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FAH can't receive WUs
Posted: Wed Jan 08, 2020 10:49 am
by Caty
Hi,
I'm new to Folding@home and I downloaded the client. The problem is that i'm online but it says I'm inactive. What do I have to do?
Code: Select all
*********************** Log Started 2020-01-08T10:35:35Z ***********************
10:35:35:************************* Folding@home Client *************************
10:35:35: Website: https://foldingathome.org/
10:35:35: Copyright: (c) 2009-2018 foldingathome.org
10:35:35: Author: Joseph Coffland <joseph@cauldrondevelopment.com>
10:35:35: Args: --open-web-control
10:35:35: Config: <none>
10:35:35:******************************** Build ********************************
10:35:35: Version: 7.5.1
10:35:35: Date: May 11 2018
10:35:35: Time: 13:06:32
10:35:35: Repository: Git
10:35:35: Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
10:35:35: Branch: master
10:35:35: Compiler: Visual C++ 2008
10:35:35: Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
10:35:35: Platform: win32 10
10:35:35: Bits: 32
10:35:35: Mode: Release
10:35:35:******************************* System ********************************
10:35:35: CPU: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
10:35:35: CPU ID: GenuineIntel Family 6 Model 78 Stepping 3
10:35:35: CPUs: 4
10:35:35: Memory: 15.89GiB
10:35:35: Free Memory: 12.67GiB
10:35:35: Threads: WINDOWS_THREADS
10:35:35: OS Version: 6.2
10:35:35: Has Battery: true
10:35:35: On Battery: false
10:35:35: UTC Offset: 1
10:35:35: PID: 10008
10:35:35: CWD: C:\Users\cflores\AppData\Roaming\FAHClient
10:35:35: OS: Windows 10 Enterprise
10:35:35: OS Arch: AMD64
10:35:35: GPUs: 0
10:35:35: CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll':
10:35:35: Impossibile trovare il modulo specificato.
10:35:35:
10:35:35:OpenCL Device 0: Platform:0 Device:0 Bus:NA Slot:NA Compute:2.0 Driver:22.20
10:35:35:OpenCL Device 2: Platform:1 Device:0 Bus:1 Slot:0 Compute:1.2 Driver:2482.5
10:35:35: Win32 Service: false
10:35:35:***********************************************************************
10:35:35:<config>
10:35:35: <!-- Folding Slots -->
10:35:35:</config>
10:35:35:Connecting to assign1.foldingathome.org:8080
10:36:03:WARNING:Attempting to update GPUs.txt from assign1.foldingathome.org:8080: Failed to read stream
10:36:03:Connecting to assign2.foldingathome.org:80
10:36:27:WARNING:Attempting to update GPUs.txt from assign2.foldingathome.org:80: Failed to read stream
10:36:27:Trying to access database...
10:36:27:Successfully acquired database lock
10:36:27:Enabled folding slot 00: PAUSED cpu:1 (not configured)
10:36:43:35:127.0.0.1:New Web connection
10:37:09:Set client configured
10:37:09:WU00:FS00:Connecting to 65.254.110.245:8080
10:37:28:Saving configuration to config.xml
10:37:28:<config>
10:37:28: <!-- Folding Slot Configuration -->
10:37:28: <cause v='CANCER'/>
10:37:28:
10:37:28: <!-- User Information -->
10:37:28: <passkey v='********************************'/>
10:37:28: <user v='Caty'/>
10:37:28:
10:37:28: <!-- Folding Slots -->
10:37:28: <slot id='0' type='CPU'/>
10:37:28:</config>
10:37:35:WARNING:WU00:FS00:Failed to get ID from '65.254.110.245:8080': 10002: Received short response, expected 8 bytes, got 0
10:37:35:WU00:FS00:Connecting to 18.218.241.186:80
10:37:58:WARNING:WU00:FS00:Failed to get ID from '18.218.241.186:80': 10002: Received short response, expected 8 bytes, got 0
10:37:58:ERROR:WU00:FS00:Exception: Could not get an assignment ID
10:37:59:WU00:FS00:Connecting to 65.254.110.245:8080
10:38:24:WARNING:WU00:FS00:Failed to get ID from '65.254.110.245:8080': 10002: Received short response, expected 8 bytes, got 0
10:38:24:WU00:FS00:Connecting to 18.218.241.186:80
10:38:29:Saving configuration to config.xml
10:38:29:<config>
10:38:29: <!-- Folding Slot Configuration -->
10:38:29: <cause v='CANCER'/>
10:38:29:
10:38:29: <!-- Slot Control -->
10:38:29: <power v='full'/>
10:38:29:
10:38:29: <!-- User Information -->
10:38:29: <passkey v='********************************'/>
10:38:29: <user v='Caty'/>
10:38:29:
10:38:29: <!-- Folding Slots -->
10:38:29: <slot id='0' type='CPU'/>
10:38:29:</config>
10:38:47:WARNING:WU00:FS00:Failed to get ID from '18.218.241.186:80': 10002: Received short response, expected 8 bytes, got 0
10:38:47:ERROR:WU00:FS00:Exception: Could not get an assignment ID
10:38:59:WU00:FS00:Connecting to 65.254.110.245:8080
10:39:24:WARNING:WU00:FS00:Failed to get ID from '65.254.110.245:8080': 10002: Received short response, expected 8 bytes, got 0
10:39:24:WU00:FS00:Connecting to 18.218.241.186:80
10:39:46:WARNING:WU00:FS00:Failed to get ID from '18.218.241.186:80': 10002: Received short response, expected 8 bytes, got 0
10:39:46:ERROR:WU00:FS00:Exception: Could not get an assignment ID
10:40:35:Connecting to assign1.foldingathome.org:8080
10:41:01:WARNING:Attempting to update GPUs.txt from assign1.foldingathome.org:8080: Failed to read stream
10:41:01:Connecting to assign2.foldingathome.org:80
10:41:22:WARNING:Attempting to update GPUs.txt from assign2.foldingathome.org:80: Failed to read stream
10:41:22:WU00:FS00:Connecting to 65.254.110.245:8080
10:41:23:ERROR:Receive error: 10053: Connessione interrotta dal software del computer host.
10:41:48:WARNING:WU00:FS00:Failed to get ID from '65.254.110.245:8080': 10002: Received short response, expected 8 bytes, got 0
10:41:48:WU00:FS00:Connecting to 18.218.241.186:80
10:42:09:WARNING:WU00:FS00:Failed to get ID from '18.218.241.186:80': 10002: Received short response, expected 8 bytes, got 0
10:42:09:ERROR:WU00:FS00:Exception: Could not get an assignment ID
10:42:33:Saving configuration to config.xml
10:42:33:<config>
10:42:33: <!-- Slot Control -->
10:42:33: <power v='full'/>
10:42:33:
10:42:33: <!-- User Information -->
10:42:33: <passkey v='********************************'/>
10:42:33: <user v='Caty'/>
10:42:33:
10:42:33: <!-- Folding Slots -->
10:42:33: <slot id='0' type='CPU'/>
10:42:33:</config>
10:43:59:WU00:FS00:Connecting to 65.254.110.245:8080
10:44:25:WARNING:WU00:FS00:Failed to get ID from '65.254.110.245:8080': 10002: Received short response, expected 8 bytes, got 0
10:44:25:WU00:FS00:Connecting to 18.218.241.186:80
10:44:47:WARNING:WU00:FS00:Failed to get ID from '18.218.241.186:80': 10002: Received short response, expected 8 bytes, got 0
10:44:47:ERROR:WU00:FS00:Exception: Could not get an assignment ID
10:45:35:Connecting to assign1.foldingathome.org:8080
10:46:01:WARNING:Attempting to update GPUs.txt from assign1.foldingathome.org:8080: Failed to read stream
10:46:01:Connecting to assign2.foldingathome.org:80
10:46:22:WARNING:Attempting to update GPUs.txt from assign2.foldingathome.org:80: Failed to read stream
10:46:24:ERROR:Receive error: 10053: Connessione interrotta dal software del computer host.
10:48:14:WU00:FS00:Connecting to 65.254.110.245:8080
10:48:40:WARNING:WU00:FS00:Failed to get ID from '65.254.110.245:8080': 10002: Received short response, expected 8 bytes, got 0
10:48:40:WU00:FS00:Connecting to 18.218.241.186:80
Re: FAH can't receive WUs
Posted: Wed Jan 08, 2020 2:42 pm
by Joe_H
Welcome to the folding support forum.
The messages in the log of "Received short response" and the associated failures to connect and get assignments, etc. indicate the downloads are being blocked by anti-malware installed on your computer or possibly network. The folding client uses HTTP for these downloads like a browser, some anti-malware or firewall settings will block such connections if they are not from a known browser such as Firefox, Internet Expplorer, or Chrome. An exception will need to be added to allow the FAHClient process to do downloads and uploads using http over ports 80 and 8080.
Re: FAH can't receive WUs
Posted: Thu Jan 09, 2020 9:32 am
by Caty
I tried to connect it to another Wifi and it works.
Now I can see that it uses only the CPU. I read all the GPUs.txt updated file and can't find my graphic card model. Is this why it don't uses the GPU?
Re: FAH can't receive WUs
Posted: Thu Jan 09, 2020 1:53 pm
by JimboPalmer
10:35:35: GPUs: 0
It did not find your GPU.
You might try a utility like GPU-Z or Speccy to find out what is in your system.
https://www.techpowerup.com/download/techpowerup-gpu-z/
https://www.ccleaner.com/speccy/download
Re: FAH can't receive WUs
Posted: Thu Jan 09, 2020 2:22 pm
by Joe_H
Your CPU is listed in the log as being an i7-6600U. A low power CPU like that usually is utilized in power efficient laptops, often just using the integrated graphics for the display. The Folding client can not use the Intel integrated GPU for folding, just the CPU part of the processor. If you have a separate GPU, from nVidia or AMD that can potentially be used for folding.
Re: FAH can't receive WUs
Posted: Fri Jan 10, 2020 2:20 pm
by Caty
I installed Speccy, so I've got:
CPU
- - Intel Core i7 @ 2.60GHz
- Skylake-U/Y 14nm Technology
GPU
- - Generic PnP Monitor (1920x1080@60Hz)
- DELL 2007FP (1600x1200@60Hz)
- DELL U2415 (1920X1200@60Hz)
- Unknown DisplayLink USB Device (Undefined)
- Unknown DisplayLink USB Device (Undefined)
- Unknown DisplayLink USB Device (Undefined)
- Unknown DisplayLink USB Device (Undefined)
- Intel HD Graphics 520 (Dell)
- 2048MB ATI AMD Radeon R7 M360 (Dell)
- Crossifire Disabled
Re: FAH can't receive WUs
Posted: Fri Jan 10, 2020 4:19 pm
by Joe_H
Okay, so your laptop also has an AMD Radeon R7 M360. It probably was not seen by the installer for the folding client if it happened to be inactive at the time. Some people have managed to get laptops with dual GPU's in this kind of arrangement to fold on the higher powered GPU by disabling use of the low power integrated GPU. This can be tricky, if the laptop power management switches back to the iGPU in the middle of a WU being processed, the processing will crash.
In your case it probably will not be possible to use your M360 for folding. What information I can find indicates it does not support double precision calculations, that is needed for all current GPU projects. I did not find any explicit info that DP was not available, but did not find anything indicating it was.
Re: FAH can't receive WUs
Posted: Fri Jan 10, 2020 4:25 pm
by JimboPalmer
OK Some ideas.
the notebook may very well switch between the Intel HD 520 and the AMD R7 M360. F@H will crash every time they switch. You would need to force the AMD card to be on whenever you are plugged in. (Dual Graphics or Switchable Graphics may be buzzwords)
https://www.notebookcheck.net/AMD-Radeo ... 637.0.html Hints it is a low performance, but foldable GPU. (I find Double Precision on the desktop part, but no hint on the mobile part)
It is always dangerous with laptops not to go with the Dell drivers, but the latest may be 2015, while AMD has more modern drivers
https://www.amd.com/en/support/graphics ... on-r7-m360
I think you will be disappointed, but I just provide the links and let you decide.
Re: FAH can't receive WUs
Posted: Mon Jan 13, 2020 11:26 am
by Caty
I tried installing the latest Dell drivers but FAH still see the GPU with a warning.
The System Info page says:
...
GPUs 1
GPU 0 Bus:1 Slot:0 Func:0 AMD:5 Mars [Radeon R7 M260/M265/M270]
Not detected: Failed to open dynamic library 'nvcuda.dll': could not find the specified module
CUDA
...
I read the nvcuda.dll file isn't necessary for AMD graphic cards but it was for FAH to run. Am I right? What should I do?
Meanwhile, thank you for the replies.
Re: FAH can't receive WUs
Posted: Mon Jan 13, 2020 2:39 pm
by Joe_H
The CUDA dll is not needed if you do not have a nVidia GPU. The message is merely an informative one, not marked as a Warning or Failure. If you read somewhere that it was necessary anyways, please let us know where and we can see about having that corrected if it is on one of the F@h sites.
If you did get to the point where the client was configured with a GPU slot and it failed processing a WU. please post that log section. The GPU might be misidentified in the GPUs.txt file as capable of double precision. The categories AMD GPU's were put in used to be done by which series they were released in, that has turned out to not match the capabilities needed for folding. Many need to be recategorized and that is a manual process based on what is found when someone tries to fold on one.
Re: FAH can't receive WUs
Posted: Mon Jan 13, 2020 4:24 pm
by Caty
This host never had a GPU slot.
I'm posting today's log file:
Code: Select all
*********************** Log Started 2020-01-13T12:41:00Z ***********************
12:41:00:************************* Folding@home Client *************************
12:41:00: Website: https://foldingathome.org/
12:41:00: Copyright: (c) 2009-2018 foldingathome.org
12:41:00: Author: Joseph Coffland <joseph@cauldrondevelopment.com>
12:41:00: Args:
12:41:00: Config: C:\Users\*******\AppData\Roaming\FAHClient\config.xml
12:41:00:******************************** Build ********************************
12:41:00: Version: 7.5.1
12:41:00: Date: May 11 2018
12:41:00: Time: 13:06:32
12:41:00: Repository: Git
12:41:00: Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
12:41:00: Branch: master
12:41:00: Compiler: Visual C++ 2008
12:41:00: Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
12:41:00: Platform: win32 10
12:41:00: Bits: 32
12:41:00: Mode: Release
12:41:00:******************************* System ********************************
12:41:00: CPU: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
12:41:00: CPU ID: GenuineIntel Family 6 Model 78 Stepping 3
12:41:00: CPUs: 4
12:41:00: Memory: 15.89GiB
12:41:00: Free Memory: 12.69GiB
12:41:00: Threads: WINDOWS_THREADS
12:41:00: OS Version: 6.2
12:41:00: Has Battery: true
12:41:00: On Battery: false
12:41:00: UTC Offset: 1
12:41:00: PID: 396
12:41:00: CWD: C:\Users\*******\AppData\Roaming\FAHClient
12:41:00: OS: Windows 10 Enterprise
12:41:00: OS Arch: AMD64
12:41:00: GPUs: 1
12:41:00: GPU 0: Bus:1 Slot:0 Func:0 AMD:5 Mars [Radeon R7 M260/M265/M270]
12:41:00: CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll':
12:41:00: Impossibile trovare il modulo specificato.
12:41:00:
12:41:00:OpenCL Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:1.2 Driver:3004.8
12:41:00:OpenCL Device 1: Platform:1 Device:0 Bus:NA Slot:NA Compute:2.0 Driver:22.20
12:41:00: Win32 Service: false
12:41:00:***********************************************************************
12:41:00:<config>
12:41:00: <!-- Network -->
12:41:00: <proxy v=':8080'/>
12:41:00:
12:41:00: <!-- Slot Control -->
12:41:00: <pause-on-battery v='false'/>
12:41:00: <power v='full'/>
12:41:00:
12:41:00: <!-- User Information -->
12:41:00: <passkey v='********************************'/>
12:41:00: <user v='Caty'/>
12:41:00:
12:41:00: <!-- Folding Slots -->
12:41:00: <slot id='0' type='CPU'/>
12:41:00:</config>
12:41:00:Trying to access database...
12:41:00:Successfully acquired database lock
12:41:00:Enabled folding slot 00: READY cpu:4
12:41:00:WU00:FS00:Starting
12:41:00:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\*******\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 705 -lifeline 396 -checkpoint 15 -np 4
12:41:00:WU00:FS00:Started FahCore on PID 1552
12:41:00:WU00:FS00:Core PID:9112
12:41:00:WU00:FS00:FahCore 0xa7 started
12:41:01:WU00:FS00:0xa7:*********************** Log Started 2020-01-13T12:41:00Z ***********************
12:41:01:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
12:41:01:WU00:FS00:0xa7: Type: 0xa7
12:41:01:WU00:FS00:0xa7: Core: Gromacs
12:41:01:WU00:FS00:0xa7: Args: -dir 00 -suffix 01 -version 705 -lifeline 1552 -checkpoint 15 -np 4
12:41:01:WU00:FS00:0xa7:************************************ CBang *************************************
12:41:01:WU00:FS00:0xa7: Date: Oct 26 2019
12:41:01:WU00:FS00:0xa7: Time: 01:38:25
12:41:01:WU00:FS00:0xa7: Revision: c46a1a011a24143739ac7218c5a435f66777f62f
12:41:01:WU00:FS00:0xa7: Branch: master
12:41:01:WU00:FS00:0xa7: Compiler: Visual C++ 2008
12:41:01:WU00:FS00:0xa7: Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
12:41:01:WU00:FS00:0xa7: Platform: win32 10
12:41:01:WU00:FS00:0xa7: Bits: 64
12:41:01:WU00:FS00:0xa7: Mode: Release
12:41:01:WU00:FS00:0xa7:************************************ System ************************************
12:41:01:WU00:FS00:0xa7: CPU: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
12:41:01:WU00:FS00:0xa7: CPU ID: GenuineIntel Family 6 Model 78 Stepping 3
12:41:01:WU00:FS00:0xa7: CPUs: 4
12:41:01:WU00:FS00:0xa7: Memory: 15.89GiB
12:41:01:WU00:FS00:0xa7:Free Memory: 12.67GiB
12:41:01:WU00:FS00:0xa7: Threads: WINDOWS_THREADS
12:41:01:WU00:FS00:0xa7: OS Version: 6.2
12:41:01:WU00:FS00:0xa7:Has Battery: true
12:41:01:WU00:FS00:0xa7: On Battery: false
12:41:01:WU00:FS00:0xa7: UTC Offset: 1
12:41:01:WU00:FS00:0xa7: PID: 9112
12:41:01:WU00:FS00:0xa7: CWD: C:\Users\cflores\AppData\Roaming\FAHClient\work
12:41:01:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
12:41:01:WU00:FS00:0xa7: Version: 0.0.18
12:41:01:WU00:FS00:0xa7: Author: Joseph Coffland <joseph@cauldrondevelopment.com>
12:41:01:WU00:FS00:0xa7: Copyright: 2019 foldingathome.org
12:41:01:WU00:FS00:0xa7: Homepage: https://foldingathome.org/
12:41:01:WU00:FS00:0xa7: Date: Oct 26 2019
12:41:01:WU00:FS00:0xa7: Time: 01:52:30
12:41:01:WU00:FS00:0xa7: Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
12:41:01:WU00:FS00:0xa7: Branch: master
12:41:01:WU00:FS00:0xa7: Compiler: Visual C++ 2008
12:41:01:WU00:FS00:0xa7: Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
12:41:01:WU00:FS00:0xa7: Platform: win32 10
12:41:01:WU00:FS00:0xa7: Bits: 64
12:41:01:WU00:FS00:0xa7: Mode: Release
12:41:01:WU00:FS00:0xa7:************************************ Build *************************************
12:41:01:WU00:FS00:0xa7: SIMD: avx_256
12:41:01:WU00:FS00:0xa7:********************************************************************************
12:41:01:WU00:FS00:0xa7:Project: 14052 (Run 3, Clone 5, Gen 11)
12:41:01:WU00:FS00:0xa7:Unit: 0x0000000d0002894b5e0dea21da3c5452
12:41:01:WU00:FS00:0xa7:Digital signatures verified
12:41:01:WU00:FS00:0xa7:Calling: mdrun -s frame11.tpr -o frame11.trr -cpi state.cpt -cpt 15 -nt 4
12:41:01:WU00:FS00:0xa7:Steps: first=27500000 total=2500000
12:41:01:WU00:FS00:0xa7:Completed 1829321 out of 2500000 steps (73%)
12:57:19:WU00:FS00:0xa7:Completed 1850000 out of 2500000 steps (74%)
13:20:20:WU00:FS00:0xa7:Completed 1875000 out of 2500000 steps (75%)
13:42:56:WU00:FS00:0xa7:Completed 1900000 out of 2500000 steps (76%)
13:58:04:WU00:FS00:0xa7:Completed 1925000 out of 2500000 steps (77%)
14:10:23:WU00:FS00:0xa7:Completed 1950000 out of 2500000 steps (78%)
14:23:42:WU00:FS00:0xa7:Completed 1975000 out of 2500000 steps (79%)
14:34:05:WU00:FS00:0xa7:Completed 2000000 out of 2500000 steps (80%)
14:44:03:WU00:FS00:0xa7:Completed 2025000 out of 2500000 steps (81%)
14:55:19:WU00:FS00:0xa7:Completed 2050000 out of 2500000 steps (82%)
15:06:26:WU00:FS00:0xa7:Completed 2075000 out of 2500000 steps (83%)
15:17:55:WU00:FS00:0xa7:Completed 2100000 out of 2500000 steps (84%)
15:29:43:WU00:FS00:0xa7:Completed 2125000 out of 2500000 steps (85%)
15:41:44:WU00:FS00:0xa7:Completed 2150000 out of 2500000 steps (86%)
16:08:31:WU00:FS00:0xa7:Completed 2175000 out of 2500000 steps (87%)
Re: FAH can't receive WUs
Posted: Mon Jan 13, 2020 9:44 pm
by bruce
Your Intel i7-6600U is actively folding with FAHCore_a7 so you have started at least one WU on your CPU.
Your Radeon Mars GPU does not support double precision and all WUs for GPUs now require Mixed Precision processing.
Re: FAH can't receive WUs
Posted: Mon Jan 13, 2020 11:07 pm
by toTOW
I don't know what the GPU exactly is, but it's a mess between GPU Name and Codenames ... but the only common thing in these mobile GPUs is that they don't support DP and shouldn't be listed as species 5 ...
Re: FAH can't receive WUs
Posted: Mon Jan 13, 2020 11:57 pm
by bruce
The Species 4/5 distinction for DP support applies to NV. The AMD GPUs are still classified by model number. We should change that and then coordinate it with the PIs.
Species 5 for NV is totally unrelated to Species 5 for AMD.
Re: FAH can't receive WUs
Posted: Wed Jan 15, 2020 9:53 am
by Caty
What are species 4/5...?