Page 1 of 1

New install, client stuck on Updating

Posted: Tue Mar 24, 2020 4:24 pm
by jzadra
I just installed on a macbook and the client is stuck showing "Updating". I've read the suggestions of deleting the config file and also trying to restart, however the help documentation is abysmal. Where is the config file stored on Mac OS? How do I restart on Mac OS? (Or is there another solution?)

Re: New install, client stuck on Updating

Posted: Tue Mar 24, 2020 8:06 pm
by Joe_H
The config file named config.xml is located in /Library/Application Support/FAHClient/.

Easiest way to restart is by rebooting your Mac.

To do so without rebooting you will need to use the Terminal app and enter the following commands at the prompt to first stop and then start the FAHClient process:

sudo launchctl unload -w /Library/LaunchDaemons/edu.stanford.folding.fahclient.plist

sudo launchctl load -w /Library/LaunchDaemons/edu.stanford.folding.fahclient.plist

You will be prompted for an admin account password to authorize this.

Re: New install, client stuck on Updating

Posted: Tue Mar 24, 2020 8:20 pm
by jzadra
Thanks for the reply. /Library/LaunchDaemons/edu.stanford.folding.fahclient.plist does not exist on my system.

Re: New install, client stuck on Updating

Posted: Thu Mar 26, 2020 9:14 pm
by linlu
Filename is: org.foldingathome.fahclient.plist

Corrected commands are:

Code: Select all

sudo launchctl unload -w /Library/LaunchDaemons/org.foldingathome.fahclient.plist

sudo launchctl load -w /Library/LaunchDaemons/org.foldingathome.fahclient.plist
However, it didn't seem to work. Still stuck at updating.

Re: New install, client stuck on Updating

Posted: Fri Mar 27, 2020 2:19 am
by Joe_H
It may depend on when the client was installed, when I did the download was from a server at Stanford. So I guess part of the .plist name is based on the download site.

Did you remove the config.xml file before restarting? If you did and that was not enough, I can provide full uninstall and reinstall directions.

Re: New install, client stuck on Updating

Posted: Fri Mar 27, 2020 5:29 pm
by linlu
I rebooted but did not delete the config.xml file. It is now working. Yay! Thank you @Joe_H :D

Re: New install, client stuck on Updating

Posted: Sat Mar 28, 2020 2:40 am
by Joe_H
Good to hear :e)