Folding Forum

I keep getting this email (I edited my real name:

Hello AAAAAA BBBBBBBB,

Username: AAAAA_BBBBBB
Passkey: b1f2a216fdc9*************************

Please use these to activate your client.

** Note, your user name was modified because it contained unsupported characters.
Thank you,

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Problem is that my account appears to be active and I am processing data. So how do I correct the data to activate my client again?

The text of the message could be clearer, but by "activate" that means enter the passkey into the client to activate the Quick Return Bonus.

If you have received it more than once, many of the passkey emails have not been going through for various reasons, and they may just be resending the batch of ones they are not sure went through. I don't know the details, just that they are working on this problem.

The "new" passkey is the same as the old one. To be sure, I previously copied and pasted the new one in and since then I have received 2 more emails. Hopefully, they will cease. TY for your response !!

I continue to get 8-12 emails per day. I see that my username is what they changed it to. So, I am guessing that the email issue you identified is still happening.