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.WU not uploading

Posted: Mon Nov 15, 2021 4:41 pm
by silverpulser
Is this a temporary issue?

16:17:32:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18117 run:0 clone:66 gen:62 core:0x22 unit:0x000000420000003e000046c500000000
16:17:32:WU00:FS01:Uploading 11.01MiB to 34.72.228.44
16:17:32:WU00:FS01:Connecting to 34.72.228.44:8080
16:17:38:WU00:FS01:Upload 27.24%
16:17:44:WU00:FS01:Upload 56.75%
16:17:50:WU00:FS01:Upload 86.26%
16:17:52:WU00:FS01:Upload complete
16:17:52:WU00:FS01:Server responded PLEASE_WAIT (464)
16:17:52:WARNING:WU00:FS01:Failed to send results, will try again later

Re: .WU not uploading

Posted: Mon Nov 15, 2021 4:55 pm
by Joe_H
The WS is out of space, not an issue with the WU. See this topic - viewtopic.php?f=18&t=37549

Re: .WU not uploading

Posted: Mon Nov 15, 2021 5:38 pm
by silverpulser
So we just sit and wait for a resolution. OK but will the proper credit be given?

Re: .WU not uploading

Posted: Mon Nov 15, 2021 5:43 pm
by Neil-B
Completed wus are credited based on the time it gets successfully uploaded to the work server ... if for some reason like now it is delayed then the credit will reduce to reflect this delay ... if it times out before the server receives it then no credit is given

Re: .WU not uploading

Posted: Mon Nov 15, 2021 8:53 pm
by Neil-B
The WS has been taken down to be sorted out ... however the CS issue was resolved and anyone with uploads that were not uploading to 34.72.228.44 should find the uploads have now succeeded to the CS.

Re: .WU not uploading

Posted: Thu Nov 18, 2021 3:50 am
by Oleg F
Persisting problem

03:45:53:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18201 run:27331 clone:0 gen:17 core:0x22 unit:0x00000000000000110000471900006ac3
03:45:53:WU00:FS01:Uploading 25.42MiB to 128.252.203.11
03:45:53:WU00:FS01:Connecting to 128.252.203.11:8080
03:45:59:WU00:FS01:Upload 1.72%
03:46:05:WU00:FS01:Upload 3.44%
03:46:11:WU00:FS01:Upload 5.16%
03:46:17:WU00:FS01:Upload 6.88%
03:46:38:WU00:FS01:Upload 7.62%
03:46:38:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
03:46:38:WU00:FS01:Trying to send results to collection server
03:46:38:WU00:FS01:Uploading 25.42MiB to 128.252.203.10
03:46:38:WU00:FS01:Connecting to 128.252.203.10:8080
03:46:44:WU00:FS01:Upload 1.48%
03:46:50:WU00:FS01:Upload 3.20%
03:46:56:WU00:FS01:Upload 4.92%
03:47:02:WU00:FS01:Upload 6.64%
03:47:24:WU00:FS01:Upload 7.62%
03:47:24:ERROR:WU00:FS01:Exception: Transfer failed

Re: .WU not uploading

Posted: Thu Nov 18, 2021 7:20 am
by Neil-B
Different server ... Different Issue as this one is interrupting early in transfer ... Checked server and has ample space ... Looks potentially like some form of comms interruption ... I am getting uploads to that server going through regularly so might not be at server end ... If you have any A/V or DPI running it might be worth checking if that is causing the issue as it appears to keep failing at same point - or some form of traffic shaping ... stats don't show it as having been received already so doesn't look like a "short response but really uploaded then keeps retrying scenario"... When you say persistent problem do you mean this is still happening on this wu/rig - has it cleared yet?

Re: .WU not uploading

Posted: Fri Nov 19, 2021 1:37 am
by jjmiller
Oleg- thanks for posting! Are you still having this issue? We have had some rare issues with WUs not being returned to the server for reasons we haven't been able to track down yet. If you're still having this issue, we'd like to try a TCP capture to see if we can get an idea of what's going on.

Thanks,

Re: .WU not uploading

Posted: Fri Nov 19, 2021 11:18 am
by Oleg F
Good Day!

Turned AV(Comodo) off, problem persists.

11:06:00:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18201 run:27331 clone:0 gen:17 core:0x22 unit:0x00000000000000110000471900006ac3
11:06:00:WU00:FS01:Uploading 25.42MiB to 128.252.203.11
11:06:00:WU00:FS01:Connecting to 128.252.203.11:8080
11:06:06:WU00:FS01:Upload 1.48%
11:06:12:WU00:FS01:Upload 3.20%
11:06:18:WU00:FS01:Upload 4.92%
11:06:24:WU00:FS01:Upload 6.64%
11:06:46:WU00:FS01:Upload 7.62%
11:06:46:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
11:06:46:WU00:FS01:Trying to send results to collection server
11:06:46:WU00:FS01:Uploading 25.42MiB to 128.252.203.10
11:06:46:WU00:FS01:Connecting to 128.252.203.10:8080
11:06:52:WU00:FS01:Upload 1.48%
11:06:58:WU00:FS01:Upload 3.20%
11:07:04:WU00:FS01:Upload 4.92%
11:07:10:WU00:FS01:Upload 6.39%
11:07:32:WU00:FS01:Upload 7.62%
11:07:33:ERROR:WU00:FS01:Exception: Transfer failed

Re: .WU not uploading

Posted: Fri Nov 19, 2021 11:19 am
by Oleg F
Don't understand clearly, what is DPI

Re: .WU not uploading

Posted: Fri Nov 19, 2021 12:21 pm
by gunnarre
Deep Packet Inspection - in other words a firewall in a router somewhere along the way (at your home network or ISP) which allows regular HTTP access to http://128.252.203.10 on port 80 and 8080, but finds the WU data itself to be suspicious. To check if that is the case, you might try a VPN, tethering your computer to your cell phone or using some other way to test with an alternative network connection.

Re: .WU not uploading

Posted: Fri Nov 19, 2021 3:33 pm
by jjmiller
Ok- one additional suggestion while I hunt down whether we can do a TCP.

If you are on a Desktop computer, could you try navigating to "advanced settings" on FAHcontrol (configure-> Advanced) and see if the "Power, pause work while on battery power." box is checked? The one case we have documented of a "stuck" WU (if this is the same problem) being fixed was when a user unchecked this check box: viewtopic.php?f=18&t=37508&start=15#p353744.

In the meantime, I'll continue to try setting up a TCP on our end to see if we can get a better idea why the transfer is failing.

Re: .WU not uploading

Posted: Fri Nov 19, 2021 3:45 pm
by jjmiller
Oleg,

I did manage to get a TCP capture setup. Would you be willing to post one of the following to help in our TCP analysis?

1) Windows for attempted returns from UTC: 2021-11-19 15:40 to 18:40. (e.g. in your most recent post 11:06:00-11:07:33)
2) Log file from the stuck WU trimmed to the time UTC: 2021-11-19 15:40 to 18:40

Thanks!

Re: .WU not uploading

Posted: Fri Nov 19, 2021 11:18 pm
by Oleg F
Good Day!
"Pause work while on battery power" checked, didn't touch it.
Yes, using desktop PC, Win7, Ryzen 3400G, WU done on AMD RX 570.
Deep Packet Inspection - well, doubtful, router or ISP aren't expected to prevent anything, it's Ukraine.
Cell phone internet - sorry, don't have one available now

17:06:01:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18201 run:27331 clone:0 gen:17 core:0x22 unit:0x00000000000000110000471900006ac3
17:06:01:WU00:FS01:Uploading 25.42MiB to 128.252.203.11
17:06:01:WU00:FS01:Connecting to 128.252.203.11:8080
17:06:13:WU00:FS01:Upload 0.49%
17:06:19:WU00:FS01:Upload 2.21%
17:06:25:WU00:FS01:Upload 3.93%
17:06:31:WU00:FS01:Upload 5.65%
17:06:37:WU00:FS01:Upload 7.38%
17:06:56:WU00:FS01:Upload 7.62%
17:06:56:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
17:06:56:WU00:FS01:Trying to send results to collection server
17:06:56:WU00:FS01:Uploading 25.42MiB to 128.252.203.10
17:06:56:WU00:FS01:Connecting to 128.252.203.10:8080
17:07:02:WU00:FS01:Upload 1.48%
17:07:08:WU00:FS01:Upload 2.95%
17:07:14:WU00:FS01:Upload 4.67%
17:07:20:WU00:FS01:Upload 6.39%
17:07:43:WU00:FS01:Upload 7.62%
17:07:43:ERROR:WU00:FS01:Exception: Transfer failed
18:06:01:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18201 run:27331 clone:0 gen:17 core:0x22 unit:0x00000000000000110000471900006ac3
18:06:01:WU00:FS01:Uploading 25.42MiB to 128.252.203.11
18:06:01:WU00:FS01:Connecting to 128.252.203.11:8080
18:06:07:WU00:FS01:Upload 1.48%
18:06:13:WU00:FS01:Upload 3.20%
18:06:19:WU00:FS01:Upload 4.92%
18:06:25:WU00:FS01:Upload 6.39%
18:06:48:WU00:FS01:Upload 7.62%
18:06:48:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
18:06:48:WU00:FS01:Trying to send results to collection server
18:06:48:WU00:FS01:Uploading 25.42MiB to 128.252.203.10
18:06:48:WU00:FS01:Connecting to 128.252.203.10:8080
18:06:54:WU00:FS01:Upload 1.72%
18:07:00:WU00:FS01:Upload 3.44%
18:07:06:WU00:FS01:Upload 4.92%
18:07:12:WU00:FS01:Upload 6.64%
18:07:34:WU00:FS01:Upload 7.62%
18:07:34:ERROR:WU00:FS01:Exception: Transfer failed
19:06:02:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18201 run:27331 clone:0 gen:17 core:0x22 unit:0x00000000000000110000471900006ac3
19:06:02:WU00:FS01:Uploading 25.42MiB to 128.252.203.11
19:06:02:WU00:FS01:Connecting to 128.252.203.11:8080
19:06:08:WU00:FS01:Upload 1.72%
19:06:14:WU00:FS01:Upload 3.44%
19:06:20:WU00:FS01:Upload 5.16%
19:06:26:WU00:FS01:Upload 6.64%
19:06:48:WU00:FS01:Upload 7.62%
19:06:48:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
19:06:48:WU00:FS01:Trying to send results to collection server
19:06:48:WU00:FS01:Uploading 25.42MiB to 128.252.203.10
19:06:48:WU00:FS01:Connecting to 128.252.203.10:8080
19:06:54:WU00:FS01:Upload 1.48%
19:07:00:WU00:FS01:Upload 3.20%
19:07:06:WU00:FS01:Upload 4.92%
19:07:12:WU00:FS01:Upload 6.15%
19:07:42:WU00:FS01:Upload 7.62%
19:07:43:ERROR:WU00:FS01:Exception: Transfer failed
20:06:02:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18201 run:27331 clone:0 gen:17 core:0x22 unit:0x00000000000000110000471900006ac3
20:06:02:WU00:FS01:Uploading 25.42MiB to 128.252.203.11
20:06:02:WU00:FS01:Connecting to 128.252.203.11:8080
20:06:08:WU00:FS01:Upload 1.72%
20:06:14:WU00:FS01:Upload 3.44%
20:06:20:WU00:FS01:Upload 5.16%
20:06:26:WU00:FS01:Upload 6.64%
20:06:48:WU00:FS01:Upload 7.62%
20:06:48:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
20:06:48:WU00:FS01:Trying to send results to collection server
20:06:48:WU00:FS01:Uploading 25.42MiB to 128.252.203.10
20:06:48:WU00:FS01:Connecting to 128.252.203.10:8080
20:06:54:WU00:FS01:Upload 1.72%
20:07:00:WU00:FS01:Upload 3.44%
20:07:06:WU00:FS01:Upload 4.92%
20:07:12:WU00:FS01:Upload 6.64%
20:07:34:WU00:FS01:Upload 7.62%
20:07:34:ERROR:WU00:FS01:Exception: Transfer failed

Don't see "file attach" form, uploaded WU here, for just-in-case case.

Code: Select all

https://fex.net/s/x6feolt
file:00.7z
pass:123FAH

Re: .WU not uploading

Posted: Mon Nov 22, 2021 11:43 pm
by Oleg F
Finally:

08:06:14:WU00:FS01:Sending unit results: id:00 state:SEND error:NO_ERROR project:18201 run:27331 clone:0 gen:17 core:0x22 unit:0x00000000000000110000471900006ac3
08:06:14:WU00:FS01:Uploading 25.42MiB to 128.252.203.11
08:06:14:WU00:FS01:Connecting to 128.252.203.11:8080
08:06:20:WU00:FS01:Upload 1.72%
08:06:26:WU00:FS01:Upload 3.44%
08:06:32:WU00:FS01:Upload 5.16%
08:06:38:WU00:FS01:Upload 6.88%
08:07:00:WU00:FS01:Upload 7.62%
08:07:00:WARNING:WU00:FS01:Exception: Failed to send results to work server: Transfer failed
08:07:00:WU00:FS01:Trying to send results to collection server
08:07:00:WU00:FS01:Uploading 25.42MiB to 128.252.203.10
08:07:00:WU00:FS01:Connecting to 128.252.203.10:8080
08:07:07:WU00:FS01:Upload 1.72%
08:07:13:WU00:FS01:Upload 3.44%
08:07:19:WU00:FS01:Upload 5.16%
08:07:25:WU00:FS01:Upload 7.13%
08:07:46:WU00:FS01:Upload 7.62%
08:07:46:ERROR:WU00:FS01:Exception: Transfer failed
08:19:48:WARNING:WU00:FS01:Past final deadline 2021-11-22T08:19:47Z, dumping
08:19:48:WU00:FS01:Cleaning up