to reboot after installing.
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TheOGButters
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Joined: Sat Mar 30, 2024 12:02 am

Re: 7800 XT Disabled in client

Post by TheOGButters »

Joe_H wrote: ↑Sat Mar 30, 2024 7:58 pm Are you using the video drivers from MS Windows Update or ones downloaded direct from AMD? Or did Windows Update do an update on them after you installed from an AMD download? MS just supplies the video driver component, not the OpenCL support needed for folding.

So if this is the case try reinstalling from a driver download from AMD. You may also need to reboot after installing.
I can't believe I didn't think to check for an update from AMD but that was the problem!
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muziqaz
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Re: [SOLVED] 7800 XT Disabled in client

Post by muziqaz »

Windows is known to hijack hardware drivers, without warning too. Keep an eye on that. Sometimes it happens in the middle of work too. There are broken ways to tell Windows not to do it, they don't work most of the times. I believe AMD came up with their own workaround for this problem in their latest drivers, so hopefully this will no longer an issue. Thanks MS for your ignorance and incompetence
FAH Omega tester
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