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Issues with Client

Posted: Thu Mar 19, 2020 3:40 pm
by UnashamedSpace
Hi,
i'm a new donator. I started to fold with your software a few days ago and completed some projects. I'm having some problems with Folding@Home client.

The web client does not tell me which project I am donating my hardware resources to for processing. The section in question loads endlessly showing me only the word "loading ...". In the advanced control panel, I am given the project number but if I click on Copy, it does not copy anything.
I cannot access donor statistics or the "Team" page to participate in a team. Each time the error "Bad Gateway" or "Loading ..." appears.
Even though I have completed some projects for which I have received points according to the client logs, the Web Control panel tells me that I have 0 points.

How can i solve these problems? Thank you in advance for your help.

Re: Issues with Client

Posted: Thu Mar 19, 2020 4:00 pm
by JimboPalmer
I am told that if you are using Chrome, you can use a incognito window
Some users have success using http: instead of https:

Trying a different browser works for some.

I use the Advanced Control, instead of Web Control.

The servers have been overwhelmed since last friday. All you can do is keep trying.

If you type your project # in the bottom of this screen, it will list details
https://apps.foldingathome.org/project?p=11741

Re: Issues with Client

Posted: Fri Mar 20, 2020 8:18 am
by UnashamedSpace
JimboPalmer wrote:I am told that if you are using Chrome, you can use a incognito window
Some users have success using http: instead of https:

Trying a different browser works for some.

I use the Advanced Control, instead of Web Control.

The servers have been overwhelmed since last friday. All you can do is keep trying.

If you type your project # in the bottom of this screen, it will list details
https://apps.foldingathome.org/project?p=11741
Ok, thank you!

Re: Issues with Client

Posted: Fri Mar 20, 2020 2:57 pm
by Joe_H
Information on this is also included in a FAQ - COVID-19 Projects and F@h