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Computer constantly restarts

Posted: Sat Mar 07, 2020 10:44 pm
by awesomeness22008
About a minute after my computer turns on it restarts and if I turn off automatic startup for FAH this doesn't happen, the only thing I've seen about why it would restart is temperatures but I have no idea what those temperatures are.
I'm running a 3800x and a 5700xt

Re: Computer constantly restarts

Posted: Sat Mar 07, 2020 11:15 pm
by toTOW
How to provide enough info to get helpful support.

The log might help tu find a software cause, but I suspect something is wrong with your hardware ...

Disable automatic startup, then, you'll have to find the source of your issues : try to run only the CPU, then only the GPU. Of course, keep an eye on temperatures and voltages. Also, make sure that everything is mounted correctly (CPU heatsink and fan, PCIe power cables of the GPU, ...).

Re: Computer constantly restarts

Posted: Mon Mar 09, 2020 2:04 am
by awesomeness22008
The thing that makes me think it's not a hardware issue is that I've never had any issues like that before or since and I can run heaven and prime95 without issue.

Re: Computer constantly restarts

Posted: Mon Mar 09, 2020 2:21 am
by awesomeness22008

Code: Select all

*********************** Log Started 2020-03-09T02:19:52Z ***********************
02:19:52:************************* Folding@home Client *************************
02:19:52:        Website: https://foldingathome.org/
02:19:52:      Copyright: (c) 2009-2018 foldingathome.org
02:19:52:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
02:19:52:           Args: --open-web-control
02:19:52:         Config: C:\Users\nicho\AppData\Roaming\FAHClient\config.xml
02:19:52:******************************** Build ********************************
02:19:52:        Version: 7.5.1
02:19:52:           Date: May 11 2018
02:19:52:           Time: 13:06:32
02:19:52:     Repository: Git
02:19:52:       Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
02:19:52:         Branch: master
02:19:52:       Compiler: Visual C++ 2008
02:19:52:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
02:19:52:       Platform: win32 10
02:19:52:           Bits: 32
02:19:52:           Mode: Release
02:19:52:******************************* System ********************************
02:19:52:            CPU: AMD Ryzen 7 3800X 8-Core Processor
02:19:52:         CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
02:19:52:           CPUs: 16
02:19:52:         Memory: 15.93GiB
02:19:52:    Free Memory: 3.56GiB
02:19:52:        Threads: WINDOWS_THREADS
02:19:52:     OS Version: 6.2
02:19:52:    Has Battery: false
02:19:52:     On Battery: false
02:19:52:     UTC Offset: -4
02:19:52:            PID: 1700
02:19:52:            CWD: C:\Users\nicho\AppData\Roaming\FAHClient
02:19:52:             OS: Windows 10 Enterprise
02:19:52:        OS Arch: AMD64
02:19:52:           GPUs: 1
02:19:52:          GPU 0: Bus:11 Slot:0 Func:0 AMD:6 Navi 10 [Radeon RX 5600 OEM/5600 XT
02:19:52:                 / 5700/5700 XT]
02:19:52:           CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll': The
02:19:52:                 specified module could not be found.
02:19:52:
02:19:52:OpenCL Device 0: Platform:0 Device:0 Bus:11 Slot:0 Compute:1.2 Driver:3004.8
02:19:52:  Win32 Service: false
02:19:52:***********************************************************************
02:19:52:<config>
02:19:52:  <!-- Slot Control -->
02:19:52:  <power v='FULL'/>
02:19:52:
02:19:52:  <!-- User Information -->
02:19:52:  <passkey v='********************************'/>
02:19:52:  <team v='223518'/>
02:19:52:  <user v='NicholasMcMillan'/>
02:19:52:
02:19:52:  <!-- Folding Slots -->
02:19:52:  <slot id='0' type='CPU'/>
02:19:52:  <slot id='1' type='GPU'/>
02:19:52:</config>
02:19:52:Trying to access database...
02:19:52:Successfully acquired database lock
02:19:52:Enabled folding slot 00: READY cpu:15
02:19:52:Enabled folding slot 01: READY gpu:0:Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]
02:19:52:WU00:FS01:Starting
02:19:52:WU00:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\nicho\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 00 -suffix 01 -version 705 -lifeline 1700 -checkpoint 15 -gpu-vendor amd -opencl-platform 0 -opencl-device 0 -gpu 0
02:19:52:WU00:FS01:Started FahCore on PID 5000
02:19:53:WU00:FS01:Core PID:13096
02:19:53:WU00:FS01:FahCore 0x22 started
02:19:53:WU03:FS00:Starting
02:19:53:WU03:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\nicho\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 03 -suffix 01 -version 705 -lifeline 1700 -checkpoint 15 -np 15
02:19:53:WU03:FS00:Started FahCore on PID 11064
02:19:53:WU03:FS00:Core PID:556
02:19:53:WU03:FS00:FahCore 0xa7 started
02:19:53:WU00:FS01:0x22:*********************** Log Started 2020-03-09T02:19:53Z ***********************
02:19:53:WU00:FS01:0x22:*************************** Core22 Folding@home Core ***************************
02:19:53:WU00:FS01:0x22:       Type: 0x22
02:19:53:WU00:FS01:0x22:       Core: Core22
02:19:53:WU00:FS01:0x22:    Website: https://foldingathome.org/
02:19:53:WU00:FS01:0x22:  Copyright: (c) 2009-2018 foldingathome.org
02:19:53:WU00:FS01:0x22:     Author: John Chodera <john.chodera@choderalab.org> and Rafal Wiewiora
02:19:53:WU00:FS01:0x22:             <rafal.wiewiora@choderalab.org>
02:19:53:WU00:FS01:0x22:       Args: -dir 00 -suffix 01 -version 705 -lifeline 5000 -checkpoint 15
02:19:53:WU00:FS01:0x22:             -gpu-vendor amd -opencl-platform 0 -opencl-device 0 -gpu 0
02:19:53:WU00:FS01:0x22:     Config: <none>
02:19:53:WU00:FS01:0x22:************************************ Build *************************************
02:19:53:WU00:FS01:0x22:    Version: 0.0.2
02:19:53:WU00:FS01:0x22:       Date: Dec 6 2019
02:19:53:WU00:FS01:0x22:       Time: 21:30:31
02:19:53:WU00:FS01:0x22: Repository: Git
02:19:53:WU00:FS01:0x22:   Revision: abeb39247cc72df5af0f63723edafadb23d5dfbe
02:19:53:WU00:FS01:0x22:     Branch: HEAD
02:19:53:WU00:FS01:0x22:   Compiler: Visual C++ 2008
02:19:53:WU00:FS01:0x22:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
02:19:53:WU00:FS01:0x22:   Platform: win32 10
02:19:53:WU00:FS01:0x22:       Bits: 64
02:19:53:WU00:FS01:0x22:       Mode: Release
02:19:53:WU00:FS01:0x22:************************************ System ************************************
02:19:53:WU00:FS01:0x22:        CPU: AMD Ryzen 7 3800X 8-Core Processor
02:19:53:WU00:FS01:0x22:     CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
02:19:53:WU00:FS01:0x22:       CPUs: 16
02:19:53:WU00:FS01:0x22:     Memory: 15.93GiB
02:19:53:WU00:FS01:0x22:Free Memory: 3.53GiB
02:19:53:WU00:FS01:0x22:    Threads: WINDOWS_THREADS
02:19:53:WU00:FS01:0x22: OS Version: 6.2
02:19:53:WU00:FS01:0x22:Has Battery: false
02:19:53:WU00:FS01:0x22: On Battery: false
02:19:53:WU00:FS01:0x22: UTC Offset: -4
02:19:53:WU00:FS01:0x22:        PID: 13096
02:19:53:WU00:FS01:0x22:        CWD: C:\Users\nicho\AppData\Roaming\FAHClient\work
02:19:53:WU00:FS01:0x22:         OS: Windows 10 Pro
02:19:53:WU00:FS01:0x22:    OS Arch: AMD64
02:19:53:WU00:FS01:0x22:********************************************************************************
02:19:53:WU00:FS01:0x22:Project: 11737 (Run 0, Clone 18415, Gen 0)
02:19:53:WU00:FS01:0x22:Unit: 0x000000008ca304f15e63e2e909c2bdf4
02:19:53:WU00:FS01:0x22:Reading tar file core.xml
02:19:53:WU00:FS01:0x22:Reading tar file integrator.xml
02:19:53:WU00:FS01:0x22:Reading tar file state.xml
02:19:53:WU00:FS01:0x22:Reading tar file system.xml
02:19:53:WU00:FS01:0x22:Digital signatures verified
02:19:53:WU00:FS01:0x22:Folding@home GPU Core22 Folding@home Core
02:19:53:WU00:FS01:0x22:Version 0.0.2
02:19:53:WARNING:WU03:FS00:FahCore returned: BAD_FRAME_CHECKSUM (112 = 0x70)
02:19:53:WARNING:WU03:FS00:Fatal error, dumping
02:19:53:WU03:FS00:Sending unit results: id:03 state:SEND error:DUMPED project:14190 run:15 clone:47 gen:5 core:0xa7 unit:0x000000060002894b5d5d2e030cdd4912
02:19:53:WU03:FS00:Connecting to 155.247.166.219:8080
02:19:53:WU01:FS00:Connecting to 65.254.110.245:8080
02:19:54:WU03:FS00:Server responded WORK_ACK (400)
02:19:54:WU03:FS00:Cleaning up
02:19:54:WARNING:WU01:FS00:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
02:19:54:WU01:FS00:Connecting to 18.218.241.186:80
02:19:54:WU01:FS00:Assigned to work server 155.247.164.213
02:19:54:WU01:FS00:Requesting new work unit for slot 00: READY cpu:15 from 155.247.164.213
02:19:54:WU01:FS00:Connecting to 155.247.164.213:8080
02:19:54:WU01:FS00:Downloading 1.23MiB
02:19:54:WU01:FS00:Download complete
02:19:54:WU01:FS00:Received Unit: id:01 state:DOWNLOAD error:NO_ERROR project:14198 run:4 clone:27 gen:0 core:0xa7 unit:0x000000009bf7a4d55e655ff0e8926a5f
02:19:54:WU01:FS00:Starting
02:19:54:WU01:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\nicho\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 01 -suffix 01 -version 705 -lifeline 1700 -checkpoint 15 -np 15
02:19:54:WU01:FS00:Started FahCore on PID 12360
02:19:54:WU01:FS00:Core PID:1012
02:19:54:WU01:FS00:FahCore 0xa7 started
02:19:55:WU01:FS00:0xa7:*********************** Log Started 2020-03-09T02:19:54Z ***********************
02:19:55:WU01:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
02:19:55:WU01:FS00:0xa7:       Type: 0xa7
02:19:55:WU01:FS00:0xa7:       Core: Gromacs
02:19:55:WU01:FS00:0xa7:       Args: -dir 01 -suffix 01 -version 705 -lifeline 12360 -checkpoint 15 -np
02:19:55:10:127.0.0.1:New Web connection
02:19:55:WU01:FS00:0xa7:             15
02:19:55:WU01:FS00:0xa7:************************************ CBang *************************************
02:19:55:WU01:FS00:0xa7:       Date: Oct 26 2019
02:19:55:WU01:FS00:0xa7:       Time: 01:38:25
02:19:55:WU01:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
02:19:55:WU01:FS00:0xa7:     Branch: master
02:19:55:WU01:FS00:0xa7:   Compiler: Visual C++ 2008
02:19:55:WU01:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
02:19:55:WU01:FS00:0xa7:   Platform: win32 10
02:19:55:WU01:FS00:0xa7:       Bits: 64
02:19:55:WU01:FS00:0xa7:       Mode: Release
02:19:55:WU01:FS00:0xa7:************************************ System ************************************
02:19:55:WU01:FS00:0xa7:        CPU: AMD Ryzen 7 3800X 8-Core Processor
02:19:55:WU01:FS00:0xa7:     CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
02:19:55:WU01:FS00:0xa7:       CPUs: 16
02:19:55:WU01:FS00:0xa7:     Memory: 15.93GiB
02:19:55:WU01:FS00:0xa7:Free Memory: 3.50GiB
02:19:55:WU01:FS00:0xa7:    Threads: WINDOWS_THREADS
02:19:55:WU01:FS00:0xa7: OS Version: 6.2
02:19:55:WU01:FS00:0xa7:Has Battery: false
02:19:55:WU01:FS00:0xa7: On Battery: false
02:19:55:WU01:FS00:0xa7: UTC Offset: -4
02:19:55:WU01:FS00:0xa7:        PID: 1012
02:19:55:WU01:FS00:0xa7:        CWD: C:\Users\nicho\AppData\Roaming\FAHClient\work
02:19:55:WU01:FS00:0xa7:******************************** Build - libFAH ********************************
02:19:55:WU01:FS00:0xa7:    Version: 0.0.18
02:19:55:WU01:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
02:19:55:WU01:FS00:0xa7:  Copyright: 2019 foldingathome.org
02:19:55:WU01:FS00:0xa7:   Homepage: https://foldingathome.org/
02:19:55:WU01:FS00:0xa7:       Date: Oct 26 2019
02:19:55:WU01:FS00:0xa7:       Time: 01:52:30
02:19:55:WU01:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
02:19:55:WU01:FS00:0xa7:     Branch: master
02:19:55:WU01:FS00:0xa7:   Compiler: Visual C++ 2008
02:19:55:WU01:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
02:19:55:WU01:FS00:0xa7:   Platform: win32 10
02:19:55:WU01:FS00:0xa7:       Bits: 64
02:19:55:WU01:FS00:0xa7:       Mode: Release
02:19:55:WU01:FS00:0xa7:************************************ Build *************************************
02:19:55:WU01:FS00:0xa7:       SIMD: avx_256
02:19:55:WU01:FS00:0xa7:********************************************************************************
02:19:55:WU01:FS00:0xa7:Project: 14198 (Run 4, Clone 27, Gen 0)
02:19:55:WU01:FS00:0xa7:Unit: 0x000000009bf7a4d55e655ff0e8926a5f
02:19:55:WU01:FS00:0xa7:Reading tar file core.xml
02:19:55:WU01:FS00:0xa7:Reading tar file frame0.tpr
02:19:55:WU01:FS00:0xa7:Digital signatures verified
02:19:55:WU01:FS00:0xa7:Calling: mdrun -s frame0.tpr -o frame0.trr -cpt 15 -nt 15
02:19:55:WU01:FS00:0xa7:Steps: first=0 total=500000
02:19:56:WU01:FS00:0xa7:Completed 1 out of 500000 steps (0%)
02:20:09:WU00:FS01:0x22:Completed 0 out of 5000000 steps (0%)
02:20:09:WU00:FS01:0x22:Temperature control disabled. Requirements: single Nvidia GPU, tmax must be < 110 and twait >= 900
02:20:11:FS00:Paused
02:20:11:FS01:Paused
02:20:11:FS00:Shutting core down
02:20:11:FS01:Shutting core down
02:20:11:WU00:FS01:0x22:WARNING:Console control signal 1 on PID 13096
02:20:11:WU00:FS01:0x22:Exiting, please wait. . .
02:20:11:WU01:FS00:0xa7:WARNING:Console control signal 1 on PID 1012
02:20:11:WU01:FS00:0xa7:Exiting, please wait. . .
02:20:11:WU00:FS01:0x22:Folding@home Core Shutdown: INTERRUPTED
02:20:12:WU01:FS00:0xa7:Folding@home Core Shutdown: INTERRUPTED
02:20:12:WU00:FS01:FahCore returned: INTERRUPTED (102 = 0x66)
02:20:12:WU01:FS00:FahCore returned: INTERRUPTED (102 = 0x66)
02:20:53:Saving configuration to config.xml
02:20:53:<config>
02:20:53:  <!-- Slot Control -->
02:20:53:  <power v='FULL'/>
02:20:53:
02:20:53:  <!-- User Information -->
02:20:53:  <passkey v='********************************'/>
02:20:53:  <team v='223518'/>
02:20:53:  <user v='NicholasMcMillan'/>
02:20:53:
02:20:53:  <!-- Folding Slots -->
02:20:53:  <slot id='0' type='CPU'>
02:20:53:    <paused v='true'/>
02:20:53:  </slot>
02:20:53:  <slot id='1' type='GPU'>
02:20:53:    <paused v='true'/>
02:20:53:  </slot>
02:20:53:</config>

Re: Computer constantly restarts

Posted: Mon Mar 09, 2020 2:53 am
by bruce
Prime95 is suitable for benchmarking programs that use integer arithmetic but it has never been suitable for heavy floating point calculations. Moreover Core22 isn't putting a heavy load on your CPU. it's using your GPU which probably generates a lot more heat so heaven is probably more appropriate, though I've never used it, myself.

Core_a7 is stressing your CPU but it's now using AVX rather than just sse2 so that probably boosted your total heat a bit more, too.

What temperatures are you seeing?

Re: Computer constantly restarts

Posted: Mon Mar 09, 2020 2:59 am
by awesomeness22008
My CPU is running at 68 and my GPU is a 78 which is pretty normal for it.

And now I just tried running it again and everything is running fine so I don't know what happend.
My CPU runs pinned at 100% and my GPU between 50-85%

Re: Computer constantly restarts

Posted: Mon Mar 09, 2020 11:27 am
by foldy
In Windows event log there should be a system error message indicating why the Windows reboots.

Re: Computer constantly restarts

Posted: Sat Mar 14, 2020 10:16 am
by Nathan_P
Sounds like either power or heat. What PSU are you using?