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Can't got my passkey

Posted: Fri Mar 13, 2020 3:51 pm
by raven562
I've got the problem already discussed here. There were 6 attempts to receive passkey (mail_ru domain). Still no one letter received. I've check all e-mail folders (incoming, spam ,suspicious... etc.) - nothing, unfortunately.
Yesterday I've reset forgotten pass on Rosetta_home site - my e-mail working.

I have only one e-mail (yeah, old-fashion, but as-is). Should I make a new one?

Not critical error, but still want my passkey...

Re: Can't got my passkey

Posted: Fri Mar 13, 2020 9:34 pm
by foldy
Sent you a private message with a possible workaround

Re: Can't got my passkey

Posted: Fri Mar 13, 2020 9:42 pm
by Denisok
raven562 wrote:(mail_ru domain)
mail.ru doesn't accept mails without DKIM. At all. Even to spam folder. So, I suppose there is problem. Just use another service like gmail.com.

I suggest not to use mail.ru for important purposes, you will lose messages all the time.

Re: Can't got my passkey

Posted: Sat Mar 14, 2020 5:20 am
by raven562
Thank you for reply. Try new email service today's evening.

By the way this is first event with mail.ru over 17 years... I'm not sure mail service is a problem, but want my passkey, so let it be gmail ...

Re: Can't got my passkey

Posted: Sat Mar 14, 2020 8:36 pm
by raven562
Set up new e-mail via gmail.com and still got no passkey :) 15 minutes for e-mail delivery is sufficient time, I guess (I'm on Earth, not on Mars), so... I think Folding@home Project keeps an eye on me :)
Wait another 4 hours to try once more.

p.s.: Really funny situation :):):)

p.p.s.: I receive it!!!!! Yeah!!!!! (20 min, while typing this post)

Your recommendations with different e-mail works fine! Thank you!

Re: Can't got my passkey

Posted: Sat Mar 14, 2020 8:41 pm
by bruce
mail.ru has been an on-and-off problem. It gets listed as a source of spam so it may frequently be blocked either here or there. [Even a friendship between our Presidents doesn't seem to help. :wink: ]

The "Great Firewall of China" is another source of challenges.

Re: Can't got my passkey

Posted: Sat Mar 14, 2020 10:38 pm
by dcorbit
I have an ordinary gmail account in the USA and I still got no passkey.
I tried to resubmit and it said you have to wait.
Yes, I checked all the folders including junk mail and deleted.
I got no passkey.
Here's an idea, when someone submits the query, just pop up the passkey then and there. The email thing seems a bit problematic.

Re: Can't got my passkey

Posted: Sun Mar 15, 2020 12:07 am
by BlueRotkev
foldy wrote:Sent you a private message with a possible workaround
Could I have that workaround also please I use live.co.uk and nothing even after a few resends

TIA

Re: Can't got my passkey

Posted: Sun Mar 15, 2020 10:16 am
by Nathan_P
Please also bear in mind that the influx of new users is putting a strain on the passkey server, the amount of new requests meant it ended up on the spam lists at Google, these are mostly resolved now but it may take a few hours for your key to come through due to the load. IF you need the workround please post back and someone will assist. It won't be me as i don't know the workround!