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flat files not being updated
Posted: Fri Oct 19, 2018 10:23 am
by goodyca
The team flat file was last updated yesterday at 22:00 CDT and the user flat file was last updated yesterday at 20:00 CDT.
Re: flat files not being updated
Posted: Fri Oct 19, 2018 11:17 am
by bollix47
Thank you for your report ... I've forwarded it to PG.
Re: flat files not being updated
Posted: Sat Oct 20, 2018 11:37 am
by goodyca
The stats are still not being updated. Any feedback from PG?
Re: flat files not being updated
Posted: Sat Oct 20, 2018 11:59 am
by foldy
That can take some time until fixed - guess not until Monday as nobody is there at Stanford over the weekend.
Re: flat files not being updated
Posted: Sat Oct 20, 2018 12:36 pm
by goodyca
That's unfortunate since the problem was reported more that 24 hours ago. PG had all day Friday to address the issue prior to being off for the weekend.
Re: flat files not being updated
Posted: Sat Oct 20, 2018 1:34 pm
by rickoic
Feel lucky when you can go straight to a problem and fix it. So often there's something else that is causing the problem and many steps have to be traced through to finally get to the problem. And each step takes time. And as often as not something has to be ordered to do the final fix. And occasionally that part is put on back order.
Not saying that that's the problem (I don't know) but the bottom line is that it will be fixed when it's fixed and not before.
Re: flat files not being updated
Posted: Sat Oct 20, 2018 1:47 pm
by Calcii
Servers updated, but admins are outdated...
Re: flat files not being updated
Posted: Sat Oct 20, 2018 6:52 pm
by foldy
All stats will get updated afterwards when issue is fixed - no fah points get lost.
Re: flat files not being updated
Posted: Tue Oct 23, 2018 10:52 am
by goodyca
Since the flat files started being updating again last Sunday, the user stats flat file has not been generated every hour. The last update for today occurred at 00:24:52 CDT (5 hours ago). Please have someone check this problem.
Stats are acting crazy
Posted: Tue Oct 23, 2018 12:01 pm
by rickoic
Mod note: Topics merged - j
On one update the team will get a bunch of points credited to it, but donors will have 0 points credited to them.
The next update the donors will get caught up on points but the team will have 0 points credited to it.
Sure we are not losing points but it sure is crazy.
Tks
Rick
Re: Stats are acting crazy
Posted: Tue Oct 23, 2018 2:08 pm
by rickoic
Just checked the 9am CDT update and team got some points but I didn't. Checked the official stats and it gives me a larger total than Extreme OC does.?
Don't know if its the Folding file created or Extreme OC decoding of the file that's the problem?
Re: Stats are acting crazy
Posted: Tue Oct 23, 2018 2:16 pm
by SteveWillis
Yeah they've been crazy since the stats servers came back up after the outage last weekend.
Re: Stats are acting crazy
Posted: Tue Oct 23, 2018 2:17 pm
by JimboPalmer
If you read either of the other two threads on this topic, so much would be clear to you.
viewtopic.php?f=18&t=31086
viewtopic.php?f=18&t=30989&start=15
Re: Stats are acting crazy
Posted: Tue Oct 23, 2018 4:21 pm
by AJMSmith
Still stuffed
...
Timestamp from the user flat file "Tue Oct 23 00:24:52 CDT 2018" downloaded/created 16:39:27
Timestamp from the team flat file "Tue Oct 23 10:20:01 CDT 2018" downloaded/created 16:39:54
Also it appears that bonuses for quick return are not being awarded ... in my case I should have had an extra 20% today comparing the difference between the estimate of what my log files say I should have been credited with and what appears to have been credited. Log file credits sum to 311 212 and difference in files is 259 202.
Re: Stats are acting crazy
Posted: Tue Oct 23, 2018 6:05 pm
by rickoic
JimboPalmer: Yes I have been following those two topics. This is probably a part of them both, but is a new problem also in that the weekend outage is NOT completely fixed as is probably thought to be when stats began flowing again.