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Disabled GPU

Posted: Thu Feb 09, 2023 7:31 am
by aaaaaaaaaa
My GPU got disabled, I can see it in the folding slot in configure. I used a RTX A3000 mobile GPU, and here is the line of text from the client GPU.txt
0x10de:0x24b8:2:8:GA104GLM [RTX A3000 Mobile]
I had updated my GPU driver to the newest version and confirmed it's not been disabled by Windows. Does anyone know how to fix it?

Re: Disabled GPU

Posted: Thu Feb 09, 2023 2:32 pm
by Joe_H
Is this GPU part of a laptop? In a laptop generally there is both an integrated GPU for low power video usage and the discrete GPU is linked to it using Nvidia Optimus technology. That is a mix of hardware and software support for switching between the two GPUs. If that switches the RTX A3000 off, it will be disabled for use by F@h. You may need to set that it is always active for it to work for folding. Depending on the laptop this can be a control panel setting or on older ones a BIOS setting. This has come up for a number of persons doing folding on their laptops in the past, searches on Optimus should bring up some older topics about this.

Re: Disabled GPU

Posted: Thu Feb 09, 2023 2:45 pm
by JimboPalmer
Welcome to Folding@Home!

https://www.techpowerup.com/gpu-specs/r ... bile.c3806

Assuming this is a laptop, the specs indicate it meets F@H minimum specification.

Also assuming that you are the first to try to fold with this GPU, they will need it's Device id enable it.

Again assuming you use Windows, GPU-Z can provide that to you, then you post it here.

https://www.techpowerup.com/gpuz/

If my assumptions are wrong, correct me.

Re: Disabled GPU

Posted: Thu Feb 09, 2023 11:21 pm
by aaaaaaaaaa
The device ID is

10DE 24B9 - 1028 0B2B

Also, the GPU was soldered on my laptop motherboard. I didn't use cable to connect any external GPUs. I opened the control panel, but I don't know what's the next step.

Re: Disabled GPU

Posted: Sat Feb 11, 2023 5:20 am
by aaaaaaaaaa
JimboPalmer wrote: Thu Feb 09, 2023 2:45 pm Welcome to Folding@Home!

https://www.techpowerup.com/gpu-specs/r ... bile.c3806

Assuming this is a laptop, the specs indicate it meets F@H minimum specification.

Also assuming that you are the first to try to fold with this GPU, they will need it's Device id enable it.

Again assuming you use Windows, GPU-Z can provide that to you, then you post it here.

https://www.techpowerup.com/gpuz/

If my assumptions are wrong, correct me.
The device ID is

10DE 24B9 - 1028 0B2B

Re: Disabled GPU

Posted: Sat Feb 11, 2023 6:15 am
by aaaaaaaaaa
Joe_H wrote: Thu Feb 09, 2023 2:32 pm Is this GPU part of a laptop? In a laptop generally there is both an integrated GPU for low power video usage and the discrete GPU is linked to it using Nvidia Optimus technology. That is a mix of hardware and software support for switching between the two GPUs. If that switches the RTX A3000 off, it will be disabled for use by F@h. You may need to set that it is always active for it to work for folding. Depending on the laptop this can be a control panel setting or on older ones a BIOS setting. This has come up for a number of persons doing folding on their laptops in the past, searches on Optimus should bring up some older topics about this.
The GPU was soldered on my laptop motherboard. I didn't use cable to connect any external GPUs. I opened the control panel, but I don't know what's the next step.

Re: Disabled GPU

Posted: Sat Feb 11, 2023 7:31 pm
by toTOW
Added the following devices to the list of supported GPUs :
0x24b9 / GA104GLM [RTX A3000 12GB Laptop GPU]
0x24ba / GA104GLM [RTX A4500 Laptop GPU]
0x24bb / GA104GLM [RTX A3000 Laptop GPU]

Re: Disabled GPU

Posted: Sun Feb 12, 2023 6:34 am
by aaaaaaaaaa
toTOW wrote: Sat Feb 11, 2023 7:31 pm Added the following devices to the list of supported GPUs :
0x24b9 / GA104GLM [RTX A3000 12GB Laptop GPU]
0x24ba / GA104GLM [RTX A4500 Laptop GPU]
0x24bb / GA104GLM [RTX A3000 Laptop GPU]
Problem solved, thank you!